If your Hulu won’t load on Xbox one, fret not because you’re not alone. A lot of people are experiencing this, and they can’t seem to find the right guide to help them fix it.
Today’s your lucky day because, in this guide, we will give you all the necessary steps to resolve it!
There are many different causes as to why it wouldn’t successfully load on your device. To solve it, check your internet connection, look at your subscription, and perform the troubleshooting steps we will outline below.
Just before we dive right into the solution, let us first try to understand what’s going on.
Let us briefly discuss some of the common reasons why your service won’t load on your device.
Why Won’t Hulu Load on My Xbox One?
Contrary to what a lot of people believe in, the problem won’t just source from one (1) single root.
It can be caused by a lot of factors that are interconnected and related to each other.
Some of the most common ones include, but are not limited to:
Internet Connection Problems
Part of the most customary reasons why your Hulu wouldn’t load is because you’re having problems with your internet connection.
It could be because there’s an outage, it could be due to the fact that your internet is sluggish, it could be intermittent, etc.
Try contacting your internet service provider (ISP) and ask if there is any current maintenance going on or if there’s an outage.
Another more common reason would be the fact that your modem or your router is damaged.
Furthermore, it can also be due to the wires and cables that are connected to them.
Try to check if you can connect other devices to the modem or network wirelessly. If you are and it’s experiencing the same type of problems, you already know what’s causing the dilemma.
Console Program Error
Last but not least would be because of the Xbox One itself. Your console might be out of date, it might be damaged, or it could have triggered some type of interference to the connection.
So, check out your console and see if it’s the source of the problem.
These are among the most common culprits behind why your Hulu won’t load on Xbox one after you exit the application.
So, how do you go about fixing or resolving this problem? Are there ways of solving it without needing to replace the console itself?
How to Fix Hulu Won’t Load on Xbox One?
Unlike other guides out there – some of which you have already read – this guide will be different.
We will give you the complete outline and structure of what you need to do to fix and resolve this problem.
Step #1: Check Internet Connection
You wouldn’t be able to access Hulu anyways if you’re not connected properly, right? So, the first thing you want to do is to check your internet connection.
Contact your ISP and ask if there are any problems you should be aware of.
You can also check and test the internet connection on your Xbox one by following these steps:
- Click on the home button on your Xbox one controller.
- Scroll to the left and hit on All Settings.
- Once there, scroll until you see Network > Network Settings.
- Test your connectivity by clicking or hitting Test Network Connection.
Step #2: Are You Still Subscribed?
The next thing you want to do is to check your subscription with Hulu. It might have accidentally been taken off of your automatic payments, or you could have unknowingly removed it.
You can check it in two (2) different ways:
Using Your Xbox One
On your Xbox One, you can check it by following these steps:
- Press the [XBOX]on your controller.
- Select Profile & System Settings.
- From there, Hit on Account > Subscriptions.
- Locate Hulu and see if you are still subscribed.
Using Hulu Account
Should you want to check it using your Hulu account, log in to your profile and select Account. You will usually see this in the upper-right corner from the drop-down menu.
Select Your Subscription > Manage Plan and check if you are still subscribed.
Step #3: Log Out Hulu Account and Log Back In
After that, what you want to do next is to log out of your Hulu account on your Xbox One. Wait for it to reinitialize, then log back into your account.
Step #4: Clear Cache and Data
The next step is to clear the cache and data of Hulu on your Xbox One device.
In case you’re not aware of how you can do this, just follow these simple steps:
- Go to Xbox One [HOME] menu.
- From there, choose My Games & Apps – it’s the red button on the left-hand side.
- Then, select Apps and click on the Hulu app or tile.
- Hit on More Options by pressing the [MENU] button on your controller.
- Work your way towards Manage App > Clear Saved Data.
This step erases all the cached data on your app in your Xbox One. There might have been overloads occurring and doing this process can fix it.
Step #5: Uninstall Hulu App
You can uninstall the Hulu app by highlighting it, then pressing the [MENU] button on your controller.
Instead of navigating towards Clear Saved Data, you will now choose Manage App > Internal > Uninstall App.
Step #6: Power Cycle Your Console
After that, power cycle or reboot your console. The best way to do it is to power off your Xbox One, then unplug it from the main power source.
Wait for about 1 to 2 minutes, then plug it back in and power on the console again.
Step #7: Reinstall the Hulu App
Lastly, you will have to reinstall the program by going to the Store section, then searching for Hulu.
Click on Install and wait for it to finish. Once it’s done, log back into your Hulu account and you should be good to go!
Read Next: Can you Watch Hulu without Internet?
It’s Still Not Loading, What Should I Do?
Should the problem persist after you did these, you might want to contact an expert from Xbox one?
If you see that your Hulu account is still active (you are still subscribed), then the problem is not with the software – it could be with your console already.
So, contact the customer support of Xbox, tell them that you performed all the necessary troubleshooting steps, but the problem is still there.
Allow them to do their own troubleshooting procedures, then go from there.
Is Your Xbox One Not Loading Your Hulu App?
If you find that your Hulu won’t load on your Xbox One, following this 7-step guide shall be everything you need!
Don’t jump to conclusions that you’ll immediately need help and assistance from an expert. Try out these methods first because they worked for millions of Xbox One owners!