If you’re having Samsung Smart TV slow loading problems, then reading this guide is exactly what you need!
We’ve prepared a complete tutorial that will help you restore your Samsung TV to its original speed performance.
It really depends on whether the TV OS is loading slow or applications related to the network. Either way, this guide will be able to help!
The slow loading can be due to the TV’s memory. You should power cycle your TV, clear the memory cache, and update the OS to the latest possible. In case of slow-loading network apps, then you should inspect and solve any internet problems.
There are a lot of things that you should be aware of, so let’s identify the origin of your issue and then solve it for good.
There could be many and different problems occurring with the Samsung smart TV.
This guide includes solutions for both your slow-loading TV menus and slow-loading network applications. You need to identify this on your own and then troubleshoot accordingly.
Fortunately, we’ve managed to gather all information about the possible causes, so let’s check them out before we continue:
1. Slow Processing
If your TV is really old, using a significantly newer firmware version, it is possible that ALL operations become slow with time and updates.
2. Slow Internet Speed
In case you’re experiencing slow loading only when accessing applications requiring the internet to function, then you should suspect your internet first.
3. Not Updated
When your TV falls behind and misses more than one firmware update, applications, and menu, could start loading slow.
4. No Support
Applications such as Netflix and Hulu have started to withdraw their support for older TV models, which could lead to long-loading time or no loading at all.
5. Memory Issue
After long usage of your TV, the memory cache will start to build up, hence, your apps will load slower than usual.
There are even more possibilities that we have included a solution for, so it is nothing that you can go wrong with. Let’s jump right in!
Now that you’ve taken a better look at the possibilities, before applying any of the upcoming solutions, we recommend restarting your TV.
If this is the very first time the issue appears, a simple reboot might manage to resolve the problem.
In case the problem appears when you’re accessing applications that require an internet connection, then there are quite a few things you can try to solve the problem.
If your problems are related to slow-loading menus, jump to Solution #2.
If you’re reading this, it is clear that the problem is due to your internet connection so you can use to following fixes:
- Turn on your TV.
- Go to Settings > General > Network > Network settings > Wireless
- Check whether your TV has listed your Wifi network.
- Forget the network and wait for a couple of seconds.
- Connect to the network again.
- Plug out the router from the power supply.
- Wait for 3 to 5 minutes to cool down.
- Plug the power back into a standalone power source.
- Turn on the router.
If you’ve identified issues with your WiFi, you should try using another connection to justify if the problem will be gone.
You can share a hotspot from your smartphone to test with or connect to a different network (shared by another router) in your household.
If the Wi-Fi connection wasn’t the issue, then perhaps you should perform a power cycle or also known as a hard reset.
This method will discharge your TV and allow it to cool down, which in most cases is helpful.
To perform a power cycle, follow the steps we’ve provided down below:
- Unplug your TV and other equipment’s power adapters.
- Wait for at least 5 minutes in order for the devices to be discharged completely.
- Plug the devices back into reliable power sources.
We recommend using a direct power source for your Samsung TV to evade potential power disruptions with connected strips or dividers.
If the issue occurs only with one specific app, then we recommend reinstalling that specific app, and the issue might go away.
If you’ve used a certain app for long enough, a simple reinstall might manage to resolve the issue for you.
To delete the app go to Menu > Settings > Storage > Delete App. If you want to reinstall it later, go to your Samsung TV’s app store and download it back.
A filled memory cache might be the reason why is your Samsung TV apps loading so slow.
After a while of usage, certain apps record data in your memory cache and eventually, it will start filling up.
When many apps are doing so, after months of usage you might start experiencing slow loading when turning on the TV or browsing through the menus.
Here are some steps to clear the memory cache of your Samsung TV:
- Go to the Options.
- Open the System tab.
- Open the Storage tab.
- Click on the Memory button.
- Click on “Delete Memory Cache”.
To put the changes to use once you’re done, restart your TV. When ready you should no longer experience problems.
In case the problem continues, maybe the firmware is outdated and you’ll need to update it in the next solution.
Another major cause that can be making your Samsung TV menus and apps load slowly is an outdated firmware version.
Sadly, Samsung hasn’t provided their older products with the “Auto-Update” simply because the newer OS is not supported. In that case, jump to the next solution.
Here is how to check your TV’s firmware version and update it:
- Open the Settings of your TV.
- Head to the Support tab.
- Click on Software Update.
- Finally, click on “Update Now” if there is an available firmware update for your TV.
Your TV will most likely restart several times during the process and once done the latest firmware should be installed.
Test if the slow loading is now resolved. If, however, the problem is still there, there is one last type of reset that you can try.
If nothing else helped and Samsung smart TV slow loading is still there, then a factory reset should definitely be able to help.
The factory reset will erase ALL contents from your TV including the settings, saved files, apps, etc…
To perform a factory reset on your Samsung TV, follow these steps:
- Go to the Settings of your TV and go to General.
- Select Reset.
- Enter your PIN and confirm.
If you don’t have a PIN, don’t get discouraged. The default PIN set to Samsung TVs is “0000” and you can use it as long as it is not changed manually.
Note: If the steps do not align with your Samsung TV model, go to the Support tab and select Self Diagnosis.
There you’ll be able to insert your PIN and click on the Reset.
Read Next: How Long Do Samsung TVs Last?
For Samsung TV network applications loading time you need to inspect and resolve issues with your WiFi. For long menu operations loading time you should hard reset your TV and clear the memory cache. If the problem is still there perform a factory reset.
Now when you’re familiar with Samsung Smart TV loading slow problems, we hope that our solutions were enough to solve your issue.
If the problem persists you can contact Samsung customer service to discuss and eventually resolve your problem.
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