Wondering why does Hulu keep restarting my show? Stay with us throughout this guide to learn the most-frequent causes and their respective solutions.
Let’s unwrap more!
The reason why Hulu keeps restarting a given TV show is due to issues with the “host” device or the Hulu application or online platform.
It’s mandatory to inspect and verify the workability of the network and WiFi and cleanly reinstall the Hulu application!
Let’s next unwrap some of the most frequent reasons why Hulu keeps restarting!
Why Does Hulu Keep Restarting My Show Randomly?
Hulu will only restart a TV show when something external such as the remote is interfering or something with the stream is bugged.
Reasons Why Hulu is Restarting Shows:
- Overfilled Hulu app/browser cache
- Issues with the internet connection
- Corrupted Hulu platform data
- Outdated streaming device version
- Temporal outages with Hulu servers
- Problems with the streamed media
- The Hulu app is behind on versions
The very first step to undertake is to test different types of TV shows and movies on Hulu.
This will help you identify whether the problem is related to only a number of shows or everything on Hulu. The outcome would suggest the best approach from the troubleshooting guide below!
9 Ways To Fix When Hulu Restarts Episodes/Show!
Tip: Stay invested until the end of the guide and follow the steps in order!
1. Restart the Streaming App & Device!
The very first and most important step when Hulu keeps restarting the TV shows is to restart both the application and the streaming device.
This method will refresh the streaming services and hopefully, the show won’t restart anymore.
- Simply exit the Hulu application and power cycle the streaming device!
Info: It’s recommended to take this method one step further by unplugging the streaming device from the power, which is proven to address application issues.
2. Clear the Hulu App Cache Data
Clearing Hulu’s app cache is a major factor in resolving issues with the platform.
The majority of users have been streaming Hulu on Android, Apple, and Smart TV devices, so let’s learn how to clear the cache on each one of them!
Clear Cache on Android:
- Open Device Settings.
- Select “Apps”.
- Locate the “Hulu” app.
- Select the platform.
- Choose “Clear Cache & Data”.
Clear Cache on iOS (Apple):
- Open the “Settings” app.
- Scroll down.
- Find the “Hulu” platform.
- Highlight the app.
- Select “Clear temp data on next start”.
Clear Cache on Smart TV:
- Launch the settings on your TV.
- Navigate to the “Storage” tab.
- Select “Applications”.
- Find and select the Hulu app.
- Tap on “Clear Data & Cache”.
Note: To maintain optimal device performance, clear the cache for all apps regularly!
3. Update the Hulu Application!
The outdated app version is what primarily causes Hulu to restart your shows and ongoing episodes randomly. T
o settle this problem, you must validate the firmware version of Hulu and update it to the next version of such a patch available.
- Your device needs an active internet connection in order to update apps
To update Hulu on most devices, follow these instructions:
- Launch the Content Store app on your device.
- Navigate to “Manage Installed Applications”.
- Scroll down the applications list.
- Tap on the “Hulu TV” app.
- Press “Firmware” > “Check for Updates”.
- Press the “Start Update” button.
Once the update has started, give your device a couple of minutes to download the patch and install it. Do not shut down the software while the Hulu update is still ongoing!
4. Resolve Connectivity Issues
Sometimes when Hulu restarts your show, and our internet or WiFi is not stable, we observe buffering.
When the connection is so bad that the show can’t continue Hulu will exit the streaming player and restart the show.
The best course of action would be to restart the network router and verify your WiFi access by connecting to another device.
In case your WiFi is just slow, attempt the following tips:
- Unpair unused devices from the WiFi
- Stop downloading and uploading
- Disable any activated VPN software
- Contact your internet service provider
Alert: It’s important to exclude your internet as a possibility before proceeding further!
5. Check for Hulu Server Outage!
In case the TV show or movie you’re watching on Hulu is faulty, hence the server is offline or corrupted, the content will restart.
Try to identify if the TV show or movie always restarts on the same frame, thus the same minute or second.
- Check the official Hulu Twitter Page for planned/unplanned outages!
Stream Something Else!
In addition, you should test streaming multiple different pieces of media, hence different TV shows and movies to check whether they would restart.
This way you will be able to identify if the issue with the random restarts is global or just down to a number of Hulu contents.
Note: Test with different TV shows and not different episodes from the same publisher!
6. Lower the Stream Resolution
Sometimes when our device used for Hulu streaming is not capable of fulfilling the workload, the streams might restart.
The only way to stream Hulu without interruption on old and weak devices is to lower the resolution and check whether this will help.
Follow the steps below to lower the Hulu streaming resolution in easy steps:
- Open the Hulu app on your device.
- Start any TV show or movie playback.
- Tap or click on the Gear Icon in the corner.
- Select “Quality” and select a lower resolution.
Info: On old and hardware-weak devices, we strongly suggest dropping from full HD (1080p) to HD (720p) or even further down at SD (480p).
7. Cleanly Reinstall the Hulu App!
One of the most-effective solutions is to perform a clean reinstallation of the Hulu app, which is one of the best approaches against random restarting.
It’s only important to know that when the Hulu app is uninstalled from your device, the saved login credentials will be erased.
Uninstall the Hulu app on Android:
- Go to Settings > Applications > “Hulu” > “Uninstall”
Uninstall Hulu app on iOS (Apple):
- Navigate to Settings > “Hulu” > “Remove App”
Uninstall Hulu app on a smart TV:
- Head to Settings > “Applications” > “Storage” > “Hulu” > “Uninstall/Delete”
Note: Later Hulu can be installed from official sources (Google Play / App Store) or from the dedicated TV store.
8. Test Hulu on a Different Device!
One of the final steps is to check whether Hulu will behave the same way when streaming from another “host” (device).
You can use any device as long as the Hulu app is supported in the app store and there is an available WiFi connection.
- The Hulu app is available for iOS and all Android platforms as well as some TVs
Hulu is most easily tested on a mobile device, such as your own phone or a tablet.
Download the application, hop into your profile, and start streaming right away to determine if Hulu is still going to restart your shows and/or episodes.
Note: Make sure Hulu is at the latest firmware version on the device it is being tested on!
9. Use Wired Connection (Workaround)
If all else failed, wiring up your device directly to the router should get this problem resolved.
It is necessary to check whether your device has an Ethernet port. A port is required for connecting with a network router via Ethernet cable for consistent and reliable internet.
Once you’re equipped with an Ethernet cable, follow these steps:
- Connect one end of the Ethernet cable to your device.
- Plug the other end of the cable into the network router.
- Tip: Use one of the 4 x yellow Ethernet router ports.
- Then go to Settings on your Hulu host device.
- Tap on “Set up internet connection” > “Wired”.
- Follow the rest of the instructions to complete the setup.
Info: If the setup did go through successfully, your device’s connection status should change from “WiFi” to “Ethernet” in the activity bar.
In case Hulu continues to restart TV shows at random, we strongly suggest contacting Hulu Customer Support for some fresh ideas.
Don’t forget to share what you’ve tried here to save as much time as possible, so good luck!
Now that we’ve learned “Why does Hulu keep restarting my show? we’ve also concluded that to fix this problem, you must reboot the device and check the internet.
In addition, clear the app cache of Hulu, update the Hulu and device or perform a clean installation.
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