Are you trying to transfer Ring doorbell to new owner, and you’re not taught how to do it?
We all have our reasons and we’re not here for that. Instead, in this guide, we will give you a complete walkthrough of how you can go on with the process.
We won’t just be giving you a general guide; we will be direct, detailed, and comprehensive so that you wouldn’t need another tutorial for it.
To transfer your Ring Doorbell to a new owner, you first have to ensure that all data and files are saved and downloaded. Then, remove users and payment information to remove ownership. Then, factory reset the device and let the new owner register.
Preparatory to the process, let us first discuss the possibility of doing so. Is it really possible to transfer a Ring Doorbell’s ownership to a new person?
Can You Transfer Ring Doorbell to New Owner?
Transferring a Ring device from one owner to another is possible. However, it requires an extremely specific process.
Worry not, though, as this process is easy to do if you follow the steps we’ll be outlining.
To understand the process, you first need to understand Ring’s meaning of ownership: The owner of a Ring device is the person who initially sets up the device.
So, what you have to do is to remove any trace of your ownership.
That’s what we’ll be discussing in the complete and comprehensive tutorial below. So, without further ado, let’s go with the process!
This guide will be complete and will be directed to both the original owner and the new owner.
Fret not, because, in each step, we will go into intricate information on how to do it.
The very first step that the original owner (you) needs to do is to download videos that need to be kept.
This could include videos/images that contain sensitive data.
You can do this in one (1) of two (2) ways.
First, you can download individual videos one at a time from the Ring Mobile App. It’s pretty straightforward, you just need to access the app, go to the videos section and proceed to the download.
The Second, however, won’t deal with the app. Instead, it’ll involve downloading more than one at a time; and this is by doing it in the web-based version of the app – Ring.com.
NOTE: Ensure that you’re aware of what your credentials are to avoid delays.
Then, what you want to do next is to remove secondary users that have access to the Ring Doorbell.
NOTE: Only the owner of the doorbell (the person who initially set it up) can do this.
Here’s the procedure of how it’s done:
- From the Ring app, select the Ring doorbell from the main Dashboard.
- On the right-hand side of the device, tap the three dots.
- select “Settings.”
- Select “Users.”
- You should see “Shared User Profile.”
- Select “Remove User.”
Do this for each secondary user you have added to the Doorbell, so they’re removed indefinitely.
Before you remove your ownership, remove any payment information connected to your Ring device first.
Whether it’s on auto-payment or not, doing so is relevant to avoid any disputes that could happen in the future.
- Access Ring.com and log into your account.
- Log into your account.
- In the right-hand corner select your name.
- Select “Account.”
- Find the “credit card on file” with your card information.
- Click the “x” on top of the card information to delete it from your account.
Again, do this for each card or payment method that you have on file.
Your protection plans should also be canceled because of the fact that the new owner might not want it – or they could have other things in mind.
So, make sure to remove this first before you completely rip your ownership off the device.
- Log into your account.
- On the left-hand side, find your Ring Protect Basic plan.
- Select “Cancel Plan.”
- You will be prompted to give a reason for cancellation.
- Choose to cancel now or at the end of your billing cycle.
- Confirm the cancelation.
Follow these steps to cancel individual devices on a Ring Protect Plus or a Ring Protect Pro plan.
Keep in mind that the only person who can cancel a Ring protection plan is the person who initially set up the device. Even if you are an authorized user, you won’t have access to this.
NOTE: Protection plans are renewed either month-to-month yearly.
If you cancel before the end of your billing cycle, Ring will work with you to refund any days on your plan that you did not use.
Preceding the last step, you now have to remove the ownership of the device under your name.
What this does is erase all the data you’ve had with it, including a couple of configuration settings, names, etc.
- Open the Ring app.
- Find the three dots in the left-hand corner.
- Select “Devices.”
- Select the Ring device you want to be transferred to a new owner.
- Select “Device Settings.”
- Select “General Settings.”
- Lastly, select “Remove This Device.”
At this point, you no longer have ownership or access to the doorbell. Any Ring device that you have removed ownership from should no longer have access to your WiFi network.
Lastly, you want to perform a factory reset of the surveillance device. This is so you’re sure that everything you’ve had that is connected to it is removed from the account.
This concludes the requirements of ownership transfer from the original user to the new one.
Here’s how you can do it:
- Take the faceplate of the Ring Doorbell off.
- Once removed, press + hold Reset on the right side of the device for 15 seconds.
- Then, wait for the LED indicator on the front to flash.
NOTE: The flashing of the LED indicator signifies that the device has been restored to its default settings.
That’s it! That’s what you, as the original owner, have to do to initiate the transfer of the Ring Doorbell.
Now, let’s head on over to the last and final step, which is a series of steps for the new owner.
The new owner should initiate the setup process for the Ring doorbell.
The models and generations are slightly different from one another. So, if you’re a new owner and you’re reading this tutorial, here’s how it’s done.
- Create an account either via the Ring App or the Ring website.
- Once done, navigate to Select a Device > Doorbells.
- Make sure to select the specific model you’re setting up.
- Then, scan the QR code or MAC ID barcode on the back of the doorbell.
- Enter your address into the app.
- Put your doorbell in “Setup Mode” by pressing the button on the back of the device.
- Connect the doorbell to your Wifi network and select “Continue.”
To finish, press the front button. This will initiate a test call; you simply have to complete it.
Once the new owner has finished this process, the original owner should see the device disappear from their app.
You can transfer a Ring Doorbell to a new owner by removing your information from the Ring account and factory resetting the device/s. From there, the new owner just needs to register and sign up.
Read Next: What Does Red Light on Ring Camera Mean?
There has never been a home security device quite like a Ring Video Doorbell. Ring defines ownership by the actions of the person who registers a Ring device!
With our guide on how to transfer a Ring doorbell to a new owner, you’ll never need any other guide for extra assistance. Use this guide for you to successfully transfer ownership of your Ring Doorbell to a new one!