Echo Dot speaker not working and you need a fast solution? Read this post and the chances of getting the issue resolved are in your favor.
Here you won’t only learn why your Echo dot speaker might not be working, but will also learn how to effectively troubleshoot the issue.
The best way to Fix Echo Dot Speaker non-working issue is to power off the device and turn it back on. Reconnect the device with the main unit to see if that will help, but otherwise, reboot the device using the power cord. Also, check if the do not disturb mode is enabled.
Before jumping right into the solutions, let’s first pay attention to all possible causes and why they appear.
We’ve scattered across the technical forums to find and communicate with people having the same issue as yours.
Here are all possible causes that we’ve found and lucky for you there is a solution for each of them.
1. Temporal Power Malfunction
If there is something going on with the power of your speaker for instance, or the battery has gone faulty, it may not work at all.
2. The Feature That Suppresses Echo
If you have the mobile app of Echo installed, well-concealed features might mute Echo, so it doesn’t make any noise at all.
3. Lost Connection with The Main Unit
If Echo is no longer able to communicate with the main unit, it might not produce sound or not work as it is in your case.
4. Volume Issues
If the Echo speaker has been damaged for some instance, Echo may work, but not produce any sound at all.
5. Hardware Failure
If there is an internal failure of Echo’s hardware, you may have a hard time turning the device on.
6. Bluetooth Problem
If Echo is having a problem with its wireless abilities, you might have to take the device to a repair.
If your issue is related to one of the above-described causes you’ll definitely resolve it or at least understand how to proceed next.
Now when you’re familiar with the possibilities let’s jump right to our troubleshooting guide.
We have made sure that our methods will tighten the circle of possibilities until you’re left with the true cause. In that regard, we recommend NOT skipping any of the methods for best results.
Sometimes your Bluetooth speaker may not work or produce any sound if there is a problem with your main unit.
What you have to do here is make sure that everything is fine with your smartphone or whatever device is connected to the Bluetooth speaker.
If the volume frequency is too low or muted, no wonder your Echo is not making any sounds or doesn’t work.
We also recommend checking the source you are playing from to identify problems. If there is something wrong with the footage’s volume, your Bluetooth speaker still won’t produce any sounds.
Note: If you happen to be unable to tell whether there is something wrong with your main unit or not, see if you could adjust the volume settings.
If you are able to do that, then the problem might be with your Bluetooth speaker.
The problem with wireless technology is that they often lose connection to their main unit if too far away, especially the Bluetooth. You will lose connection to the speaker if the main unit is farther than 20m away.
Our best suggestion here is to stand as close as possible to your Echo speaker and see if that will help.
If your speaker is unable to respond to any interaction, you can check if the Bluetooth connection is active with the main unit.
After checking if your speaker’s Bluetooth is still active, it is time to learn whether the device is active or not.
You can tell if the speaker is working by simply looking at the LED lights. If they’re on, that will mean your speaker is getting enough electricity to work.
The crucial thing you have to figure out is whether it produces volume or not. If your speaker was Bluetooth active, simply play something from the main unit and see if the speaker is going to produce it or not.
If the Echo Dot speaker not working still, test with another device as the whole problem could be coming from the external device you’re using.
Try playing something wirelessly to find out if your Echo will emit any sound at all.
A great way to deal with temporary glitches is to perform a firm reboot on your Echo speaker.
This method is recommended by many public guidelines discussing the same issue as yours, so don’t hesitate to try it right away!
For this method to work you will need the mobile app of Alexa, so go and install it right away! Your speaker will be auto-discoverable whenever you try to scan for devices using your phone.
This walkthrough will only be available to users who are able to boot their speaker and own Alexa in their household.
Down below we will also leave a guide for those who cannot turn on their speaker.
- On the smartphone app on your phone, go to the Devices tab.
- Tap on the Echo & Alexa icon, which should be located at the top.
- Choose the speaker and click on factory reset.
- Tap the confirmation button and finalize the action.
Easy as that, you had performed a factory reset on your Echo.
If you are unable to turn on your Echo Dot, you won’t be able to perform a factory reset, unfortunately.
You can still try to firmly reboot the device, by holding down the big button with a dot in the middle.
Hold the button for approximately 1 minute and release the pressure. During that time your speaker should have rebooted and turned back on.
You won’t be able to hear any sounds coming out of the speaker if it has its volume turned all the way down.
Our best suggestion here is to first check the volume by pressing the hardware buttons. Play with it to see if the speaker is going to respond.
Secondly, you can try the mobile app. Connect with your speaker and increase the volume from there to see if that will work.
Lastly, put your head as close as possible to the speaker. Can you hear anything? If there is a cracking sound you might have issues with the speakers.
But if you cannot produce any sound at all, there might be a more serious issue with the device itself.
If nothing manages to get your Echo dot speaker working, as a last resort you can revert the device back to its factory state. To perform the reset follow the steps below:
- Press and hold the Volume down button and Microphone buttons simultaneously.
- Release after 20 seconds.
Once ready, perform a power cycle by unplugging the device from the power and plugging it back in after a few seconds. Then check if there is any sound coming from the Echo dot speaker.
We can conclude that when you’re having issues with your Echo Dot Speaker you should first ensure all connections and functionality. Test with other devices and lastly perform some hard troubleshooting.
If nothing helps we recommend turning to Echo Dot customer services before making any purchases.
Read Next: Why is My Echo Talking Randomly?
Now that you know why Echo Dot speaker not working, troubleshooting the issue should be the easy part.
Moreover, we hope that you’ve learned new ways to resolve problems with your smart home speaker devices.
If you’re interested in more posts related to Echo Dot or other speakers, make sure to check our technical blog and find the solution you’re looking for!
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