Having the Sonos Beam not playing TV sound problem and you’re looking for a solution?
You’re at the right place! By the end of this guide, you will know what has impacted your Sonos Beam and what you can do to solve the problem.
You will also get familiar with the user’s opinions regarding the issue and what they did to solve the same problem.
To fix Sonos Beam not playing TV sound, hard reset the device along with your TV. Check the cable connection between your Sonos and TV, increase the volume and unmute the TV. Finally, test with an alternative input and reset your Sonos Beam.
Let’s learn what are the potential causes of your Sonos Beam problem and then move on to solving the problem.
If your Sonos Beam isn’t playing to your TV and doesn’t work as an audio output on the TV, the problem is most likely to be with the cable connection.
However, there could be other causes for this issue, such as problems with the audio settings, the physical state of the Sonos Beam, and the software.
Here we will review all of these problems, summarized in a list:
1. Faulty Cable
Regardless of whether you’re using an HDMI, HDMI ARC, or optical cable unit to connect your Sonos Beam, it could have gone faulty.
2. Problematic Port
An issue with the given port on your Sonos Beam or television might be interfering with the connection.
3. Low Volume/Muted
When having your Sonos Beam connected to the TV, you will be able to control the volume, both from your TV remote and the Sonos mobile app.
4. Audio Settings Problem
A blunder with the settings configuration of your Sonos Beam device could be the problem.
5. Third-Party Devices
Any connected third-party devices, such as cables boxes, consoles, and other receivers might be causing the problem in the situation.
Those were the problems that could be occurring with your setup. Keep reading to learn how to fix the issue with your Sonos Beam audio device.
Before we move on with the troubleshooting guide, you should attempt to reboot your Sonos Beam.
If there’s a temporal bug or glitch causing the connection between your speaker and TV to drop, a reboot should be able to fix the problem.
Here’s how to fix your Sonos Beam device in easy steps.
It is possible that your Sonos Beam is already connected to the TV, but you haven’t increased the volume and can’t hear the audio.
In that regard, what you should do in this solution is increase the volume of both your TV and Sonos to test.
Increase your TV’s volume by pointing the remote towards the TVs and pressing the volume + button.
Hit it about 10-15 times to ensure that you’ve increased the volume enough to hear it.
Since Sonos Beam doesn’t have volume buttons, you will have to increase the volume through the mobile application.
Open the app, go to the digital remote and while aiming your phone, hit the volume + button about 10 times.
Note: If you’re hesitating about the media you’re playing on your TV, attempt with a few different contents through, since there could be a fault with the media’s track.
The first thing you should attempt is to perform a power cycle both on your Sonos and television unit.
The power cycle will help you fix the issue by discharging both of the devices, therefore solving any bugs or glitches once the devices get reconnected.
Let’s begin with power cycling your Sonos device.
- Hold the power button of your Sonos Beam for 5 seconds to shut the device down.
- Unplug the power adapter of your Sonos Beam.
- Standby for 5 minutes.
- Reattach the cable and test.
- Shut down your TV using the power button on the remote.
- Unplug the TV’s power adapter.
- Wait for another 5 minutes.
- Reconnect your TV’s cable and test.
Tip: Don’t forget to test the audio of your Sonos Beam after each of the power cycles to determine if the issue has been solved.
The cable that connects your Sonos Beam to the TV could have gone faulty.
In such a case, what you should do is attempt to fix the problem by connecting the unit and if it doesn’t work, replace it.
Here’s how to reconnect the cable that connects your Sonos Beam and TV:
- Disconnect the first end of the connection cable, from the back of your Sonos.
- Unplug the other end of the cable and put it away.
- Wait for 5 minutes before reattaching the cable.
- Play any audio on your TV while connecting the cable to measure.
If it doesn’t work after the cable reconnection, you should replace the entire cable unit.
Note: It’s suggested to use HDMI ARC to connect your Sonos Beam and TV.
The optical connection is also possible, but it is far more reliable using an HDMI ARC, rather than an optical unit.
If possible, you should attempt plugging the cable that connects your Sonos and TV to an alternative port.
If you’re using HDMI for instance, there are 2 or 3 available HDMI inputs on the back of your TV that you can use instead of the current one.
If no available ports are found, you can test the other optical or HDMI input that is available with an alternative cable. Change the port, test, and determine if the issue is coming from the ports.
Note: Make sure that you’re attaching the cable securely before testing out the volume of your Sonos Beam.
If nothing worked so far, you should perform a reset on your Sonos Beam.
That will help both with hardware and software problems, including bugs and glitches that are preventing the connection between your devices.
Here’s how to reset your Sonos Beam in easy steps:
- Unplug the device from the source.
- Hold the Play/Pause button on your device.
- As you keep holding, plug the speaker back in.
- Wait for the green flashes and release the button.
Note: Once the reset is complete, you will have to re-add your Sonos speaker to the mobile app, since it will be reset.
Read Next: Why is Sonos Unable to Play Radio Station?
Thus, to fix a Sonos Beam that won’t play audio through the TV, power cycle both your speaker and the TV. Increase the volume from Sonos and the TV, play different media, and test with different connection cables. Lastly, change the inputs and perform a reset on the speaker.
Now that you know why Sonos Beam not playing TV sound, we hope you were able to resolve the problem without giving it much thought. You can always
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