how to reconnect ring doorbell to new wifi

Wondering how to reconnect Ring doorbell to new WiFi? Well, this guide is just for you!

Ring doorbells are an exceptional security device and connecting them to WiFi keeps us in touch even when we’re not at home.

So, in this guide, we’ll unwrap how to reconnect the Ring doorbell from one WiFi to another and how to recognize which wireless network will work best!

The only way to reconnect Ring Doorbell to a new wireless network is from the Ring app, which has to be installed on your mobile device.

When you sign into your Ring account you need to find the Ring Doorbell, and tap on the “Reconnect to WiFi” button!

There is much more involved so let’s begin with the most-important first!

How to Select New WiFi for Ring Doorbell?

how to select new wifi for ring doorbell

The very first step is to select a new wireless network for the Ring Doorbell. In order to do so you need to be aware of the wireless capabilities of your doorbell.

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For example, some Ring doorbell models only connect to a 2.4 GHz WiFi, while others can also connect to a 5 GHz WiFi.

So let’s first learn more about which Ring doorbell models are dual-band and which aren’t:

Ring Doorbell – WiFi Frequency Support
Ring Doorbell Model2.4 GHz WiFi Support?5 GHz WiFi Support?
Ring Doorbell 1 (first gen)YesNo
Ring Doorbell 1 (second gen)YesNo
Ring Doorbell 2YesNo
Ring Doorbell 3YesYes
Ring Doorbell 3 PlusYesYes
Ring Doorbell 4YesYes
Ring Doorbell WiredNoNo
Ring Doorbell EliteNoNo
Ring Doorbell ProYesYes
Ring Doorbell Pro 2YesYes
Tip: Based on whether your Ring Doorbell is dual-band enabled or not, select a compatible new WiFi to pair your doorbell with.

How to Reconnect Ring Doorbell to New WiFi?

The only possible way to connect a Ring device to WiFi, including a doorbell, is by using the official Ring application.

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So, it’s essential to prepare a smartphone or a tablet with an Android or iOS operating system and jump into the steps below!

1. Preparation: Acquire the Ring App!

preparation to acquire the ring app

It’s already clear that you’ll need the official Ring app downloaded and installed on your phone or WiFi-enabled device.

\We recommend using an Android or Apple smartphone or tablet since the Ring app is available in Google Play and App Store.

In case something is unclear, follow the exact steps to acquire the Ring app:

  1. On your device, open the App Store or Google Play.
  2. Search for the “Ring app” from the magnifying glass.
  3. Tap on the “Download” or “Update” button (if available).
  4. When the app is installed, sign in to your Ring Account.
Alert: Download the Ring app only from the official sources!

2. Connect the Smartphone to the WiFi

connect the smartphone to the wifi

In order to pair your Ring doorbell to a new WiFi, your mobile device should be connected to the WiFi that you intend to connect the doorbell to, prior to the pairing.

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So, based on whether you’ve got an Android or Apple device, follow the steps below to connect your mobile to the WiFi.

How to Connect Android Mobile to WiFi?

  • Go to Settings > Network & Internet > WiFi > Toggle ON > Select New WiFi.

How to Connect Apple Mobile to WiFi?

  • Go to Settings > WiFi > Toggle ON > Select New WiFi > Connect.
Note: Double-check whether the selected WiFi frequency (2 GHz or 5 GHz) is compatible with your Ring Doorbell model.

3. Reconnect Ring Doorbell to New WiFi

reconnect ring doorbell to new wifi

Assuming that your Ring Doorbell is already connected, and you need to switch to another WiFi, you first need to disconnect from the previous wireless network.

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Then you can select a new WiFi to connect your doorbell and continue operating normally.

