Do you experience that the Nest Doorbell won’t connect to Google Home? If you can’t get your Google Nest devices to pair, they might work with limited features.
Smart home appliances can help immensely, but troubleshooting them can be tedious.
If you have pairing issues, don’t worry; we have you covered.
When your Nest Doorbell doesn’t connect to Google Home, it’s either due to a software issue or problems with your WiFi connection. If the two devices have outdated or incompatible software, they won’t connect.
Before jumping straight into trying to troubleshoot, let’s first learn what causes the connectivity issue in the first place:
Top Reasons Why Nest Doorbell Won’t Connect to Google Home
Smart devices rely on a solid and stable WiFi connection to transmit data properly to each other.
Even if you have a WiFi connection, but it’s not stable, many issues can arise.
Furthermore, you must also consider if the problem is due to an internal software error.
Here are the top causes:
- Outdated Software Versions of the Devices
- Weak or Overloaded WiFi Router Connection
- Internal Software Errors
- Hardware Damage
- WiFi Signal Interference
- Devices Not connected to the Same Network
Being aware of the likely culprit behind device connection issues is the first task in solving the problem. Don’t worry, as most of our fixes are quick to perform…
With this cleared up, let’s try some troubleshooting!
How to Fix the Nest Doorbell Not Connecting to Google Home?
If your Nest doorbell will not connect to Google Home, you must start troubleshooting the software first.
If you find that everything is up to date, you can move on to troubleshooting the hardware itself.
Tip: Perform the steps outlined below in the given order for the best outcome!
1. Check the Google Home App for Updates
If your Google App software is not up to date, this can cause a multitude of issues, such as limited functionality or even crashes.
To ensure that the software version is not the cause of the issue, you must update the app.
Here is the quickest way to check the Google Home App for new updates:
- Open your Google Play Store
- Find and tap on the Menu
- Select “My Apps & Games”
- Find the Google Home app from the list
- If applicable, tap on Update
Afterward, install any available updates and try connecting the devices again.
Note: When the update finishes installing, it might log you out of your Google account. Ensure you have your credentials written down beforehand.
2. Re-link Nest Account to Google Home
After performing automatic software updates, sometimes your devices will get unlinked from your Google Home.
To avoid this issue, you can manually link them together again.
Here are the steps to re-link the Nest to your Google Home app:
- Open the Google Home app.
- Navigate to “Settings” and choose “Works with Google.”
- Find the Nest service and unlink it.
- Re-link the Nest service by following the on-screen instructions.
Note: When linking devices, ensure that they are both connected to the same WiFi network.
3. Check for Compatibility
The next step would be to verify that your Nest Doorbell model is compatible with Google Home.
If there is a mismatch here, your devices will likely be unable to pair together.
- Visit the official Nest website or Google support page to check for compatibility lists.
- If your model is not compatible, consider upgrading to a consistent model.
Note: Due to some Google smart devices being discontinued, software support might be limited. Verify with the manufacturer if your device is still being updated.
4. Reset the Nest Doorbell
Performing a hard reset can clear your Nest smart appliance of many issues.
Like any smart device that is constantly running, occasionally, it runs into internal errors.
Luckily, most of these errors can be cleared quickly with a simple reset.
Here is the best way to reset your Nest Doorbell:
- Locate the reset button on your Nest Doorbell (Usually at the side or back of the device).
- Press and hold the reset button for 10 seconds.
- Once reset, set up the Nest Doorbell again and try connecting it to Google Home.
Note: When you perform a hard reset, any data stored within the device might be deleted, so back up any vital information beforehand.
5. Check your Wi-Fi Signal Strength
A weak WiFi signal from sub-optimal router placement or poor signal strength can prevent your Nest Doorbell from operating as intended.
Remember that your router’s positioning can also significantly impact how your smart Nest appliances receive your signal.
Here are the ways to determine Signal Strength for both the Nest Doorbell and Google Home:
- For Nest Doorbell: Open the Nest app, select your doorbell, and look for the Wi-Fi icon. If you notice that the Wi-Fi icon has zero or just a few full signal lines, the connection is not strong enough.
- For Google Home: Open the Google Home app, select your device from the interface, and navigate your device’s settings. Once there, verify the Wi-Fi signal strength.
If you notice a weak broadcast strength, here are some general outlines on improving your WiFi signal reception:
- Reduce the number of walls and ceilings between your Nest Doorbell and the router.
- Move the router away from powerful appliances, such as microwaves or cordless phones, that might disrupt your router signal strength.
- Keep the router elevated above the floor or in a centralized area in your home.
Note: If the signal strength is consistently weak in the area where your Nest Doorbell or Google Home is located, consider investing in a Wi-Fi extender or repeater.
6. Ensure Both Devices use the Same Wi-Fi Network
Sometimes, smart devices pair to the wrong network, which might cause issues when you pair them to other Google Home.
When using a Google Home, you must verify it’s on the same network as your Nest Doorbell.
Here are the steps to verify the WiFi network for both your devices:
- Check the Wi-Fi network your Google Home is connected to via the Google Home app by going to Settings > Device Name > Device information > WiFi.
- Similarly, check the Wi-Fi network your Nest Doorbell is connected to via the Nest app.
- Ensure both devices are on the same network.
Note: These steps might vary depending on your device model and Google app version. WiFi info is generally found under the network settings for Google Home.
7. Disable VPN or Firewall
Using a VPN service to mask your connection can cause issues with your smart devices as they struggle to find the correct IP address.
When you disable the VPN service, you ensure that both devices are connected to the proper network.
Here are some basic steps to troubleshoot this issue:
- If you’re using a VPN on your smartphone or router, disable it temporarily.
- Check your router settings to ensure no firewall blocks the connection between the devices.
- After making changes, try connecting the devices again to the same networks.
Some routers have administration-level restrictions that prevent devices from connecting.
Check with your internet service provider if such restrictions are put on your home or office network.
Note: Some VPNs might feature exceptions for devices to prevent this exact issue from occurring. Check with your VPN provider if such a feature is supported.
Quick Recap:
When your Nest Doorbell doesn’t connect to Google Home, the first action is to check your software versions and restart all smart devices.
Then, ensure you are on the right network and that your signal is adequate. Lastly, check for outside interference, such as using VPNs or firewalls preventing device network connections.
Follow our blog for more Nest Doorbell guides and troubleshooting tips!
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