Your Ring doorbell won’t stop ringing? It’s a common problem so keep reading further!
Ring doorbell is a popular choice among homeowners, but it frequently encounters issues and puts users in a difficult situation.
One of the most frustrating bugs is when the doorbell won’t stop ringing so if you’re also experiencing this as well, in this guide we’re about to solve it.
If your Ring doorbell keeps ringing, check the power supply, network connection, system settings, battery life, and address potential software bugs through troubleshooting.
Let’s jump straight into the solution guide!
My Ring Doorbell Won’t Stop Ringing – 9 Easy Solutions!
1. Check for a *Stuck* Button!
The physical Ring doorbell button accumulates dirt and debris over time, which causes the button to become stuck at its location and cause it to non-stop ringing.
The ringing will keep on going until you manually unstuck the button so this should be the very first thing to check!
Here is how to check and clean the Ring doorbell stuck button:
- Remove the faceplate of your Ring doorbell using a screwdriver.
- Inspect the physical button for any stuck dirt and visual defects.
- Clear the dust around the button with a clean microfiber cloth.
- Clean the button with a Q tip and isopropyl or compressed air.
When you are sure that the doorbell is clean, manually push it one more time to ensure that it doesn’t get stuck again.
Then, reconnect the doorbell faceplate to its original location and test.
2. Reset the Doorbell Connection
Ring doorbell encounters issues from time to time due to a weak network connection.
The only effective solution is to restart your WiFi router, which will reset the connection between your Ring doorbell and WiFi router, which might prevent continuous ringing.
Here is how to reset your Ring doorbell network connection:
(1) Power Cycle the Wireless Router:
- Unplug the WiFi router from the power outlet.
- Wait for about 5 minutes for a power cycle.
- Plug your WiFi router back into the wall outlet.
(2) Reconnect Ring Doorbell to WiFi:
- Open the Ring app on your mobile.
- Tap on the “≡” from the top menu.
- Then, select the “Devices” tab.
- Next, select your Ring doorbell.
- Tap on Device Health > Reconnect to WiFi.
When your Ring doorbell connects to the internet, check and listen for the constant ringing!
3. Inspect for RF Interference
Sometimes the Ring doorbell keeps ringing if any device is operating on the same frequency as the doorbell and causes a communication breakdown from the router.
This occurs due to RFI (radio frequency interference) when the doorbell is installed near radios, televisions, or phones.
- You only need to shorten the distance between your Ring doorbell and router!
Aside from reducing the distance between devices, make sure there are no devices near the doorbell that could cause frequency interference.
If possible, turn off any devices near the Ring doorbell only to test whether RF interference is truly impacting your setup.
Note: Also, disconnect other WiFi devices from your router, temporarily!
4. Check Doorbell’s Battery Health!
If your Ring doorbell is battery-powered or hard-wired, it will require the appropriate power voltage in order to function properly.
Your Ring doorbell may be struggling due to an unstable power supply, which is why it is functioning unexpectedly.
- Simply check the health of your Ring doorbell battery to determine its condition!
Here is how to check the Ring doorbell battery health:
- Launch the Ring App on your mobile device.
- Tap on the three lines from the top left corner.
- Next, locate and tap on the “Devices“ option.
- Then, tap on your front door Ring Doorbell.
- Next, find and tap on the “Device Health“ tile.
- Check the battery percentage under the level.
Note: If the battery percentage of your Ring doorbell battery is low, apply the next solution!
5. Power Cycle the Ring Doorbell
One of the quickest, yet most powerful solutions is the power cycle. Here’s how it’s done:
How to Power Cycle Battery Ring Doorbell:
- Unscrew the Ring doorbell bottom area.
- Take off the doorbell faceplate cover.
- Push the battery tab and slide it out.
- Wait up to 5 minutes for a power cycle.
- Reinsert the battery and faceplate back.
- Securely screw the faceplate cover back.
How to Power Cycle Hard Wired Ring Doorbell:
- Locate the Ring doorbell circuit breaker.
- Flip over the breaker or fuse to turn it off.
