Worried with Sonos updates? Is your Sonos not working after update? Having your Sonos system up to date guarantees that you have accessibility to all of Sonos’ additional features, streaming sites, and player improvements.
However, it may not always operate as expected, and you may find that your Sonos is not connecting after update.
It’s possible that the update will stop, fail with an error, or simply not download at all. It is not the fault of your Sonos system if this occurs as a result of the upgrade. This problem is caused by the Wi-Fi router, which prevents your Sonos system from working.
However, resolving those concerns can be rather simple.
This article will go over some of the most common Sonos system upgrade issues.
Reasons Why Your Sonos Not Working After Update
There are a few reasons as to why your Sonos Device has stopped working after an update to the last version:
- An error occurred whilst updating the device.
- There was an issue with your Wi-Fi router.
- The update didn’t download.
- The update stopped mid update.
Despite why it didn’t update we have put together some common upgrade issues, and how to resolve them and why it might have happened; continue reading to learn more.
Sonos Stopped Working After Update – Quick Fix Methods
Method #1 Restart Your WIFI Router
Your Sonos is not connecting after the update could possibly be that your Sonos system isn’t working because of your Sonos update system.
This is one of the most prevalent issues that owners of Sonos speakers have.
If something happens as a result of the upgrade, it’s not your Sonos system’s fault. This problem is caused by the Wi-Fi router, which prevents your Sonos system from working.
Your Wi-Fi network will assign a new IP address once the Sonos update is complete. As a result, your router is unable to detect your Sonos speaker. As a result, it ceases to function.
Your Sonos system will work correctly after a full reset of your Wi-Fi router. However, keep in mind that this isn’t a long-term solution to the problem.
What is the Process of Resetting a Router?
- Keep your router plugged in at all times.
- Locate the reset button on your router. This can be found on the router’s back or bottom.
- Hold down the reset button with a paperclip for 30 seconds.
- Let go of the button.
- Wait for the router to turn on again.
Method #2 Set A Reserved IP Address
Set a reserved IP address for all of your controller devices linked to your Wi-Fi network if you want a long-term solution.
- Power cycle your router.
- Assign reserved IP addresses to all of your networked devices in your router’s DHCP table before updating your Sonos.
Unfortunately, the problem isn’t with Sonos; it’s with your network, which is giving your Sonos devices redundant IP addresses when they reboot as part of the update procedure.
Before you update, my first option makes the router reload its software, which should help it remember what IP addresses are in use.
The second, and better, alternative removes the router’s randomness from the equation, and all devices connect to pre-assigned IP addresses, ensuring that no conflicts arise, even if the router gets lost in the DHCP table.
How do you reserve an IP address:
- Go to My Dashboards → IP Addresses –> Managing Subnets & IP Addresses to manage your subnets and IP addresses.
- In the View IP Addresses navigate to the subnet that contains the IP Address.
- Choose Set Status after selecting that IP address.
- Change the status of the item to Reserved.
- Pick the reservation type and, if applicable, that DHCP Server.
Method #3 Restart the Speaker
Restarting the speaker or speaker system you’re trying to update is a great step in repairing a failed update and trying it again.
You should be able to complete all of the procedures without difficulty.
- Wait 30 seconds after unplugging your Sonos device’s power cable.
- Reconnect the power cable to your Sonos device.
- Allow up to two minutes for it to connect to the network and boot up.
- When your Sonos device is linked to the network, the light on the top should turn solid white.
Method #4 Re-Run the Update if Necessary
Once you have performed a router refresh, restarted your speaker and made sure the IP address is reserved, it’s time to try and perform the update again.
- From your Home screen, open the Sonos Controller app.
- To access the settings menu, tap More.
- Then choose Settings.
- Then choose Online Updates from the drop-down menu.
- After that, your Sonos Controller app will start looking for upgrades.
Note: The outcome will be displayed on the screen. You will be given the option to install updates if they are available.
To begin the installation process – select Let’s Do This. Your Sonos system is already up to date if no updates are available.
Check for Updates from the Sonos menu (Mac) or the Manage menu (PC) on the Sonos controller.
- The Sonos menu is located in the toolbar in the upper left corner of the screen on a Mac.
- The Manage option may be found in the top left corner of the Sonos application on a PC.
Note: If the Update Still Doesn’t Work, please contact the product’s manufacturer for additional help.
Method #5 Reinstall The Sonos Controller App
If you’re still having problems with your Sonos not working after update, even if you’re on the correct network, you should reinstall the app in case it crashes.
Remove the Sonos Controller App from your device.
- Remove the iOS App
- Remove the Android App
Re-download and install the Sonos Controller App.
- Install the iOS App again.
- Install the Android App once again.
You should try updating the app again once you’ve got it working, however you may need to re-add your speakers.
Method #6 Contact Sonos Support
After trying all of the above methods on how to get your Sonos speaker up and working after an update has caused it to stop; the next step will be to contact the support team.
There may be an issue with your Sonos speaker itself, and the dedicated support staff can run over other troubleshooting steps perhaps, and then work out what needs to happen next in order to resolve the issue.
Read Next: Why Does My Sonos Keep Cutting Out?
The Sonos speaker is, without a doubt, quite popular with the general public.
Because Sonos produces high-quality audio sound goods, there are a lot of people who use it.
However, although providing the best sound services, it occasionally suffers from frequent issues that cause the sound system to malfunction, resulting in your Sonos not operating after an update.
As a result, in this article on why Sonos not working after update, I’ve compiled the most prevalent problem and attempted to provide you with the most practical method to resolve it, such as restarting the router, performing a reset on the speaker and making the IP address reserved.
I hope you’ve found this article helpful regarding your Sonos stopped working after update and you’ve also discovered the solution to your prospective Sonos issue.
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