samsung tv screen goes black randomly

Samsung TV screen goes black randomly? Well, this is a common issue, so keep reading!

Also called the “black screen of death” on any TV is the primary indication of an underlying hardware or software problem with the TV.

To approach the issue accurately, we must understand the root causes of the problem and then review the best counteracting solutions.

The Samsung TV display may constantly go black due to an incorrectly selected input source. Other potential causes include problems with the Samsung TV remote control, and connected third-party devices.

Keep reading to uncover the details!

Why Does Samsung TV Screen Goes Black Randomly Then Comes Back On?

why does tv screen goes black and comes back

Any screen-related issues with the Samsung TV are most often caused by hardware/software issues or are potentially influenced by a malfunctioning third-party device.

To understand the reason behind the black screen problem on the Samsung TV, let’s familiarize ourselves with the causes:

  • A fault with an HDMI Source input device.
  • A power income or power equipment issues.
  • The firmware version of the TV is outdated.
  • Improperly selected Samsung TV video input.
  • A source fault with a third-party video device.
  • Malfunating Samsung TV HW components.
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Is the Samsung TV Display Flickering?

is the samsung tv display flickering

If the screen of the Samsung TV is flickering and doesn’t stay pitch black for too long, the prime suspect is a malfunctioning TV display.

If you haven’t launched any streaming platforms or other applications and the TV is flickering on the home screen, it could be a hardware issue.

The fragments during the flickering of the screen are most often horizontal lines, dimming up/down of the display, color fading or geometric distortion.

If the Samsung TV has any of the following symptoms, it’s best to get in touch with Samsung directly and discuss a solution.

What to Do If Your Samsung TV Screen Goes Black 7 Steps!

Attempt the following troubleshooting steps to address the Samsung TV display problem!

1. *Soft Reset* the Samsung TV

soft reset the samsung tv

The soft reset is a type of reset that does not erase any content or data on the Samsung TV but refreshes the electricity in the hardware.

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It is only possible to conduct a soft reset on electrical devices that come with an in-built power button on the back so no remote is needed.

On most Samsung TVs, you can locate the power button on the middle underside of the TV. If the button isn’t there, thoroughly inspect the back panel and locate a button with a power icon.

How to “Soft Reset” Samsung TV?

Press and hold the “Power” button on the back of the TV for 15-20 seconds.

Stop holding the button if there’s an output from the TV or the display of the Samsung TV changes the patterns.

Note: The Samsung TV must remain connected to the power during the soft reset!
how to soft reset samsung tv

2. Discharge the TV From the Power

As clarified, the prime suspect for the black screen of death on the Samsung TV is power insufficiency.

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Whether the externally connected cables or hardware equipment of the TV has gone faulty, discharging the TV from power should fix any underlying electrical problems.

Follow these steps to discharge the Samsung TV from power properly:

  1. Press the power button on the Samsung remote control.
  2. Check if the LED light of the TV will change in pattern.
  3. Unplug the power adapter of the TV from the outlet.
  4. Wait for 60 seconds while the Samsung TV is unplugged.
  5. Re-attach the power cable of the television back into power.
discharge the tv from the power

How to Identify Samsung TV Power Issues?

An onset of symptoms with the Samsung TV may uncover an issue with the power income of the device.

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To identify if there’s a power leakage or insufficiency in the setup of the TV, inspect the following pieces of equipment and power supply lines:

  • Verify that the electrical outlet of the TV is functional.
  • Inspect the power adapter and attempt to spot any issues.
  • Check if the power cable is securely connected on both ends.
  • Examine the power outlet connector on the back of the TV.
Tip: To test an electrical outlet for fluctuations, plug in a lamp!

3. Press a *Quick Access* Remote Button!

press a quick access remote button

Plenty of Samsung TV remote controls are now designed with in-built platform quick access buttons.

Thus, your remote may have Netflix, Hulu, Amazon Prime, or other quick buttons that will redirect you directly to the selected platform.

