Many Sonos users are baffled and are constantly asking why does my Sonos keep stopping? Should you be part of the demographic unsure of what’s happening, you’re in the right place at the right time!
In this tutorial, we’ll go over some of the reasons why your Sonos device is stopping when you’re trying to play music from it.
But that doesn’t just end there, because we will also give you the troubleshooting steps to fix it indefinitely!
If your Sonos Music keeps on stopping, first check your internet connection. After that, check if you have unsupported devices or hardware running within the same network. Then, try decreasing the wireless interference and relocating your Sonos device for a better sound output!
Prior to fixing the problem, it will be extremely important to have a look at the common reasons why your Sonos stops while music is being played.
Sonos Music Keep Stopping
The reasons may seem unclear to many, but there are concrete reasons as to why your Sonos Music halts when you’re trying to play music from it.
These include, but are not limited to:
- Power-saving is activated on the device
- Bad or unstable internet connection
- The Sonos Bridge is hindering performance improvement
- Streaming limits have been reached
While most of these aren’t connected to each other and troubleshooting them may seem almost impossible, don’t worry, we got you!
For this guide, we’ll not give you general guidelines like how other tutorials have been designed.
We’ll give you complete and comprehensive steps in fixing your Sonos when it ceases from playing!
Why Does My Sonos Keep Stopping? How to Fix?
Whether you’re using Sonos Music, or any other music streaming service and it stops suddenly or midway through the completion of a song, following this guide will be the answer to your problem!
Step #1: Check Your Internet Connection/Stability
The internet plays a big and crucial role in the overall effectiveness and efficiency of Sonos Music. Thus, opens the first step of the fix process.
Check if your internet connection is stable and is not dropping. Moreover, ensure that your connection speed is within the requirements of Sonos (5 Mbps) for music streaming.
If it’s lower than the recommended speed, it could largely be the reason why it keeps on breaking up.
Step #2: Double Check the Power of Your Device
Most, if not all devices have these power-saving modes where the device wouldn’t be powered on full, especially if they’re not physically used.
The next step you want to do is to verify that the device where your music library is working from is not on sleep or is not powered off.
You can do this by going into the Settings of your device, and then navigating to Power/Power-Saving/Sleep Settings.
What you want to do is to disable sleep or automatic power off to make sure that the library will remain active even if it’s not moved or tampered with.
Step #3: Ensure That All Devices Are Compatible
There are several network requirements for Sonos Music and products, and therefore, knowing what they are will be crucial in ensuring that they will work successfully.
In addition to that, also check if all the hardware that is within the same network is supported and compatible with the system. These devices could include:
- LTE Routers
- WiFi Extenders or Mesh Devices
- Mobile Hotspots
Step #4: Reduce Wireless Interference
Wireless connections are stable connections, yes, but that does not impose that they’re impenetrable and indestructible.
Make sure that the wireless interference to where your Sonos device is, is minimal.
This includes placing it where radioactive appliances and equipment are near, moving the device where the music is stored closer to the Wi-Fi range, and other contributing factors for wireless interference.
Step #5: Remove the Bridge
A Sonos bridge is something you plug into your router to create a dedicated network that is exclusive to the Sonos system.
There have been numerous reports regarding the usage of the Bridge being a hindrance to smooth-sailing music streaming.
Here’s how you can remove the Sonos bridge:
- Open the Sonos app on your smartphone.
- Click the Settings tab and open System.
- Hit on Bridge Removal at the bottom part of the screen.
- Then, just follow the on-screen instructions to remove the Sonos bridge.
Step #6: Relocate Your Sonos Product
Another consideration you need to think about is to try and relocate your Sonos products to a location where the connection isn’t weak or is not interfered with by any other type of electronic device.
It’s recommended to move your Sonos product at least three (3) feet closer to the router (for a wireless setup).
Should you be under the wired setup, move your Sonos products closer in the sense that the wires wouldn’t be loose.
Step #7: Check All Connections
Last, but most definitely not least is to check all cables, and wires to see if there are loose and improperly plugged connections.
The best thing to do is to detach or unplug the connections and then plug them back in again. You want to hear a “click” sound when you plug them back in again.
NOTE: Should there be no contacts, just make sure that the cables/wires are plugged in properly that they’re not moving while they’re plugged into the devices they’re supposed to be connected to.
After following this 7-step process, you should be free from all the problems and dilemmas you’re experiencing with your Sonos Music! Your music streaming should now be smooth!
Wired or wireless, our guide can bring you the peace you always wanted to have when it comes to Sonos Music!
You’ll not have any troubles or problems with it anymore!
Read Next: Can Wireless Cameras Work Without Internet?
If your Sonos stops in the middle of it being used, check the status of your internet connection first. Then, consider the device you’re using as well as the compatibility of other hardware within the same network. Relocate the Sonos product as a final definite step to conclude the fix.
In answering the question, why does my Sonos keep stopping, relying on a single general method might not be effective.
That is the reason why we made our tutorial like this to address and resolve the issue from its roots – not just by testing all possible avenues of fixing it.
The next time you come across this particular problem, you’ll already know what to do and where to go for the best and most sensible answer!
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