- Wait for about 5 minutes for a discharge.
- Flip over the breaker or fuse to turn it on.
If you observe that the battery in your Ring doorbell drains more quickly than usual and the problem with the doorbell ringing persists, you should replace the Ring doorbell’s battery.
Tip: Ring recommends replacing the battery twice a year!
6. Update the Ring Doorbell Software!
The Ring doorbell occasionally has problems due to out-of-date software. If you have had your doorbell for a while, you will need to perform a software update to keep it operating properly.
So in this solution, you’ll learn how to check and install pending Ring doorbell firmware updates!
Here is how to update the Ring doorbell software:
- Open the Ring app and tap on the three lines menu from the top.
- Choose the Devices option and then select your Ring doorbell.
- Locate and tap on the Device Health tab and look for “Firmware”.
- Here’s what to do next:
- If the app shows “Numbers” in front of “Firmware”, carry out the update.
- If the app says “Up to Date” in front of “Firmware”, go to the next solution.
Note: The Ring doorbell must be connected to the internet to complete an update!
7. Disable the Ring Motion Alerts!
The Ring doorbell is built to detect any motion activity in the area around it.
If your Ring doorbell continues to ring, it may be because motion alerts and detection are turned on.
The only thing you need to do is turn off the motion alerts for your Ring doorbell and chime.
Note: Disabling motion alerts only disable motion detection and you still receive notification!
How to Disable Motion Alerts For Chime?
- Launch the Ring app on your mobile.
- Then, tap on the “≡” three lines icon.
- Go to the Devices tab, and select Chime.
- Locate and click on the Audio Settings.
- Next, choose the Chime Alerts option.
- Ensure only the bell icon is selected.
- Tap on the Save from the top right corner.
How to Disable Alerts For Ring Doorbells?
- Open the Ring mobile app on your phone device.
- Tap on the three lines “≡” from the top left corner.
- Tap on Devices and then tap on the Ring doorbell.
- Disable the Motion Alerts, Detection, and Warning.
When you are done configuring the Motion Alerts settings in the Ring app, then restart your mobile and then check if your Ring doorbell still constantly rings or not.
If yes, keep reading!
8. Adjust Your Doorbell Motion Settings
If turning off the motion alerts does not work and your Ring doorbell continues to ring, you will need to make some additional adjustments.
Some of these adjustments involve altering the doorbell motion sensitivity and the motion detection zone.
How to Adjust the Ring Doorbell Motion Sensitivity?
- Open the Ring app on your mobile device.
- Tap on the three lines icon in the top left.
- Go to Devices and tap on the Ring doorbell.
- Choose Motion Settings > Motion Sensitivity.
- Reduce motion sensitivity by moving the slider.
- Tap on the Save button to confirm your settings.
How to Adjust the Doorbell Motion Detection Zone?
- In the same menu settings tap on your Ring Doorbell.
- Select the Motion Settings > Camera Motion Zones.
- Drag your doorbell Motion Zones using the small circles.
- When the zone settings are done, click on the Save button.
Note: When ready, restart your Ring doorbell and test for the constant ringing issue!
9. Factory Reset Your Ring Doorbell
If your Ring doorbell is still ringing after trying all of the above steps, the next step is to perform a factory reset.
This step deletes all Ring doorbell settings and resets them to factory defaults, which also means that the device will be unpaired from the app.
Here is how to factory reset the Ring doorbell in easy steps:
- First, unscrew your Ring doorbell bottom area.
- Remove the faceplate from your Ring device.
- Next, locate the Reset button on the right side.
- Hold the Reset button for about 15 seconds.
- Release when the Ring doorbell starts to flash.
The Ring device light will automatically stop flashing after some time to signal the completion of the reset process.
Then put the faceplate back on and securely tighten the screws.
If your Ring doorbell continues to constantly ring, contact the Ring Support team for professional help!
Best of luck!
If your Ring doorbell won’t stop ringing, ensure that the button is not stuck, and restart the WiFi router to refresh the internet connection. Furthermore, check your Ring doorbell battery health, update the device software, and perform a factory reset to solve the issue!
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