Here’s how to reconnect Ring Video Doorbell to new WiFi in easy-to-follow steps:

  1. In the Ring app, tap on the lines to open the Menu.
  2. Then enter the “Devices” tab to view the doorbell.
  3. Select the Ring Doorbell you want to disconnect.
  4. Next, tap on “Devices Health” to review the options.
  5. Select “Reconnect to WiFi” or “Change WiFi Network”.
  6. Go to the Ring Doorbell and prepare the WiFi password.
  7. You’ll be prompted to press the Orange button soon.
  8. Select the New WiFi from the list of available networks.
  9. Insert the correct password and tap on “Continue”.
  10. Your Ring Doorbell will be reconnected to a new WiFi.
Note: Keep in mind that the WiFi passwords are case-sensitive and typos ultimately lead to an error message.

Where is Orange Button? | Unmounting Ring Doorbell

where is orange button

The Orange button is on the back of the Ring doorbell and you might have to unmount the device from its current fixture.

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For this purpose, you should use the supplied Ring screwdriver with a torque, or a torque15 (T15) screwdriver.

Tip: There is no need to fully unmount the doorbell since you only need to loosen it a bit so you can reach and press the orange button.

4. Test the Ring Doorbell New WiFi

That was how to reconnect my Ring Doorbell to New WiFi so let’s test whether the new WiFi is working well.

By going into the “Devices” tab in the Ring app, you can easily check if the doorbell is connected, but you can’t know whether there is an actual internet connection.

test the ring doorbell new wifi

So, to verify if Ring Doorbell is connected to the internet, follow the steps below:

  1. First, disconnect your smartphone from the current WiFi.
  2. Toggle OFF the WiFi to prevent automatic connection.
  3. Enable the Mobile Data (4G or 5G) on your smartphone.
  4. Try to stream the live video from the doorbell in the app.
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In case you’re unable to see the live feed, it’s likely that your Ring doorbell is connected and has no internet, it’s not connected at all.

You can check the connection status of the Ring Doorbell in the app > “Devices” > “Ring Doorbell” > “Devices Health”.

Tip: You can also test by connecting your Ring Doorbell to the personal hotspot from your mobile!

Why Ring Doorbell is Not Connecting to New WiFi?

why ring doorbell is not connecting to new wifi

In case you’re facing issues while pairing Ring Doorbell to the WiFi, check the tips below:

  • No Wireless Compatibility

One of the primary reasons why Ring Doorbell is connecting to the old but can’t connect to a new WiFi is due to compatibility issues.

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Some Ring doorbell models only connect to a 2.4 GHz frequency WiFi and if you’re attempting to connect such a model to 5 GHz WiFi, the setup fails.

Tip: We strongly recommend checking the Ring Doorbell frequency support table shown earlier in the guide.
  • Slow or Inconsistent WiFi
slow or inconsistent wifi

Another possibility for Ring Doorbell WiFi connection issues is a slow or inconsistent wireless network.

The primary reason is typically the distance between the doorbell and the WiFi router so it’s necessary to close the proximity, especially when switching from 2.4 GHz to 5 GHz WiFi.

Quick Fact: The 2.4 GHz router band covers a much larger region than the 5 GHz WiFi.
  • Fault with the WiFi Router

Sometimes the problem is not in the Ring Doorbell, instead, users often face issues in their own setup, where the router produces faults.

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To resolve such issues one of the best steps would be to perform a power cycle, which will refresh all networking services and provide a fresh start.

fault with the wifi router

Can You Connect Ring Doorbell to the WiFi Without App?

Unfortunately, No.

You can’t connect the Ring Doorbell to a new WiFi or reconnect the doorbell to the old WiFi without the app.

There are no alternative methods and the Ring app is necessary for all of the essential configuration settings that are required for connecting to the WiFi.

In case the Ring application is not working on your mobile and you can’t pair your Ring Doorbell to the WiFi, proceed by performing a clean app reinstallation.

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In case that doesn’t help either, test whether you can download and use the Ring app on a different mobile phone or tablet.

contact ring customer support
Tip: For any issues with the app or Ring product, contact Ring Customer Support for help!

Quick Summary:

In this guide, we’ve learned how to reconnect Ring doorbell to new WiFi and how to select the correct wireless network easily.

We can safely conclude that the Ring app is the only tool capable of connecting Ring devices to the WiFi so switch to a new WiFi from there!

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