samsung tv volume low at 100

Is your Samsung TV volume low at 100? Stay with us, because we’re about to unwrap the best methods used for troubleshooting the audio/sound of your Samsung TV!

When your Samsung TV’s volume is persistently low at 100, the problem is likely caused by misconfiguring the audio settings of your TV’s external audio device.

In addition, fault with the in-built Samsung TV speakers or the software audio settings also causes this.

Keep reading as we review the problem in more depth!

Top 7 Reasons Why Samsung TV Volume Low At 100?

Here are the main reasons for Samsung TV volume blunders:

samsung tv volume blunders
  1. Improper Samsung TV audio settings
  2. Lowered external speaker’s volume
  3. Fault with the external speakers
  4. An issue with the TV cable inputs
  5. Malfunctioning audio wiring/cable
  6. A software issue with the Samsung TV
  7. A hardware issue with your television
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Try This First!

You can run a “Sound Test” on your Samsung TV, to determine if the volume’s frequency is lower than it has to be.

This test will put your TV’ speakers (or the external audio device) to the maximum, to determine if something is impacting the sound.

Note: If the volume issues persist even during the sound test, go to Sony’s Support Center.

How Do I Fix The Low Volume On My Samsung TV?

Follow our solutions in consecutive order for solving the issue as soon as possible!

1. Increase the Connected Device’s Volume!

increase external device volume

A large number of users who have been experiencing this problem had a third-party audio device connected to their Samsung TVs.

The tricky part is that you must increase the output volume of your third-party device, along with the volume of your Samsung TV.

  • Check for a volume controller/button on your external audio device!
Info: Devices such as soundbars, subwoofer/speakers audio systems may have a remote or audio controller of their own. 

To notice a difference in the output volume of your Samsung TV, the volume must be increased from both instances.

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2. Power Cycle the Samsung TV!

samsung tv reboot

If you’ve noticed no faults with the periphery audio devices of your Samsung TV, there’s a standard solution for any audio or video issues with the TV.

The power circulation is one of the quickest methods to apply and doesn’t delete anything from your device!

Follow these instructions to power cycle your Samsung TV:

  1. Use the remote to turn off the TV.
  2. Unplug the power cable of the TV.
  3. Now, wait for about 4 – 5 minutes.
  4. Re-attach the power cord to power.
  5. Turn on the Samsung TV and test.
Tip: While the Samsung TV is unplugged, inspect the ports of the television for any obstructions and clear any dust or debris accumulation. 

3. Adjust the Sound Settings!

There are multiple types of sound settings for your Samsung TV, that lets you adjust the audio output of your TV however you like.

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The audio settings sections include options for the sound mode, customization for the audio output, and the “expertmode audio settings.

  • To access the audio settings, go to Settings > Sound

How to Adjust the “Sound Output” Settings:

adjust sound output
  • Go to Settings > Sound > “Sound Output” to view these settings!

In this category of your TV’s audio settings, you’ll be able to select the default output device of the TV. We recommended not adjusting this option for now, as it’ll shift the output of the TV.

How to Adjust the “Sound Mode” Settings:

  • Go to Settings > Sound > “Sound Mode” to view these settings!
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In this section of the audio settings, you’ll be able to select from “Stand”, “Optimized” and “Strengthen” audio mode settings. To boost the volume of the TV, select “Strengthen”.

How to Adjust the “Expert Audio” Settings:

  • Go to Settings > Sound > “Expert” to view these settings!

4. Tweak the “Expert” Audio Settings!

tweak expert audio settings

The expert audio settings allow for advanced customization of the TV’s volume output.

You’ll be able to adjust settings such as “Balance”, “Equalizer”, “HDMI Format” and “Audio Delay”. 

