insignia smart tv remote not working

If you’re wondering why the insignia smart TV remote not working, we can guarantee you that you’ve come to the right place.

Here we will list some of the most efficient methods for you to try on your Insignia TV remote in order to get it going again.

We will also provide you with helpful tips and recommendations throughout the post so make sure to keep reading until the end.

Many Insignia smart TV users report that remote not working is a common issue that occurs pretty occasionally.

There are plenty of troubleshooting methods that involve removing the batteries, changing them, and power resetting your remote.

Further down we will explain how to properly apply the troubleshooting methods and hopefully get your remote working again.

Why is Insignia Smart TV Remote Not Working?

Remote malfunction is a common issue that many Insignia Smart TV users are struggling with and there are plenty of effective troubleshooting methods that could resolve your problem in situations like these.

We will share information that is recommended from other users with the same issue as yours and is proven to work every time.

Your remote could be suffering from several factors including old batteries and a bad signal reaching your TV’s sensor.

You can start by ensuring that there are no objects located in the front or near your Insignia Smart TV’s sensor. Additionally, you can wipe both sensors to make sure that there is no dust.

Keep in mind that if you had applied all of the troubleshooting methods listed in this article and your issue still persists, you might want to consider grabbing a new Insignia remote for your smart TV or using a universal for which you will learn more about further in this article.

Best Ways to Fix Insignia TV Remote Not Working

fix insignia smart tv remote not working

Here are the most effective methods to apply when your insignia TV Remote isn’t working and how to properly initialize them.

Method #1 Change the Remote’s Batteries

An underlying method to try would be to change your Insignia remote’s batteries. It is well known that old batteries can interfere with the signal that reaches your TV and even makes it so weak that the TV doesn’t recognize it at all.

Although it sounds like a simple solution that is not proven to work every time, it still strongly recommended by both the manufacturers and most of the Insignia TV community.

Note: If you had changed the batteries and the issue doesn’t go away, it is still healthy to regularly switch them with fresh ones as this will renew the remote’s life.

Method #2 Power Cycle the Remote

Once you have ensured that the batteries are not warned out, proceed with power cycling your remote.

Here is how to do it step-by-step:

  • Take the batteries out from the compartment under the remote
  • Press and hold the Power Button for about 30 to 35 seconds
  • Next, press each and every button several times. Start from the power button
  • Once done, insert the batteries back into the remote
  • Test if the remote is working


Ensure to press each button, because only one button could be affecting the whole remote functionality.

Method #3 Try with A Third-Party Remote

There’s a slight possibility that the issue is with your remote’s button. A recommended troubleshooting method in such a situation is to try interacting with your Insignia Smart TV using a universal Insignia remote.

If using the third-party remote resolves the issue, you might want to proceed with our troubleshooting method to resolve the issue where the Insignia TV remote isn’t working.

Follow the briefly described steps below to properly set up your universal Insignia TV remote:

  1. Turn on your Insignia TV.
  1. Turn on the Insignia universal remote you want to interact with.
  1. Afterward, tap on your Insignia TV button for 3 seconds. A LED light will indicate that the device is ready to be programmed.
  1. Point the remote to your TV and keep clicking on the channel switches.
  1. The Remote will keep showing on/off signals. Press up/down in order to turn off the device.
  1. Click the Insignia TV button in order to save the code. The LED light will blink twice as a notification that the stored code is confirmed.

After performing these simple steps on your Insignia universal remote, you should be able to use this new remote from now on the same as the original Insignia remote your TV has been shipped with.

Method #4 Contact Manufacturer

If you had bought your Insignia TV recently, it is well-known that their warranties not only cover the main product but the components that come with it.

You could always deliver your Insignia TV remote to your manufacturer and demand a repair, as if your warranty is still intact they might get your remote working again.

If none of these methods was able to resolve your Insignia TV remote, below we will troubleshoot the sensors by performing a few technical approaches.

How to Fix Insignia TV Remote Sensor Not Working?

insignia tv remote sensor not working

If your Insignia TV remote isn’t working well, don’t jump to conclusions just yet.

Simple dirt on your sensor could cause a bad signal or even stop it from working at all, so keep reading as we share the most effective ways to take action in such cases.

Method #1 Power Cycle Your Insignia TV

A smart way to intercept the issue is to power cycle the entire TV.

This simple method will allow your Insignia TV’s software to run freshly on boot up and will resolve any power malfunctions and outages that could be interrupting the remote’s signal from reaching your TV.

In order to perform a clean power cycle on your Insignia TV, follow the steps below:

  • Unplug your TV’s power cable from the outlet
  • Then proceed by holding the power button for around a minute
  • Release the power button and plug your TV’s power cable back to the outlet


Follow our steps strictly in order to avoid unwanted power outages and surges that could eventually damage your TV.

If your Insignia TV was previously plugged into a power strip, after performing the power reset try plugging it directly to the outlet, as there is a slight chance that this issue could be caused by malfunctioning the power strip.

Try starting your Insignia TV again and see if the issue has been resolved. If the issue persists, you could try applying some of our next methods.

Method #2 Clean Your Insignia TV Sensor

Letting your TV sensor get dirty over time can significantly interfere with the signal from your remote.

It is recommended to keep your TV tidy and always gather any dirt gathered around your Insignia TV sensor as this will keep the signal sent from your remote fresh.

Keep in mind that it is usually recommended to clean your TV every 1 to 2 weeks to avoid any unwanted situations, such as the insignia TV remote sensor not working issue.

If the problem is still there after a good cleanup on your Insignia TV’s sensor, feel free to proceed with our next method.

Method #3 Clear Line of Sight

Many users report that any objects located in front of the sensor of your Insignia TV might interrupt the signal sent from your remote.

Make sure that the path from the remote to your Insignia TV is free from any obstacles that might cause unwanted remote malfunctioning.

TV’s often located on top wardrobes, fridges, and other large objects that raise them high up could also block the signal slightly.

If your Insignia TV is located near your ceiling, try bringing it down on the floor, and see if the insignia smart TV remote isn’t working issue still persists.

If you have made it so far and nothing has managed to help you, we are sad to inform you that you might be dealing with a hardware issue, which is hard to address at home.

If you, however, feel like it, you can disassemble the remote and try locating the issue, if not, buying a new remote is always an option that you cannot go wrong with.

Bottom Line

We hope that now you could easily deal with the frustrating issue of the Insignia smart TV remote not working and be well acknowledged when it comes down to troubleshooting this simple problem.

This common issue occasionally frustrates the Insignia smart TV community and sure has plenty of ways to be properly dealt with.

Read Next: Learn how to Reset Insignia Fire TV remote correctly.

Nicole B