Hulu keeps crashing on Firestick and you’re wondering why? Stay with us to learn more!
Like other streaming apps in the industry, Hulu also uses an interactable interface in order to work on your Firestick. In that regard, your Firestick must meet a couple of requirements…
When Hulu is crashing randomly on Firestick, check if there are problems with the power of your streaming stick.
After that, ensure that Hulu is running the latest software version and that everything with the files of the application is in order.
Let’s dig deeper!
Top Reasons Why Does Hulu Crashes On Firestick?
Typically, Hulu problems on Firestick could be caused by the following factors:
- An internet outage with your Firestick
- Outdated version of the Hulu app
- Too much app (corrupted) cache/data
- You have “ADB Debugging” enabled
- There’s a Hulu outage currently
Presuming that you’ve just discovered that Hulu keeps crashing, the very first step is to test a different application on your Firestick.
Though Hulu outages are not that often, they do happen and could last up to several hours so justify this before proceeding further.
Tip: Navigate to the Hulu Help tab of the support page, to check for ongoing outages!
10 Ways To Fix When Hulu On Firestick Keeps Crashing?
Let’s review the best 10 methods to address Hulu app problems on your Firestick!
Reboot your Firestick
The typical first step should always be to reboot (power cycle) your Firestick in order to check whether this will prevent Hulu from crashing.
It’s mandatory to also unplug the Firestick from the power, which will refresh not only Hulu but all other apps and services.
Here’s how to reboot (and power cycle) your Firestick:
- Use the remote of your Firestick.
- Shut down the streaming stick.
- Unplug the Firestick from the TV.
- Wait for at least 1-2 minutes.
- Reconnect the Firestick to power.
The goal of this method is to discharge and cool down your device so the longer you keep your Firestick unplugged the better!
Update Hulu’s App Version
To procure peak compatibility between Hulu and your Firestick, the app must be running the latest available software version.
There hasn’t been any history of compatibility problems between Hulu and Firestick, so you should be fine with just updating the platform for now.
Here’s how to update apps on Firestick:
- On your home screen, click “Settings”.
- Go to “Applications”.
- Click on “Appstore”.
- Enable “Automatic Updates”.
Info: Currently, there is no way to update individual applications on your Firestick, since the software does not allow this, hence the “Automatic Updates” feature is the only way.
Clear the Cache/Data of Hulu
App cache (data) are excess files that generate on the side as you use a particular application on your Firestick.
With time, these files could overwhelm the storage of your Firestick and cause a dramatic drop in the performance of the device, as well as other app-related blunders.
- Clearing the cache of Hulu will sign you out from your account!
Clearing the cache/data of Hulu on your Firestick is done in the following way:
- Open Settings on your Firestick.
- Open “Applications”.
- Press “Manage Installed Apps”.
- Scroll down and select “Hulu”.
- Choose “Clear Cache” and then “Clear Data”.
Tip: To further boost the performance of your Firestick, clear the cache for all installed apps!
Disable “ADB Debugging”
The ADB Debugging (Android Debug Bridge) is a Firestick feature used for installing testing and debugging your apps.
Since the feature is still under development, it could cause different anomalies with your Firestick’s applications, when enabled.
Turn off the ADB Debugging option with the following steps:
- Open Settings.
- Head to “My Fire TV”.
- Press “Developer Options”.
- Select “ADB Debugging”.
- Set the feature to “OFF”.
As you’ve probably noticed, the feature is under the “Developer Options” tab. This means it’s not recommended for inexperienced users to work and utilize these settings.
Check the Internet Connection
Due to Hulu and Hulu Live being standalone applications for Firestick, they could have their own set of problems.
Thus, when Hulu Live keeps crashing, the reason is most likely related to an internet insufficiency or any sort of outage.
Use your Fire TV remote to check the connection of your stick:
- Get into Settings.
- Press “Network”.
- Wait for the WiFi scanner.
- Press on your home network.
- Type the WiFi password.
- Press “Connect”.
Info: If your Firestick was already paired, the status of your home WiFi within the “Network” tab will remain at “Connected”.
Turn Off Unused Firestick Services
A standard method for reducing the load of your Firestick is to turn off unused services, which will prevent throttling, hence applications crashing.
By default, your Firestick would come with plenty of streaming, live and on-demand services enabled, which you can tweak in your favor!
- The more resources your Firestick uses, the more likely are apps to crash!
Here’s how to disable services on Firestick:
- Using your Firestick remote, head to Settings.
- Select the “Applications” tab from the list.
- Choose “Manage Installed Apps”.
- Note the services you wish to disable.
- Highlight any app that is not often used.
- Tap on “Options” and choose “Force Stop”.
- Repeat the steps for all unnecessary services.
Note: After being disabled, the services still remain installed on your Firestick but turn inactive!
Refresh Firestick Network Settings
Your Firestick device supports a number of network features that allow the device to connect to the internet via Wi-Fi or Ethernet.
When incorrectly configured, your Firestick starts to face internet outages on a random basis.
Let’s learn more about the network settings on your Firestick:
- Open the Settings on your Firestick.
- Head into the “Network” options.
- Choose the WiFi you’re currently connected to.
- Press “Forget Network” and confirm.
- Reconnect with your home WiFi network.
Info: By forgetting and then re-adding your network from the Firestick, you’ll refresh all of the settings we’ve listed above.
Free Up Firestick Storage
Another reason why Hulu keeps crashing on Firestick is insufficient storage space, which ultimately leads to performance issues. The most-efficient way to free up storage on your Firestick is to delete installed applications.
The more applications you download on the Firestick, the more storage will be claimed, hence the performance of the device will drop.
For quick responsiveness, the storage of your Firestick must be at least 30% empty, whilst the other 70% is taken by apps and other data.
To uninstall apps on your Firestick, navigate to Settings > Apps > Manage Installed Apps!
Reinstall the Hulu Application
Assuming that you haven’t deleted the Hulu app during the previous solution, now is the time to do the clean reinstallation.
This will disconnect you from the Hulu servers for the time the app is not on your Firestick, but will surely help with operational issues with the platform.
Here’s how to reinstall Hulu on a Firestick device:
- Navigate to Settings on your Firestick.
- Head to the “Applications” tab.
- Select “Manage Installed Apps”.
- Locate “Hulu”, and choose “Uninstall”.
- Download Hulu from the Amazon store.
Notice: All configurations and settings you’ve changed within Hulu, will be erased.
Factory Reset your Firestick
The initial settings reset will reinstall the operating system on your Firestick cleanly, and you will need to re-download all installed apps.
While this is the downside, your Firestick would be refreshed and applications such as Hulu wouldn’t be crashing at random!
Follow these steps to flush your Firestick to the initial settings:
- On your remote, press Play/Pause for several seconds.
- On the reset menu that appeared, highlight “Reset”.
- Press the “Select” button on the remote to start the reset.
- Follow the on-screen instructions to finish the process.
Info: The reset could last up to 15 minutes, based on the device's performance!
Still, Need Help?
In case the Hulu application keeps crashing on your Firestick, perhaps you could use some professional help.
The best next step would be to contact Amazon Customer Support or reach out to Hulu Support Center for more information and assistance in regard to your issue.
Here we’ve learned that Hulu keeps crashing on Firestick because of an internet-related issue, outdated Hulu firmware, or general issues with the streaming stick.
We now know that the solution involves tweaking the Firestick features and refreshing the entire setup!
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