hisense roku tv remote not working

If your Hisense Roku TV remote not working, you are at the right place. Here we have prepared for you several troubleshooting methods that are proven to fix not working Roku remotes.

The not working Roku remote is a hot topic across the technical forums, and here we will introduce you to the solutions that we found positive feedback for.

Before you jump right into the solutions, let’s see some possible causes that you can resolve without any effort.

Why Hisense Roku TV Remote Not Working?

The issue with your Hisense Roku TV remote could be related to many different problems and the fastest workaround that you can apply right away are our methods below.

But some of our methods are targeting software conflicts and these workarounds might not be necessary in your case.

Here are a few quick tips to do before you start troubleshooting.

Check Batteries

Not working Hisense Roku TV Remote is a clear sign of run-out batteries.

There is no need to perform any software troubleshooting if replacing the batteries is all it takes, so make sure to inspect the battery compartment before anything else.

Check Network

The Hisense Roku TV remote is paired to your device, which means that it is dependent on the local network.

In case the network is slow or completely gone, the Roku TV remote would not be able to send commands through.

Ensure that there is nothing wrong with your network connection before taking further actions as this is a well-known reason for not working with a Roku TV remote.

You can disconnect and reconnect your TV to the network or restart your router to resolve any ethernet issues.

Restart TV

Sometimes the issue is found in the device instead of the remote. We recommend restarting your TV by powering it off and then plugging out the power cable for at least 3 minutes.

If you applied all of the above-listed tips and your Roku TV remote still does not work, feel free to proceed with our troubleshooting methods below:

How To Fix Hisense Roku TV Remote Not Working

fix hisense roku tv remote not working

Considering that each case is different, our recommendation is to apply each method one-by-one by, and hopefully get your Roku remote working again.

Method 1 – Troubleshoot Pairing Issues

The issue with your Roku TV remote could be related to an unpairing at some point.

Anything from low power and system updates to changing networks can result in unpairing, which certainly means that the Roku remote will not work.

It is easy to pair the Roku remote, just follow the steps below:

  • Turn off and disconnect the Roku box from the power.
  • Wait a few moments and power it back on.
  • Wait for the Home Page to load.
  • Open the remote battery compartment & locate the pairing button.
  • Press and Hold the pairing button for a moment until the remote lights start blinking.

Note: If you are using an older infrared (IR) Roku remote, the issue might be coming from an obstacle breaking the line of sight with the TV receiver.

Method 2 – Reset Roku Remote

To reset your Roku remote we are going to apply several sequence actions while the controller is booting.

To perform a Roku remote reset, follow the steps below:

  • Open the batteries compartment and remove the batteries.
  • On your TV go to Settings > System > System Restart > Restart
  • Wait for your TV to restart
  • Insert the batteries back in your Roku remote

Method 3 – Check for HDMI Conflicts

It is well known for Hisense Roku TV remotes performance to get impacted by nearby HDMI conflicts or interferences.

The issue is generally related to Roku streaming sticks that are connected straight to the HDMI ports.

The solution for an HDMI interference would be to use an HDMI extender. You can find one in any local tech/computer store.

Method 4 – Troubleshoot Connectivity

If your Hisense Roku TV remote is not working even after applying the above three methods, it is time to check the connectivity.

We are going to troubleshoot the network connection by paying attention to three major components.

Wireless Connection

If you have read our tips, then you probably restarted your router already. If not, go ahead to perform a restart before you continue with this step.

Restarting your router may resolve a variety of issues that could be a possible cause for your Roku TV remote not working.

Local Network

We are looking for issues related to the local network as the Hisense Roku TV remote doesn’t require an internet connection to work.

In case the local network is down, the Roku remote will not function and you will know where the issue is coming from.

Router Settings

If you are a technical person, you may find an error in your router settings that might be the reason.

If you don’t have enough technical understanding to interact with the router settings we recommend asking a friend for help.

What if My Roku Remote Is Still Not Working?

If you have applied each and every troubleshooting method and tip that we have introduced above, we have a kind of solution for you.

Use the Official Roku Application

If you did not know, Roku supports an official remote application, which allows you to interact with your Roku box/TV with your smartphone.

The application supports Android and IOS, so feel free to download it right away even as a temporary solution.

Note: Make sure that your smartphone is connected to the same network as your Roku box/TV, otherwise the devices won’t be able to establish a connection.

Repair or Replace Your Roku Remote

If you have applied all of our software tips and methods, and your Hisense Roku TV remote still does not work, the issue might be related to the hardware, requiring a repair.

If repairing your Roku remote does not work as a solution for you, buying a new one guarantees to resolve the issue if it is related to the remote.

Our recommendation when purchasing a brand new Roku remote is to go with the enhanced (Wi-Fi) model.

If you have a Hisense Roku TV remote not working no pairing button, then you got the Infrared (IR) mode, which is well known to cause issues.

Bottom Line

We hope that the methods we have discussed in this post were able to resolve your Hisense Roku TV remote issue.

If not you can contact the official Roku technical support for additional troubleshooting, but if you have applied all of our methods, chances are that your Roku TV remote might be broken.

Read Next: Learn how to fix Roku remote blinking issue easily!

Nicole B