insignia tv wifi not working

Whenever the Insignia TV WiFi not working, there are plenty of things you should attempt to fix the problem!

The internet that reaches your Insignia TV is generated by your network router and must have a clear path reaching the TV for the connection to be reliable.

An issue with the connection along the way will surely harm the signal and prevent your TV from connecting.

To fix when Insignia TV’s WiFi isn’t working, hard reset the TV and re-enable the WiFi feature. Reboot your network router and reconnect all of the cables.  Next, connect your TV to an alternative WiFi network and perform a factory reset.

Why Is Insignia TV WiFi Not Working?

Generally, users experience similar WiFi issues both with their Roku insignia TV and the Fire Insignia TV.

Both of the brands that cooperated with Insignia have designed their TV in a similar way, but there are still some specifics that you should be aware of.

Here’s universally why the WiFi isn’t working on any Insignia TV:

1. Interference

Especially when getting your TV paired with a 5GHz network, there could be significant interference somewhere along the way.

2. Network Device Problem

Your router may be running into some issues with spreading the internet connection, thus, killing the WiFi reaching the Insignia TV.

3. TV Software Problem

A bug with the software of the Insignia TV will surely result in issues with the WiFi.

4. Incorrect Credentials

Each WiFi network has its own credentials for getting your Insignia TV connected. Writing them incorrectly will result in a problem.

5. No Internet Reaching Router

Lastly, if no internet is reaching your router, neither your Insignia nor any of your other devices will have WiFi at all.

Now that we’ve gotten that out of the way, let’s learn what are the best fixes you should attempt against the problem.

How To Fix When Insignia Fire TV WiFi Not Working?

fix insignia tv wifi not working

Let’s begin with troubleshooting the WiFi problem on Insignia Fire TV.

We want to mention that regardless of whether you have Roku or Fire Insignia TV, either of the following solutions will help you fix the WiFi issue.

Here’s how to solve the WiFi problem on your Insignia Fire TV in easy steps:

Solution #1 Reboot Insignia Fire TV

insignia tv reboot

You should first attempt to reboot your Insignia Fire TV and then reconnect with the WiFi as it follows.

Chances are that a temporal bug has impacted your television, preventing it from connecting to the WiFi and receiving sufficient internet connection.

Here’s how to reboot your Insignia Fire TV in a more advanced way:

  1. Grab the remote control for the Insignia Fire TV.
  2. Point it towards the TV and press the power button.
  3. Wait for the device to shut down.
  4. Unplug the TV’s power adapter.
  5. Standby for 5 minutes.
  6. Re-attach the adapter of the Insignia TV.
  7. Test.
Note: Wait for the full 5 minutes or this type of reboot won’t be of any assistance.

Solution #2 Write Correct Credentials

If the WiFi isn’t working and you’re unable to connect your TV in the first place, you must check the credentials you’re writing down.

Mistyping a single letter or number will result in the TV is unable to connect. This also stands for uppercases and lower cases that can also cause this problem.

In that solution, we will require to insert the correct WiFi credentials of the connection.

Where To Find WiFi Password?

If you hadn’t changed the password of your WiFi from the point where the router has been installed, you should find the default value of the password.

This password is located at the bottom of your router and from there, you have to learn how to exactly type it.

Note: If you’ve changed the password but forgotten it, check your router’s settings to change the password or call your ISP.

Solution #3 Fix Internet Problems

fix internet problems

There could be a problem with your internet network in general.

If that’s the case, there are easy ways to solve internet problems that are impacting your Insignia TV’s ability to pair with the WiFi.

Here are some easy ways to troubleshoot internet problems with your router:

1. Power Cycle Router

Execute a power cycle on your router by unplugging it from the source for 5 minutes. Once the time has elapsed, reattach its power adapter and reconnect your Insignia TV.

2. Reconnect Router Cables

You should disconnect all of your router’s cables and then connect them back in after approximately 60 seconds. Make sure to also reconnect the internet cable.

3. Reduce Network Usage

Don’t use your network at its full capacity until the end of the guide to check if your Insignia TV is going to connect.

Note: Make sure to test your Insignia TV’s WiFi after applying each of these internet solutions.

How To Fix When Insignia Roku TV WiFi Not Working?

fix insignia roku tv wifi

If you have an Insignia Roku TV that cannot connect to the WiFi, we’ve also got you covered!

Note that the solutions we’ve listed above are also going to help with the Roku type of Insignia TV and you should also apply them if you’re starting our guide from this point.

Here’s how to fix when Insignia Roku TV cannot pair with WiFi:

Solution #1 Connect With Different WiFi

The WiFi thread of your network that you’re attempting to connect the Insignia Roku TV to maybe having troubles.

If that’s the case, you should test out the connection with an alternative thread of the same network.

To connect with an alternative thread of your network’s WiFi, go to the internet settings, in the very same menu that you were attempting to connect to by now.

This time, however, you will want to press on an alternative WiFi of your network.

Note: If you only have one WiFi, enable the hotspot from your phone and check if the Insignia TV will connect to the WiFi.

Solution #2 Hard Reset Insignia Roku TV

hard reset insignia roku tv

A great way to discharge your TV and power cycle completely is the hard reset process.

This will also work with Insignia Fire televisions, so make sure to attempt this solution regardless of the Insignia brand you have.

Here’s how to hard reset your Insignia television in easy instructions:

  1. Press the power button on the remote control for the Insignia TV.
  2. Unplug the power adapter.
  3. Wait for 30 seconds.
  4. Press the power button 5 times.
  5. Reattach the power cable of the TV.
  6. Test.
Note: Make sure to wait for a bit before holding the power button.

Solution #3 Reset Insignia TV

reset insignia tv

Finally, you should execute a factory reset on the Insignia TV to solve this problem.

Any software problems should be solved after the reset and you will be able to pair your TV with the WiFi!

Here’s how to factory reset Insignia TV in easy steps:

  1. Unplug the TV from the power source.
  2. Press and hold the power button for 60 seconds.
  3. Start the TV and wait for the reset menu to appear.
  4. Once shown, use your remote and select “Wipe Data/Factory Reset”, from the options in the menu.
  5. Tap on “Yes” for the system to acknowledge the confirmation of the reset.
  6. Wait for the reset and then tap on “Reboot System” from the available options in the menu.
Note: Make sure not to disconnect your TV while the reset is ongoing.

Thus, to fix Insignia Roku and Fire TV when not connecting to WiFi, power cycle the TV and perform a hard reset using the power button. Fix any WiFi and network issues and only then, execute a factory reset on the system.

Read Next: Why Insignia TV Keeps Turning Off? Easy Fix!

Bottom Line:

Now that you know why Insignia TV WiFi not working and how you can solve the problem, we hope that this guide was of your assistance.

If you’re looking for any further instructions regarding problems with your smart-home products, make sure to check out our blog!

Nicole B