  • Press any of the Quick Access buttons on the Samsung TV remote!
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Then observe whether the TV will launch the corresponding streaming app. Also, make sure the remote control is directly pointed towards the TV and there are no obstructions for the IR signal.

If the Samsung TV remote control does not have any platform buttons, press the “HOMEbutton and check if the TV will take you back to the home page.

Tip: Press every quick access button starting with “STREAM” on the remote control.

4. Attempt to Switch the TV Input Source

attempt to switch the tv input source

You may have accidentally selected an empty input on the Samsung TV, leading to the occurrence of a black screen.

To determine if the TV’s fault is elsewhere, use the remote control and attempt to switch the selected HDMI source through the settings.

  • Press the Sourceremote button and cycle through the inputs!
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If you’re able to see the options menu, well, good news, the Samsung TV display is working. In contrast, if nothing happens when pressed, then by any means the TV screen is not working.

Why Samsung TV Won’t Show Source Menu?

If pressing the source button on the remote control didn’t do anything, replace the remote’s batteries and try again.

If the TV remains on an incorrect input source and cannot identify the IR signals sent by the remote, the likelihood of drained remote batteries is very significant.

Note: Move close to the Samsung TV’s IR “eye” while holding the remote control and testing!

5. Unplug ALL Third-Party Cables!

unplug all third-party cables

Any cables connecting a streaming service to the TV, for example, a cable box, consoles, or even HDMI computers, could cause the Samsung TV’ screen to go black.

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To purely test the Samsung raw output, it is mandatory to unplug all cables that belong to an external device.

  • Disconnect all Coaxial, HDMI, Component, or other video cables from the TV.

Only the power adapter must remain connected to test the Samsung TV independently.

In case the TV starts showing feed when you disconnect the video devices, well, the Samsung TV might be working just well, and the black screen would be the output of your connected devices.

Tip: Switch the Samsung TV input to “Watch TV” or if you have a local channel lineup!

6. Prevent Samsung TV Overheating

ventilate tv's room

Whenever the Samsung TV screen goes black randomly, the TV might be turning off due to very high internal temperatures.

The reason why the screen comes back on automatically is because the TV restarts, to preserve the HW components from being damaged by the heat.

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To prevent overheating, there are a few tips and tricks you should apply:

  • Open a window to ventilate the TV’s room.
  • Clean the Samsung TV vents using a vacuum.
  • Turn on a fan blowing at the back of the TV.
  • Dislocate heat conductors near your television.
Tip: To verify whether your TV is overheating or not, test whether the screen will go black when the TV is idling and not streaming anything (low utilization).

7. Replace the TV Power Adapter!

If the power income of the Samsung TV appears to be faulty, the first piece of equipment to inspect is the power adapter.

replace the tv power adapter

You will be unable to interact with the TV in any way if the power adapter has malfunctioned and no electricity can travel through the cable into the Samsung TV.

What Power Adapter Does Samsung TV Use?

A large number of Samsung TV models use a standard 19V A/C power adapter with a power brick.

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You can easily purchase one of these online or find them in any convenience store nearby to use as a replacement.

How to Replace Samsung TV Power Adapter?

Follow these steps to replace the power adapter of the Samsung TV:

  1. First, unplug the old power adapter from the outlet.
  2. Next, disconnect the other end of the old adapter.
  3. Install the new power adapter and plug into the wall.
  4. Connect the other end of the adapter to your TV.
  5. Press the “Power” button on the Samsung TV remote.
Note: Use the new power adapter of the Samsung TV with a proven electrical outlet!

Nothing Helps – Next Steps?

contact samsung customer support

In case none of the solutions here managed to help, the next step is to seek qualified support.

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You can either contact Samsung Customer Care or attempt to claim the television’s warranty.

Quick Recap:

Hence, to fix whenever Samsung TV screen goes black randomly, power cycle the device first and inspect the hardware equipment and cables for any damages.

If the problem is still there, disconnect all third-party devices and test the Samsung TV’s remote control. Follow our blog for more technical solutions!

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Nicole B