samsung tv source not working

Don’t know why is the Samsung TV source not working? Luckily, you have come to the right post!

In this troubleshooting guide, we will discuss what might cause malfunctions on your Samsung source button and what you can do to prevent this issue from appearing.

It is well-known that such issues are common throughout the Samsung community and in that regard, we have gathered proven methods that will help you resolve the issue.

If your Samsung doesn’t seem to recognize any inputs related to the source button, there are a few things you can try in such situations.

Your very first step should be to change the Samsung remote’s batteries, if they are worn out, it is highly likely to impact your button’s functionality.

Yet, another thing you can try is to power reset your Samsung TV which could also resolve many minor issues.

Without further ado, let’s see how to fix your Samsung source button.

How To Fix Source Button On Samsung TV Not Working?

As mentioned above, it is common for such an issue to occur when your batteries are worn out.

This could cause the formation of frustrating issues that might interrupt your remote’s basic functionality.

Now we will introduce some helpful methods that you can apply to your remote which will help you fix your Samsung’s source button.

Those approaches are proven to work by people having the same issue as you, so by applying them you can’t go wrong.

Method #1 Restart Samsung TV

A great approach that you can try is to restart your Samsung TV.

It is known that such issues could occur upon improper bootup and restarting your TV might be able to eliminate this frustrating issue.

Of course, if you have tried restarting your Samsung TV already, then the issue might be more complex than it looks.

Follow the steps below in order to power cycle your Samsung TV.

  • Turn off your Samsung TV using the Remote
  • Remove the TV’s Power Cable from the electricity outlet
  • Wait for 5 minutes and let your TV cool down
  • Now plug the power cable back into the Electricity Outlet

Next, check if the issue persists and if it does, feel free to move on with our next method.

Method #2 Replace Batteries

If your batteries are worn out, there is a high possibility that any of your button’s functionality is impacted.

It is recommended to change your Samsung remote’s batteries every once in a while as this action itself can save you a lot of time identifying the issue.

In that regard, before proceeding with our next troubleshooting methods, make sure to change the batteries and see if the Samsung TV source button not working issue is resolved.

Method #3 Power Cycle Samsung Remote

Another great method to deal with any issues related to the functionality of your remote is to perform a power cycle.

It is known that a good restart could eventually resolve any problems with your button and get it working back again.

In order to properly power cycle your Samsung remote, follow the steps listed below:

  • Open the battery compartment of your Samsung Remote
  • Remove each battery
  • Hold down Power Button of your remote for 8 seconds
  • Now put the Batteries back in again


If this does not work, we recommend pressing each button on your remote several times while the batteries are out.

This way you will perform another type of power cycle and hopefully, the source button will be working afterward.

After performing these simple steps, see if the issue persists and if it does feel free to implement our next troubleshooting method.

Method #4 Factory Reset Samsung TV

If none of the methods mentioned above seem to resolve your issue, a factory reset might be the ideal way to deal with the Samsung TV source not working issue.

When applying a factory reset, all of your temporary configurations on the interface of your Samsung TV will be reverted as it was when booted for the very first time.

In that regard, make sure to save/backup anything such as data, movies, and videos from erasing.

Without further ado, let’s talk about how to properly perform a factory reset on your Samsung TV.

  • Open the TV’s settings and head to the General Tab
  • Click on Reset and enter your PIN
  • In order to complete the reset, hit the OK button

Read Next: Why Is My Vizio TV Component Input Not Working?


If you haven’t set a PIN that is required for confirmation upon factory reset, the default is 0000, so make sure to insert it.

If the above-described steps don’t seem to match your TV, go to Settings and navigate yourself to the support tab.

From there find the Self Diagnosis section and then you will be given exact instructions on how to perform a factory reset specifically for your Samsung TV.

Why Is HDMI Source Not Working On Samsung TV?

hdmi source not working on samsung tv

Your HDMI source could not be working because the port itself could be damaged or there is nothing plugged in there.

In such situations, you can try changing the port for your cable, and if that doesn’t work, you might have to consider getting a new HDMI cable for your TV.

#1. Reconnect HDMI cable

One of the easiest approaches, when your HDMI source isn’t working, is to reconnect the HDMI cable.

This way you will make sure that you have plugged it all the way in and help you determine if the cable is working well.

If unfortunately, the issue persists, we have to inform you that either your HDMI port or cable isn’t working well.

So, keep reading to learn how to deal with the issue if any of your component’s functionality is damaged.

#2. Troubleshoot HDMI Ports and Cables

If it turns out that your HDMI port is damaged, there are a few tips we have prepared for you in order to troubleshoot the issue.

Your first step is to disconnect all of the HDMI sources within the inputs.

This way you will be able to determine which exact component within your HDMI configuration is faulty.


We recommend power cycling your Samsung TV once again as we have mentioned above for the best results out of this troubleshooting method.

Then, working with one device at a time, plug the corresponding HDMI cable into each slot and check if the source in your Settings is active.

We suggest performing those steps for each device in order to determine if the issue is within the HDMI cable or the port itself.

If this doesn’t seem to resolve the issue, keep reading as we talk about an alternative method on why HDMI source isn’t working on Samsung TV.

#3. Replace HDMI Cable

If the HDMI ports seem to be working correctly but your HDMI cable is faulty, replacing the cable might be the right step in this case.

If there is an unused HDMI cable somewhere in your household, plug it in following the steps we have discussed above and see if the sources in your Samsung TV’s menu are functional now.

Bottom Line

We hope that now you can easily troubleshoot the Samsung TV source not working issues and deal with any difficulties within the process.

If the information in this post doesn’t seem to be helpful enough, contact the customer service team for further troubleshooting.

If you’re having other issues with your Samsung TV, make sure to check our blog where you will definitely find a solution.

Read Next: Top tips to fix TV flickering issues with HDMI.

Nicole B