Is your Hisense Roku TV stuck on logo? There are ways to fix this!
It’s a frustrating problem when your Hisense Roku TV is stuck on the logo screen.
The error typically indicates an issue with the device’s software or firmware, which you’ll be able to resolve quickly.
To fix your Hisense Roku TV, discharge your TV to clear any bugs or glitches. Make sure that all external devices are disconnected to ensure that none of them is causing the issue.
Now, we’re ready to dive into the solutions!
Hisense Roku TV Stuck on Logo – 10 Proven Fixes
If your Hisense Roku TV is stuck on the logo screen, don’t worry. Here are 10 solutions to help you fix it.
#1: Power Cycle Your Internet Connection
The best way to fix the Hisense Roku TV logo issue is to power cycle your internet connection.
Unplugging your modem and router, waiting for a few minutes, and plugging them back will do the trick.
Here are the steps in detail:
- Unplug your modem and router from the power source.
- Wait for at least 5 minutes before plugging them back in.
- Turn ON your modem and router.
- Wait for a few minutes for your devices to fully reboot.
- Check if your Hisense Roku TV is still stuck on the logo screen.
Note: Your internet connection will be temporarily disrupted during the process. Be sure to inform other users in your household so they will plan accordingly.
#2: Fully Discharge Both the TV and Remote
Another way to fix the issue is to drain all the power from your TV and remote.
Do this by fully discharging both of these devices.
Here are the steps to do it:
- Unplug your Hisense Roku TV from the power source.
- Remove the batteries from the Roku remote.
- Press and hold any button on your remote for at least 20 seconds.
- Press and hold the Power button on your TV for at least 20 seconds.
- Plug your TV back in and insert new batteries on your remote.
- Turn ON your TV and see if it works.
#3: Check the Power Supply of Your TV
Sometimes, the culprit for your Hisense Roku TV stuck on the logo screen problem is a faulty power supply or cord, which prevents your TV from getting enough power.
To check this, try these steps:
- Ensure the power cord is firmly plugged into your TV and wall outlet.
- Use a different power cord or outlet if the issue persists.
- Unplug your TV before attempting any inspection or troubleshooting.
- Check the cable and wall outlet for signs of damage.
- If you find problems with the power supply, replace it or contact a professional for help.
Note: If you have no experience handling electrical components, do not attempt to repair or disassemble your TV alone. DIY repairs will possibly lead to further damage or personal injury.
#4: Replace the Batteries on Your Roku Remote
If your Roku remote has low or dead batteries, it prevents you from controlling your TV and accessing its functions.
It’s another reason your Hisense Roku TV gets stuck on the logo screen.
To fix this, replace the batteries on your Roku remote through these steps:
- Remove the battery cover from your remote.
- Take out the old batteries and dispose of them properly.
- Insert the new batteries of the same type and size.
- Align the positive (+) and negative (-) ends with the corresponding markings.
- Ensure the battery cover is securely closed.
- Use your remote to control your TV and see if it works.
Pro Tip: Keep spare batteries on hand, especially if you use your Roku remote frequently. Having backups readily available ensures you replace depleted batteries promptly.
#5: Check the HDMI Connections and Ports on Your TV
If you have any devices connected to your TV via HDMI, it’s possible that they are interfering with the signal between your TV and cable box, game console, or streaming device.
To fix this, check the HDMI connections and ports on your TV.
Here are the steps to do it:
- Turn OFF your TV and all devices connected to it via HDMI.
- Unplug all the HDMI cables from your TV and devices.
- Check for any signs of damage or dirt on the wires and ports.
- Clean the cables and ports with a soft cloth if necessary.
- Plug the HDMI cables back into your TV and devices.
- Turn ON your TV and devices.
If none of these steps resolve the issue, we’ll need to look at other external factors possibly causing it.
Proceed to the other methods below to help you fix the error.
#6: Uninstall Unknown Applications on Your TV
If you still have a Hisense Roku TV stuck on logo screen problem, uninstall unknown applications on your TV.
Some apps have bugs and glitches that cause the screen to freeze.
To fix this, do the following:
- Press the Home button on your Roku remote.
- Scroll to and select Settings.
- Scroll to and select the System menu.
- Scroll to and select Advanced System Settings.
- Scroll to and select the Remove Channels menu.
- Once you see the list of apps, scroll to the one you want to install and select it.
- Press the Remove button on your Roku remote.
- A confirmation message will appear on your screen.
- Press the Remove button again to confirm your action.
Note: If you’re unsure whether an app is malicious, check its description to see if it’s from a reliable developer.
#7: Disconnect All External Devices from Your TV
Sometimes, your USB drives, headphones, speakers, or cameras cause some interference or conflict with your Hisense Roku TV’s functions.
To fix this, disconnect all external devices from your TV.
- Turn OFF your TV and all external devices connected to it.
- Unplug all cables from your TV and devices.
- Wait for a few minutes.
- Plug all cords back into your TV.
- Turn ON your TV and devices.
Pro Tip: If you have multiple devices connected to your TV, consider labeling them with cable ties or masking tapes to help you remember which cables go where when you reconnect them.
#8: Update the Roku TV Software
The most common culprit is outdated or corrupted Roku TV software.
Updating the software fixes bugs and errors affecting your TV’s performance.
To update your Roku TV software, follow these steps:
- Press the Home button on your remote to access the Home Screen.
- Navigate to the Settings menu.
- Select System.
- Choose System Update.
- Click on Check Now to check for available updates.
- If an update is available, select Download and Install.
- Follow the on-screen instructions to complete the process.
- Restart your TV and see if it works.
In rare cases, the software update will reset some settings to their default values.
Review your TV’s settings to ensure they are configured to your preference.
#9: Factory Reset Your Hisense TV
If none of the above solutions work, restore your Hisense TV to its original settings.
Factory resetting your Hisense Roku TV is a useful troubleshooting step to start fresh, but take the necessary precautions to ensure a smooth process.
To factory reset your Hisense TV, follow these steps:
- Press the Home button on your remote to access the Home Screen.
- Navigate to Settings.
- Select System.
- Click on Advanced System Settings.
- Choose Factory Reset.
- Select Factory Reset Everything.
- Follow the on-screen instructions to complete the process.
- Wait for your TV to restart.
- Set up your TV again as if it was new.
Tip: This will erase all its data and applications, so ensure you back up any important information.
#10: Boot Your TV in Safe Mode
Finally, boot your TV in safe mode to identify the cause of the “stuck on logo” issue and troubleshoot it.
To do this, follow these steps:
- Turn off your TV by unplugging it from the power source.
- Press and hold the Power button on your remote for at least 20 seconds.
- Plug your TV back in while still holding the power button.
- Release it when you see “Safe Mode” in the lower-left corner of the screen.
- Your TV will start in safe mode with limited functions.
- Use your remote to control your TV and see if it works.
- If successful, exit the safe mode by restarting your TV normally.
If the issue remains unsolved, contact Roku TV support for professional assistance.
Quick Recap
If you have a Hisense Roku TV stuck on logo screen, it’s likely due to a software or firmware issue.
Fix this by updating the Roku software. But before you do that, verify the power supply on your TV and power cycle your internet connection.
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