how to reset sensi thermostat

Just like you, a lot of people are lost in finding the perfect guide on how to reset Sensi thermostat.

Well, today is your lucky day because that is what we’ll be talking about in this guide!

We’ll cover everything you need to know in resetting a Sensi thermostat; we’ll discuss the preparations, the complete detailed steps, and the maintenance steps you need to do!

You can reset your Sensi thermostat by removing the faceplate of the unit from the wall, then removing the AA batteries for up to three (3) minutes. If the problems still persist, press and hold the menu and the arrow down button until the display on the thermostat goes off.

In learning the method of how to reset a Sensi thermostat, it’s important to know when the perfect times are to do and perform a reset.

Reasons Why You Should Reset Your Sensi Thermostat

Similar to other gadgets and devices we have at home, our thermostats can also malfunction and act up every now and then.

But what are the most customary reasons that would require a reset?

  • Your HVAC controls are neither accurate nor precise
  • When the temperature is not being regulated by the thermostat properly
  • If the thermostat is making unusual sounds and noises
  • When there’s a specific error displaying on the thermostat’s screen
  • If you’re installing a new HVAC system/additive to the vicinity

In addition to these, it’s also worth noting that resetting your thermostat at least once (1) every month is one way of properly maintaining it.

It keeps all known problems from appearing when they shouldn’t. This is the reason why learning the reset process of your Sensi thermostat is relevant.

Before we get to the discussion of how to factory reset a Sensi thermostat, though, what would really happen when you perform a reset?

What Happens When You Reset Your Sensi Thermostat?

Resetting, just like doing it with any other device, would mean you’ll take it back to the settings it was on before.

For your thermostats, though, resetting it would mean that all the saved information and data would be removed.

This includes the schedules you have set and the timers you’ve saved, the rooms/spots within the house it’s controlling, and others. 

How to Reset a Sensi Thermostat? – Complete Steps

In this tutorial, we will go over the steps of resetting the different models of the Sensi thermostat that are currently available!

Resetting Emerson 80 Series Sensi Thermostat

Resetting Emerson 80 Series Sensi Thermostat

The Emerson 80 Series thermostat is the thermostat that’s deemed to be the more conventional unit as it’s not Wi-Fi-powered.

If you’re having trouble looking for a guide on how to reset it, we got it all for you!

Step #1: Take the Faceplate Off the Wall

The first step you need to do is to remove the faceplate of the thermostat from the wall.

Here’s how you can do it:

  1. Face your thermostat and pull on both sides carefully.
  2. You’ll feel that the connection of the faceplate will be removed.
  3. Pull the faceplate of the thermostat completely.

Step #2: Remove the Batteries

Once the faceplate of the thermostat is removed, the next thing to do is to remove the batteries. Take out both AA batteries off of the devices.

Keep it detached from the battery’s contacts to the faceplate for at least three (3) minutes. During this time, you’ll notice that the display on the thermostat is blank.

After the recommended time, place and reinsert the batteries back into their respective slots. Moreover, you should also see the display back on the thermostat’s screen again.

Step #3: Press and Hold Menu + Arrow Down

As a final and concluding step, you’ll have to perform the command to push the reset through.

When you see the display back again, press and hold the Menu and Arrow Down [↓] button for about 30 seconds or until the display goes off once again.

Wait for the display to pop back out before setting up your thermostat.

That’s just about it! That’s the complete and overall procedure of how you reset your Emerson 80 Series Sensi thermostat! And, as you may have noticed, you don’t need any special skills to do it.

But what if the model of your thermostat isn’t the Emerson 80 Series? What if you’re using the new and advanced Touch Smart Wi-Fi thermostat? 

Resetting Emerson Sensi Touch Smart Wi-Fi Thermostat

Resetting Emerson Sensi Touch Smart Wi-Fi Thermostat

On the contrary, if you are using the advanced Emerson Sensi Touch Smart Wi-Fi thermostat, you simply have to follow these steps to reset it!

Step #1: Access the Thermostat’s Settings

The first step is to actually go near your thermostat and access its settings.

If you have it connected to the Sensi app on your smartphone, you can perform this operation on your smartphone, so you don’t have to go near the thermostat!

  1. On your thermostat, click Menu on the top left part of the screen.
  2. On the app, select the unit to control and click Settings on the far top right part.

Step #2: Locate About Thermostat

Once there, all you have to do is to locate the About Thermostat option within settings. It’ll usually be alongside Wi-Fi and Advanced Setup.

Selecting this option will display the details of your Sensi thermostat, including the model number, the Mac ID, the firmware version, etc.

Step #3: Select Factory Reset Thermostat

When you’ve successfully accessed the About Thermostat option, put your focus on the below button, which says Clear all data and network settings > Factory Reset.

Within a few seconds, your thermostat’s saved information will then be reset and reverted to its factory settings. This means everything you’ve stored and saved will be gone and erased.

NOTE: The app is available on both Android and iOS devices.

So that’s it! That’s the process of how to reset your Sensi thermostat!

Whether you’re using the usual and traditional Emerson Series 80 thermostat or the Sensi Smart Touch Wi-Fi thermostat, reading this tutorial will give you the guidance you’ve been looking for!

Having Trouble Resetting Sensi Thermostat?

In the event that you’re unable to reset it even after you carefully followed our guide, contact Sensi.

When you do this, though, you’ll be asked for the model number of your thermostat, as well as the reasons for resetting.

Tell them everything, in fact, it will also be helpful if you narrate all the troubleshooting steps you’ve done.

This is for them to figure out what further troubleshooting steps they need to do to help you.

You can reset your Sensi thermostat by taking the faceplate off from the wall, removing its batteries, and then pressing Menu and arrow down on the thermostat. For the Sensi Smart Touch Wi-Fi thermostat, however, navigate to Menu > About Thermostat > Factory Reset Thermostat.

Read Next: Why is My Sensi Thermostat Not Turning On?

Bottom Line

While many people have the misconception that resetting is hard, it’s actually not.

You will find many guides and tutorials about how to reset your Sensi thermostat online, but most of those would be generic.

With our guide, there will be no need for you to look for other sources.

We’ve completely detailed our guide to be able to accommodate even those that aren’t well versed with technology!

Nicole B