Is your Alexa talking without prompt? When you ask Alexa to perform a task, she responds by stating something.
Many users, however, have reported seeing Alexa talk to herself on numerous occasions.
When Alexa is talking without prompt, Alexa misunderstands some other noise of the environment as a “wake up” call. Also, there can be an issue with a routine or two, or Alexa could have misheard something.
We’ll go over some of the main reasons why Alexa might be talking without prompting in this article.
We’ll also look at ways on how to make Alexa stop talking and permanently fix the problem.
Before we go into the solutions, let’s have a look at some of the possible causes of this problem.
There are a number of possible causes for this, but the most prevalent are as follows:
The most common cause is a strange glitch in a process. These errors can occur even if the process has been running smoothly for a long period.
This has been reported by a large number of Alexa users, making it the most common issue.
Another typical issue is that Alexa misunderstands the phrase “Wake” or other terms that cause it to activate.
This can happen if the environment where Alexa is located is particularly noisy.
If you have a friend named Alexa and you ask her a question a little too loudly, she might wake up and start chatting.
It could be caused by a Bluetooth device, such as a smartphone, an external speaker, or another Alexa-connected device.
Other users have noticed Alexa talking at random when Bluetooth devices are connected, thus this could be a major factor.
They are the main reasons why this is happening, now let’s have a look at a permanent fix or solution to the problem.
As this is the primary reason Alexa has been known to talk without prompt, we are going to check the routines that have been set up. Below are the steps on how to access the routine:
- Open your Smartphone or device.
- Navigate to the Alexa App.
- Click on the Menu or the hamburger icon.
- Select Settings and then Routines.
This will then display a list of all the routines that have been created.
After determining what routines are in place. Try to figure out what caused Alexa to speak at random.
Depending on what Alexa stated at the time, you can see it. Examine all of your daily routines and link them to what she said at the time.
Step #3 Check Alexa’s History
Another option is to use the Alexa app to check Alexa’s history. This will provide you with information on what may have triggered Alexa’s unexpected awakening.
Make a list of all the possibilities that could have prompted Alexa to speak on her own.
Note: From there you should be able to see which commands, routine or skill was causing the glitch.
You can also try unpairing and/or disconnecting any external devices from Alexa.
When Alexa is linked or associated with a Bluetooth device, there have been allegations that she is randomly encouraged to talk.
To disable this functionality, follow these steps:
- Open the Alexa Menu.
- Navigate to Setting.
- Select the Echo or device that you are using for Alexa.
- Click Bluetooth Devices.
- Select Forget Device on the device you don’t need anymore.
You must manually enter the number of hours required, and it will only work for that amount of time, and Alexa will still be unable to speak at random.
Alexa, like many other devices, has a Do Not Disturb setting. This mode allows you to turn off all notifications, routines, and alerts while it’s active.
The Alexa app makes it simple to enable this feature. To enable this functionality, please follow the instructions below:
- Launch the Alexa App by going to the App Store and searching for Alexa.
- Go to the Alexa Menu once you’ve logged in.
- Go to the Settings tab.
- Select the device you want by going to Device Settings and selecting it.
- Scroll down till you come upon Do Not Disturb.
Note: You can also toggle this feature by speaking to Alexa and saying, “Alexa, set Do Not Disturb”.
The final method for getting Alexa to not randomly talk to so unplug the device you are using her on when you are not home, or when you are not using the device itself.
This way you can be assured that Alexa won’t speak unprompted.
If Alexa still randomly talks without being asked, make sure you have run through every method above, and not left out any steps.
If you have, then it might be time to reach out to the customer support desk.
Now that you have followed the above methods and steps you will no longer have the issue of Alexa Talking without prompt.
When you hear Alexa speaking randomly without you saying anything, check your environment first (like noise). Make sure that all of your settings are, as you need them to be and that there aren’t any triggers that will prompt its commands.
Read Next: Why Alexa only Plays Samples?
Finally, we’ve looked at how to get Alexa to stop talking, and the key is to start with the technological side of things.
Examine the device’s features, functions, and some of the devices which are connected to it.
Should you need any further solutions or help, then you should reach out to Amazon’s customer support team, and let them know the steps you’ve already taken and tried.
This way they can give you further steps and you won’t have to repeat anything, and they can assist you further.
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