onn roku tv stuck on logo screen

The Onn Roku TV stuck on logo screen? No problem!

Since many users have experienced this exact “logo stuck on screen” problem with Onn Roku TV, there are quite a few well-working solutions.

In this guide, we’ve gathered them all in order at your disposal so keep reading and solve the problem in no time!

When the Onn Roku TV is stuck on the logo screen, users should perform a hard reset on the TV and allow the television to discharge by unplugging the device from the power.

In case that doesn’t help, opening the secret menu often solves freezing issues.

How To Fix When Onn Roku TV Stuck On Loading Screen?

how to fix the onn roku tv

The causes for your Onn Roku TV to get stuck on the logo screen can be numerous. 

However, there are certain approaches and solutions that you should attempt that will guarantee the repair of your TV and get it going back on track.

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A TV that is stuck on the loading screen means that the device has frozen

Let’s explore the best working solutions against freeze problems with Onn Roku TV:

Solution #1 Use The Restart Combination

There are certain buttons that you can hit consecutively on your Onn Roku remote, that will cause your TV to restart.

You don’t have to be able to see your TV screen at all and your TV will still restart after performing the method correctly. 

Press the following buttons to cause your Onn Roku TV to restart:

  1. Grab your Roku TV remote.
  2. Press the Home button 5 times.
  3. Press the Up button once.
  4. Hit the Rewind button 2 times.
  5. Press on the Fast Forward button 2 times.
  6. Wait for your Onn Roku TV to shut off and restart.
Alert: Once the restart begins, do not interact with your TV in any way. Wait for the restart.

Solution #2 Remote Restart TV

remote restart tv

A simple task that will help you resolve the stuck logo problem with your Onn Roku TV is the remote restart.

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Assuming you have the remote at your disposal, you will want to g locate the power button. It should be somewhere close to the tip of the remote.

Point the remote towards the TV and press the power button!

This will cause your Onn Roku TV to restart even if you’re still only seeing the stuck logo.

Keep the TV turned off for at least 60 seconds and then start it back up using the remote again and check if the Onn Roku TV is still stuck on the logo screen.

Note: You should verify that your remote has functional batteries and can send the restart signal to your TV.

Solution #3 Power Reset the TV

power reset tv

Another solution you can attempt is the power reset process on your device.

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If your TV has a problem with the power income or is experiencing power insufficiency, then the power reset is definitely your way to fix the problem.

To execute a power reset on your Onn Roku TV, you must follow these instructions:

  1. Turn OFF your Onn Roku TV using the remote.
  2. Go over to the power source of the TV.
  3. Unplug the power adapter from the source.
  4. Wait for 5 minutes while your TV is unplugged.
  5. Re-attach the power adapter to the corresponding power source.
  6. Turn on your TV and check if the issue is now resolved!
Notice: It’s important to keep the TV unplugged for at least 5 minutes or the power reset process won’t work as intended.

Solution #4 Fix Power Issues With TV

fix the power issues

One of the major causes of issues such as the one you’re currently experiencing could be underlying power conditions with your TV.

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Such malfunctions are often caused by unfunctional cables, problematic power sources, and rarely, motherboard issues.

Here are some easy power issue fixes that you should attempt on your Onn Roku TV:

  • Use a different source – connect your TV to a different power source.
  • Perform maintenance – clean the power port of your Onn Roku TV
  • Replace the AC adapter – use an alternative power cable to supply your TV

Don’t forget to test the new power source before connecting your TV. In addition, make sure to avoid using power dividers, which can cause further power complications!

Note: Test your Onn Roku TV before proceeding further!

Solution #5 Access Secret Menu

access the secret menu

A thing that many Roku users are not aware of is that there is a secret platform menu you can access by pressing specific buttons on your remote.

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If your TV has only frozen, but you can still interact with the software, that’s a great way to attempt to fix the frozen display.

To open the Platform Secret Menu, follow these steps and instructions:

  1. Grab your Onn Roku TV and ensure it has a clear path to the TV.
  2. Press the Home button five times.
  3. Hit the Fast Forward button.
  4. Hit the Pause button.
  5. Hit the Fast Forward button again.
  6. Wait for your TV to react and open the secret menu.

This screen will display all information about your TV, but it is also a great way to solve freezing glitches with the television.

It should open shortly after pressing the Fast Forward button for the last time and could fix the logo problem with your device.

Alert: All keys must be pressed with a maximum interval of 3 seconds between each press.

Solution #6 Disconnect Third-Party Devices

disconnect the other devices

If the Onn Roku TV stuck on the logo screen problem wasn’t resolved by accessing the secret menu, you should check if a third-party device is the origin of the issue.

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All types of third-party devices that are externally connected to your Roku TV can cause these firmware problems and you should temporarily disconnect ALL of them.

Here are the devices you should disconnect from your TV at the being of this guide:

  • Speakers, audio systems, home theaters
  • Joystick and consoles
  • Bluetooth receiver and USB devices
  • Wirelessly connected devices

Once your Onn Roku TV is free of these devices, you can test if the issue would go away.

Note: Even if the problem isn’t caused by these devices, keep them unplugged for the rest of the guide or until the issue is identified adequately.

Solution #7 Try The Long Unplug

A solution that works for quite complex problems such as the one you’re experiencing is the long unplug process.

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This is the last thing you can try before reaching out for external assistance from a technician or the manufacturer themselves.

Leave your TV disconnected from power for a couple of hours

To really determine if the issue has something to do with the TV’s power, you will have to unplug the TV for at least 4-5 hours, based on how long you can go without the TV.

Most users attempt this method overnight and with a little luck, the television would work in the morning!

Notice: Disconnect the power adapter from both ends and put the cable away as well. 

Onn Roku TV Stuck On Logo Screen Again?

onn roku tv still stuck on logo

In case you’ve attempted everything in the guide so far and the Onn Roku TV is still stuck on the logo screen, there is good and bad news. 

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The good news is that if you’re seeing the logo, your TV is working!

In contrast, the bad news is that you cannot interact with the TV to perform a reset, which will essentially solve the problem.

The freezing issue suggests a software-related problem and from here on only professionals can help.

Contact Roku Customer Service and report your problem. With a little luck, the issue would turn out to be a minor problem, and be resolved in no time. Good luck!

Tip: Don’t forget to share what you’ve already tried in this guide to save both parties time!

Quick Recap:

Thus, the Onn Roku TV gets stuck on the logo screen because the operating system is glitching and by opening the secret menu, users were able to bypass the problem. In case that doesn’t help, the power cycle would be the most efficient approach.

Wrapping Up:

Now that we’ve learned why Onn Roku TV stuck on logo screen and how to solve the problem by using a few solutions, we can fix the issues at home.

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However, in case the problem is persistent, make sure to contact Roku customer service for more help!

We hope that this post was helpful and for more relevant guides check out our blog!

Nicole B