Here’s how to adjust the important expert settings:

BalanceEqualizerAuto VolumeHDMI Format
Set the balance to “2 to 1” or “4 to 1”Boost the “100 MHz” and “300 MHz” of the equalizerSet the feature to “OFF”Select the appropriate HDMI format for a connected third-party device (HDMI-ARC)
Info: When enabled, the “Auto Volume” feature may lower/increase the strength of your TV’s volume in reflection of the sound’s frequency.

5. Test Through a Different Audio Source!

Sometimes the audio source streaming on your Samsung TV may have reduced audio levels rather than the television.

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To rule this problem out, you should stream audio from an alternative source on your Samsung TV, such as YouTube, Netflix, or HBO.

  • Simply access an online-streaming platform and test the audio there!
Info: Popular streaming apps such as YouTube and Netflix very rarely experience audio issues on their ends so this is a good ground for testing. 

Therefore start streaming something online to test the volume of your Samsung TV.

6. Use Samsung TV’s “Default Output Device”

In case the Samsung TV volume low at 100 issue is still there, perhaps the culprit is related to a bad attempt for audio output.

You should change the audio output device of the TV to the “default” speakers, meaning that your TV will use the in-built default speakers for the playout.

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How to Change the Default Output Device?

change default output device
  1. On your Samsung TV, go to the “Home” page.
  2. Press the “Settings” button and head to “Sound”.
  3. From there, select the “Sound Output” setting.
  4. Choose the slider and press “Default”.
Info: Your Samsung TV’s volume will refresh after selecting an alternative audio output device, thus you’ll have to increase the volume using the “Vol+” button on the remote.

7. Update Samsung TV Firmware

Interferences with the volume of the TV may also be caused by an outdated firmware version.

Your Samsung TV must always be updated as soon as a new firmware version comes out, to maintain your access to the newest features, hotfixes, and compatibility.

  • To update Samsung TV, connect to the WiFi (internet)!
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Here’s how to update the firmware of your Samsung TV easily:

update samsung tv firmware
  1. Navigate to the Settings of your TV.
  2. Enter the “Support” tab in the options.
  3. Scroll down and press “Software Update”.
  4. Press on the “Update Now” button to start.
Info: After triggering the update, you’ll have to wait for about 3-4 minutes while the newest firmware is downloaded and installed on your Samsung TV.

8. Disconnect All External Devices!

To determine if the audio volume with your Samsung TV comes from any of the external devices, you should temporarily disconnect all.

If your TV has developed a hardware fault, this is the best way to tell whether the problem is on the TV’s end or not.

  • Unplug all audio/video cables from your Samsung TV (HDMI, RCA, Comp.)
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Leave only the A/C power adapter that is supplying electricity to the television and run a sound test to check if the volume is still low.

Verify that you’ve increased the audio of the TV to the maximum, through the remote control. 

disconnect all devices

One More Thing – Disable “HDMI-CEC”

The HDMI-CEC allows controlling your TV with the remote of a connected HDMI device, so it’s likely that you’re accidentally lowering the TV’s speakers.

To disable the HDMI-CEC feature on your Samsung TV go to Settings > System > HDMI-CEC > Set ALL to OFF.

Tip: Keep all of your external devices disconnected until the end of the guide!

9. Reset the Samsung TV to Initial Settings!

The best method to solve your Samsung TV’s audio issues is to revert the television to factory defaults.

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This process will erase all of your TV’s audio settings and delete all of the installed content and data, along with software and functionality problems!

Here’s how to factory reset your Samsung TV in easy instructions:

  1. Launch the Settings tab on your TV.
  2. Scroll down and press “General”.
  3. Select the “Reset” button next.
  4. Insert the PIN (“0000” by default).
  5. Press the “OK” button to start.
Info: Your TV will take about 5 minutes to complete the factory reset so do not unplug the device during this time.

Quick Recap:

We’ve learned that when the Samsung TV volume low at 100, we always need to check whether this is caused by connected speakers.

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In addition, we need to test the volume of the Samsung TV without connected devices, by outputting through the default speakers!

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Nicole B