Many users have been experiencing Google home mini connection problem during setup recently.
This is why we have decided to create a helpful guide for you, that will not only get you familiar with the issue but help you fix it.
You can try to fix the issue by rebooting the speaker or display and reopening the Google home app. Try to use a different support mobile device to set up the Google home mini or reinstall which has proven to work for other users.
One way or another, reading this post should definitely get your issue resolved, or at least you will know what to do next.
If you are having an issue establishing your Google home mini, we will share with you two types of general troubleshooting.
It is either your Google home mini’s fault or the device you are attempting to connect it to.
Firstly, we will begin with casual malfunctions with your Google Home Mini
The first thing we are going to review is the condition of your Google Home Mini.
There could be many reasons why you are experiencing problems during the setup process, so check out the causes down below to get a clearer vision of your situation.
- Insufficient electricity charge or battery.
- Wifi connectivity issues with your Google speaker.
- Faulty power cable.
- Outdated firmware of Google Home mini.
If none of the causes were found in your Google Home Mini, then the problem might be with the android device you are trying to pair up with.
We’ve prepared a quick list of the possible causes:
- Problem with Google app on your phone.
- Outdated OS of your smartphone.
- Google app is not available for your phone.
With all that in mind, let’s move on to resolving the above-described possibilities.
We will divide the guide into two, covering smartphone and Google speaker troubleshooting to make this experience easier for you.
In case the issue is with your Google Home Mini, we’ve got you covered! The below solutions have proven worthy for other users so make sure not to skip anything.
As simple as it sounds, a restart might be able to get your Google Home Mini going and finish the setup.
Here are the steps to restart and power cycle your Google home mini.
- Turn off the device.
- Unplug the power cable.
- Wait for several minutes.
- Plug the power cable back in and turn on the device.
Tip: If your power cable is plugged into a power strip or divider, use the wall outlet only for this method.
You will determine if there are power interruptions with these strip devices and hopefully replace them as soon as possible.
The next solution we are going to get you familiar with is how to update your Google Home Mini.
Outdated versions of the device are well-known to have interruptions and bad data, so keeping your device up-to-date is really important.
You can check for updates by entering the Google App and going to the Settings of your Google Home Mini.
From there you just have to click on check for updates and install if there is any firmware pending.
On the other hand, the issue could be related to your smartphone or Google App.
The approach here will be different, so pay attention not to miss anything that might be of importance in your troubleshooting.
A simple, yet handy way to check your Google app for malfunctions is to forcibly close and reopen the app.
This way you will figure out whether there is something wrong with the data of your Google app and find a way to deal with it as you read.
To properly reopen your Google app, you would also have to remove it from the RAM data of your device.
Otherwise, the changes won’t take effect and you would still be running the same boot of the Google app.
If reopening the app couldn’t fix your issue, there might be something more complex going on with the files of your Google app.
This is why the next Solution we are going to share with you is how to reinstall the Google app.
To reinstall your Google app correctly, follow the instructions below:
- Go to your smartphone’s storage
- Clear the cache of the Google app.
- Delete the app by pressing the button in blue.
- Download the Google app again from the app store.
An advanced technique to test if your smartphone device is working is to try pairing with your Google Home Mini using another smartphone.
Simply apply the same steps as the one with your regular smartphone to see if that is going to work.
If you don’t have another smartphone that you can use, simply update or factory reset the one you’re ensuing.
Some people actually reported that their issue was found in the phone’s software and switching the smartphone is one way to deal with it.
If connecting via Bluetooth doesn’t work, there is another manual way to connect with your Google Home Mini.
Check out the instructions below to learn how to manually establish your setup:
- Open the Wifi and network settings on your Smartphone device.
- Access the list of all available networks and look with one under the name of GoogleHomeXXXX. (XXXX is a random number depending on the model of your Google Home mini).
- After this, you can successfully pair with the speaker or simply SSID via the Wifi settings.
Note: If you had previously established the device and haven’t performed a single factory reset ever since look for a name in the Wifi settings you’ve created.
Read Next: Can you Play Amazon Music on Google Home?
Now that you know how to fix the Google Home mini connection problem during setup, you should be fully capable of dealing with the issue yourself.
Otherwise, don’t hesitate to seek further assistance from the manufacturers to diagnose your problem and help you with troubleshooting.
For a more detailed guide related to Google Home mini speaker’s functionality, you can pay a visit to our technical blog.
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