sony bravia factory reset not working

Is your Sony Bravia factory reset not working? I know it can be pretty worrying since this option is quite necessary for your television.

The option fixes many problems on your TV, and on most occasions, it becomes amongst the first option.

Kindly read below and understand the troubleshooting methods we have provided for you to fix the issue.

If the Sony Bravia factory reset fails to work, it could be due to an incorrect procedure to conduct the resetting. If the process is correct, the TVs software could have crushed, or the buttons have an issue. Kindly consider an electrician to correct these issues for you.

Reasons for Sony Bravia Factory Reset Not Working

Are you trying to factory reset a Sony Bravia TV, but it is not responding?

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You may need to check out any of these issues.

  • The factory resetting process is incorrect
  • Your device has a software crash
  • Configuration details are incorrect
  • The TV buttons are faulty

Note: Factory resetting erases all data on your TV, including Wi-Fi settings, etc.

So, your TV will be like a newly purchased one. You may know that the resetting has failed when none of your settings erase.

So, you can troubleshoot the issue using the methods below. Let us go about each one by one.

How To Fix Sony Bravia TV Factory Reset Does Not Work Issue

fix sony bravia factory reset not working

You can fix the Sony Bravia factory resetting not working problem using these methods.

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If one method fails, feel free to try the rest of the techniques until you resolve the issue.

Solution 1. Factory Reset In The Right Way

Could it be that you tried to factory reset your device and the process failed? It could be that you undertook the process in the wrong way.

Probably you skipped a step; hence you could not complete it. So, here is how you can perform a factory reset on Sony Bravia in the right way.

  1. On your provided remote, click the Home button.
  2. Scroll down using the arrow on your remote and select Settings.
  3. Click on Storage & reset, then press the enter button.
  4. Tap on restore factory settings.     
  5. Click on Erase all data, then confirm your option.
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That is the factory resetting procedure. If you did it this way, but it still failed, kindly read on to understand how you can handle the issue.

Solution 2. Check For Software Crash

A software crash is one of the major causes for your Sony Bravia TV factory reset not working.

All Sony TVs have a software integration that enables them to work properly. For the firmware to work, you must update it regularly.

The problem comes in when you download the latest firmware. It causes many issues, and one of them is the factory reset not working.

There are no specific steps you can use to troubleshoot this issue. The only way to go past it is to contact Sony support for help.

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Solution 3. Forced Factory Reset

It is possible that your TV’s software is intact and has not crashed. So, what else can you do before contacting Sony customer support?

You can opt for a forced factory reset.

But before you think of this method, you may need to consider some things. First, your Sony Bravia must have Marshmallow software for androids or higher.

The other thing to note is that you may need to locate some buttons on your own. However, it would be best to have your TV user manual to guide you through the process.

Here is how you can do a forced factory reset for your device:

Step #1: Unplug the TV

Remove your TV’s AC power adapter from the electrical switch or power source.

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Step #2: Press and Hold the Power Button

Press the TV power button and hold it for around five seconds. Plugin the TV’s power cord as you still hold the power button.

Do not release the button until the LED light appears; It should be white. You may need to wait for around 10 or 30 seconds before the LED turns white. Just be patient.

Step #3: Release the Button

You will only need to release the button if the white LED appears. If not, you must start the process again. Proceed to the next step if the LED is white.

Step #4: Wait!                     

The TV may take a few minutes to completely factory reset. After this, the TV may reboot or restart two times.

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After rebooting, the TV will turn on automatically; if it does not, press the power button to turn it on.

Step #5: Set up the TV

Once your TV switches on and you see the welcoming screen, you can begin setting it up.

If it fails to power on, you will need to reboot the TV. Unplug the TV’s power cord. The welcoming screen will then appear.

Solution 4. Factory Reset the TV Without Remote

If factory reset refuses on your Sony Bravia TV, you can also try to perform the process without a TV remote.

These instructions can help you.

  1. Switch off the TV directly via the power cord.
  2. Press and hold the volume down and the power button simultaneously.
  3. Continue pressing and holding the buttons, then plug in the power cord.
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The Sony logo will show on the screen. So, your TV is reset.

Solution 5. Check the Buttons

Have you tried the above methods, but your Sony Bravia TV factory reset is still not working?

Your buttons might have a problem, hence causing the issue. Using your buttons aggressively could have spoiled them.

To sort out this issue, you will need to change the Sonny Bravia TV buttons. A technician can do it for you then you can factory reset the TV normally.

Solution 6. Check the Configuration Details

Your Sony Bravia TV contains a software system that ensures there is data configuration. These configuration details may fail to work appropriately, causing factory reset restrictions.

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To troubleshoot this issue, you may need to reboot the TV. If rebooting does not solve the case, you may call Sony, and they can reprogram your TV for you.

They may need to have your TV model number so that they can reprogram from the backend.

Sony Bravia Factory Reset Still Not Working…

If your Sony Bravia TV factory reset fails to work after trying the above troubleshooting methods, the TV has a problem.

The issue might be with its hardware system. To fix it, the Sony department should help you out.

If your device has a valid warranty, kindly go ahead and let the company replace it or deal with the cause.

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Troubleshooting Sony Bravia factory reset not working issue will need a repair of its crashed software. Also, check with an electrician that the buttons are in good condition. You can also conduct forced factory resetting.

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For your Sony Bravia factory reset not working issue, you can always use the above troubleshooting methods.

Any of them should solve the problem and allow you to factory reset your device anytime you feel it is not operating correctly.