onn roku tv stuck on software update

The Onn Roku TV is marvelous since it has native Roku. You don’t need a TV stick, and you won’t use your HDMI port. However, the Onn Roku TV stuck on software update.

How do you solve that?

To resolve a stuck software update on an Onn Roku TV, check internet connection, device storage, and cache. Power cycling, resetting the TV, or manually updating from the Roku site may be necessary.

Are you confused by the many possible solutions you can apply to the annoying situation?

Don’t worry; we will guide you through all the info you need to solve this quickly. Check below what is causing the issue and how to fix it.

Onn Roku TV Stuck On Software Update – Reasons

reason why onn roku tv stuck on software update

Roku TVs are very popular because they are compatible with all smart TV apps. Thus, they have also been implemented as native OS on some brands.

But what to do when the Onn Roku TV cannot update the software? First, let’s check some main causes:

Network Connectivity Issues

If your TV cannot establish a stable internet connection, it may struggle to download or install the software update properly. 

Insufficient Storage Space

If your TV’s internal storage is nearly full, it may not have enough space to download and install the software update. 

Server Issues

Sometimes, the servers responsible for delivering the software updates to Roku devices can experience high traffic or technical problems. If the server is slow or unresponsive, it can lead to a stuck update.

Software Update Bugs

Occasionally, software updates can have bugs or compatibility issues that cause them to get stuck during installation. That can be due to coding errors or conflicts with other software on the TV.

Solutions For Onn Roku TV Stuck On Software Update

the solutions for roku tv stuck on software update

After telling you the likely causes behind the issue on your Onn Roku TV, we intend to help you fix it.

There are many ways to approach the solution, and we will list them in order. We will also detail all the steps you need to follow so the solution truly works.

1. Check The Connection

Updating your TV’s firmware/software requires a steady connection. Not only steady but also fast enough to transmit data at a decent rate.

When you first encounter the problem, we suggest you restart the router.

If the problem persists, the following is advised:

  • Check if your TV is connected to the 2.4GHz or 5GHz network. You must connect to the 5GHz network to achieve maximum speed.
  • Ensure that other devices are not consuming too much data on your house.
  • Verify what the data transmission capacity on your router is. You must ensure that it has enough capacity.
  • Move the router closer to the TV if possible, or put a second router/signal repeater halfway between them.
  • Connect the router to the TV using an Ethernet cable. That should create the most stable connection.

2. Examine The Storage

examine tv storage

Another problem that could render your TV unable to update the software is the excess of files on your TV.

Even though the update is a necessary procedure, it depends on your TV having some space for the new files being downloaded and installed.

  1. Open the menu;
  2. Find the Settings;
  3. Choose “My TV,” “System,” or anything similar;
  4. Select “About”;
  5. Enter “Storage”;

Roku TVs and devices, in general, have 8GB of total storage (generally). That doesn’t mean you should use all the 8GB to download apps and other stuff.

Instead, you should leave at least 1GB of free space so the system can run smoothly.

Eliminate Unnecessary Files

eliminate some unnecessary files

Perhaps you have discovered that your TV is filled with too many files, and there is little room for new software.

In that case, here are some ways to free space:

  • Uninstall apps you don’t need any more;
  • Delete shows you have downloaded on streaming apps;
  • Clear the cache (check Solution #4);
  • If your Roku TV has a download folder, check it and delete any useless files you find there.

3. Power Cycle The TV

Perhaps your TV is failing to update for a simple reason: the software or hardware not working correctly.

That situation can be solved in a few minutes by power cycling the TV.

  1. Unplug the TV from power while it is on;
  2. Wait a few minutes;
  3. Plug it back into power;
  4. Turn the TV on.

If that doesn’t work, it is worth trying again, but disconnect from the internet before turning the TV off. Then connect again before trying to update.

4. Clear The Roku Cache

clear the roku cache

As mentioned in Solution #2, the problem on your TV might be related to the excess files inside your TV.

Some of those files are generated by your apps automatically and constitute the cache. The TV uses the cache to run applications faster.

But they can accumulate and make the TV actually slower.

  1. Press the Home button on the TV remote;
  2. Hover the cursor over the “Home” option on the screen;
  3. Press the “Home” button again, but five times consecutively;
  4. Press the “Up” button;
  5. Press “Rewind” twice;
  6. Press “Fast forward” twice.

After clearing the cache, you must try updating the TV’s software again.

5. Reset The Network Connection

reset tv network connection

We can take a look at the network issue from a different angle. Instead of trying “physical” solutions, we can assume that the network connection must be reset.

Doing that is very simple:

  1. Go to the TV’s “System”;
  2. Navigate to “Advanced System Settings”;
  3. Head to “Network Connection Reset”;
  4. Choose the “Reset connection” option.

After that, it will be necessary to go to the TV’s Wi-Fi settings and connect to your router again. However, this time any glitch concerning the connection will no longer show up.

6. Reset The Roku TV

Okay, so this is as weird as it gets. Updating the software on your TV is one of the solutions intended to eliminate glitches.

However, if the software is glitched and can’t update, you must reset to the factory settings.

reset your roku tv
  1. Locate the TV’s settings;
  2. Enter “Device preferences”;
  3. Choose “Reset”;
  4. Confirm on “Factory data reset”;
  5. Choose “Erase everything.”

Once your TV has been reset to the factory settings, you can try updating the software again. With some luck, you will get through the process without trouble this time.

7. Update Manually

It might be necessary to update your Roku TV manually. That is possible if you have a computer from which you can access the Roku site.

update tv manually

Here are the steps:

  1. Open a browser and go to the Roku site;
  2. Find the section concerning firmware updates;
  3. Enter the correct brand (Onn);
  4. Inform the Roku model number and serial number (these are available on your TV: Settings>System>About);
  5. Download the software;

Transfer And Install The Update

Once you have downloaded the file (which is called “update.roku”), you will need to send it to a flash drive. 

  1. Plug a flash drive into your PC’s USB port;
  2. Copy the update.roku file to the flash drive;
  3. Plug the USB drive into your TV;
  4. Disconnect the TV from the network;
  5. Go to the “Settings”;
  6. Select “System”;
  7. Choose “System update”;
  8. Choose “I can’t connect.”

Upon no network connection, the TV should recognize the USB flash drive inserted and the software on it.

Note: If the TV shows a message that it can't open the update file, you must format the USB drive on your PC. After formatting, send the update file again and try installing it on the TV.

What We Learned

Is your Onn Roku TV Stuck On Software Update? That can happen because of different reasons, depending on the situation.

Most of the time, you can get out of it with one of the solutions suggested above. If those don’t work, your TV is defective, and you need to contact the manufacturer.

Read Next: How to Fix Onn Roku TV HDMI No Signal?

Nicole B