samsung tv home button not working

Wondering why your is Samsung TV home button not working? Well, since it is a big deal as an essential remote button, we will cover every possible cause and close the circle of possible causes.

The guidelines below are designed to help in every possible way at home and even if the power button is still not working you will know what to do next.

The first thing you can try is to discharge your remote and after a few minutes, you can try your power button. On the other hand, the problem could be related to your Samsung TV where a power cycle is enough to solve the issue.

Either way, we are going to identify the issue and tackle it effectively.

To start, let’s first list all possible causes to your attention so it can be easier for you to troubleshoot later.

Why Is Samsung Smart TV Home Button Not Working?

There are several possible reasons that might cause the absence of your power button’s functionality.

It also depends on whether all buttons are not working or just the power button itself.

If none of the button’s work, we assume that you’ve already replaced the batteries, if not we recommend doing this now.

If other buttons are fine and only the power button is not working, here are the possible causes:

  • Worn-out batteries.
  • Outdated driver/OS.
  • Corrupted OS.
  • Power issues.
  • Damaged/broken hardware.


If your remote has been exposed to water or drop damage, we recommend trying the functionality of all the remote buttons to identify other malfunctions.

For broken hardware, you can seek repair or purchase a new/universal remote.

How To Fix Samsung TV Remote Home Button Not Working?

fix samsung tv home button not working

Now when you know what the possible causes are, let’s start with the fastest and efficient methods first.

We recommend applying the methods in order and check if the power buttons work after each.

Method #1 Discharge Remote

A common approach when it comes down to troubleshooting your Samsung Smart TV’s home button is to discharge the remote.

It simply means to take the batteries out, press all buttons, and put them back in.

Here are the steps to do it correctly:

  • Open the battery compartment on the back of the remote
  • Take out the batteries
  • Then, press any button on the remotein a 20 second time frame
  • Once done, put the batteries back in the battery compartment
  • Test the home button

This is how to discharge your remote and if it did not help, next we will perform a power cycle so pay attention.

Method #2 Power Reset

A power cycle is known to be a proven method when troubleshooting any of the remote functionalities.

The method is quick and effective so if you haven’t done in the past, here are the steps to do it rightfully:

  • Turn off your Samsung TV using the remote
  • Unplug the power cable from the power outlet
  • Wait for 3-5 minutes and plug the power cable back in
  • Check if the home button is working


If you are using a divider or power strip to deliver power to your Samsung TV, make sure to remove it until you’re ready with our methods.

This way you will evade any power malfunctions that might be related to the power route.

If your Samsung smart TV remote home button not working even after a power reset, next you will learn how to update the TV’s software to exclude the possibility of outdated drivers.

Method #3 Software Update

It is really important to ensure that the software (OS) of your Samsung TV is up to date.

With newer updates, applications and drivers are losing support, which might affect certain functionalities. Your remote’s power button maybe.

Go ahead and find the Software Update Tab and click on the check button.

samsung software update

After waiting for around 30 seconds, you will be informed if there are any firmware updates available and ready for download.

If there are, make sure to click on the download button and then on the apply/install.

This might reboot your TV a few times, but it is highly likely to get your power button working.


It is recommended to enable the Auto Update option, so you don’t have to manually deal with updates every time.

As soon as new firmware is released from the, on the next boot up the auto-update feature will immediately launch the update.

Test your power button and if it is not working

Method #4 Factory Reset

By performing a factory reset, all settings configurations and data from your TV will be permanently deleted.

It is recommended to check all settings and save data you might need as there is no turning back.

There are a few steps to efficiently perform a factory reset:

  • Turn on your Samsung smart TV and head to the Settings
  • From there, access the general tab and scroll down to the Reset Button
  • On the corresponding field, enter the code 0000 and then press the Reset Button
  • A TV reboot will follow and once up it will be reverted to default

The reset might take up to 15 minutes so be patient and once ready you might have to configure some settings as you have just got it out of the box.

Feel free to test your power button right away and if it is still not working you still have a few options.

Read Next: Why is Samsung TV source not working?

Samsung TV Home Button Not Working Issue Still There…

If none of the methods above were able to help you can either replace the remote or contact Samsung for further assistance. It is suspicious if only the home button is not working.

Try giving the home button several firm pushes and check for dust inside the buttonhole.

The only thing left would be a hardware problem with the button and to find out here is what you can do

Change Remote

You can buy a brand new remote for your TV online or purchase a universal remote that is compatible with your Samsung TV.

It is important to check the compatibility of your TV before buying, especially if you’re getting a universal remote.

On the other hand, if you’re looking for a Samsung remote, you should check the exact TV model and use it to find the original remote online.

Contact Manufacturer

For further assistance and last word regarding the problem, you can contact Samsung’s support team to apply your warranty if it is intact. Know that any water or drop damage will not be covered.

Also, share what you’ve done in this post to speed up the troubleshooting process with customer service.

Bottom Line

We hope that now you know why your Samsung TV home button not working and how to effectively troubleshoot it. If the issue is still there now you know what to do.

After all, the home button could be damaged and no matter how hard you try you won’t get it back working without a repair.

If the warranty is not available, you can try to open the remote at home but if you don’t know what you’re doing the chances are not on your side.

Nicole B