Why Did My Vivint Voice Change? (7 Best Ways to Fix!)

If you can’t seem to understand why did my Vivint voice change suddenly and without any reason, don’t worry; you are not alone with this issue.

In this guide, we have several potential fixes to revert or fix a Vivint voice that sounds distorted.

To fix your Vivint voice or change it back, start by adjusting the settings through the Vivint app and then reset your doorbell. Next, reboot your system via the smart hub.

Now that you know a few of the fixes to change your Vivint voice, let’s first examine some of the underlying causes.

Why Did My Vivint Voice Change?

You can be experiencing that your Vivint doorbell voice changed completely and want to revert to the prior one you had, or perhaps your voice sounds distorted.

Whoever your case is, it’s most likely due to a system update that changed your configuration.

Here are some of the most common reasons for your Vivint doorbell voice to change:

Now that you better understand what can alter or impact your Vivint doorbell chime or voice, let’s try out some fixes.

How Can I Fix My Vivint Doorbell Voice?

Tip: You can opt to have a voice password or passphrase for added security and consistency.

Solution 1: Adjusting Voice Settings through The Vivint App

The most common method of how to change voice on Vivint is to install and configure the voice or chime through the Vivint App.

This setup requires you to have a device paired to your Network and doorbell.

Here is how to adjust or change your Vivint voice through the app:

1. Download and open the Vivint app on your smartphone or tablet device.
2. Log in to your account with your Vivint username and password.
3. Find and then navigate to the voice settings menu.
4. Select from various voice options, including male or female voices.
5. Try out different accents and languages to see which one you prefer the most.
6. Save your new voice settings in the app and close it to apply the changes.

You can then test the voice settings by speaking into your microphone or typing commands into the app. 

Note: Discover which commands trigger a voice-activated response.

Solution 2: Resetting Your Vivint Doorbell

If you find that your Vivint speaker sounds distorted or the sound quality is poor, it might be due to a software issue.

To prevent this from affecting your Vivint doorbell, reset it, which will also restore the voice or chime to its original setting.

Here are the general ways to reset your Vivint doorbell:

1. Remove your Vivint doorbell from its wall mount to access its back cover or plate.
2. Identify and press the reset button on your Vivint doorbell.
3. Hold the button until the LED indicator cycles through colors and turns yellow twice.
4. Release the button when the LED turns solid white, indicating a successful reset.
5. Check if the doorbell reconnects to Wi-Fi.
6. If the reset is unsuccessful, repeat the process, holding the button for a longer period.

After you have reset your Vivint doorbell, you will have to manually re-add it through the app and configure it to your liking.

Note: Reboot your router once in a while to ensure a stable internet connection.

Solution 3: Rebooting The Vivint Smart Hub Panel

If you are using a Vivint smart hub panel as part of your smart home setup, then it could be the reason for your Doorbell to change its chime or voice.

For this reason, you can troubleshoot the smart hub itself to fix your doorbell sound.

Here is how to reboot your Vivint smart hub panel to fix your doorbell voice settings:

1. Disarm your Vivint system by entering your security code from the main panel.
2. Unplug the power cord from the wall outlet or disconnect it from its power source.
3. Slide the panel off its mounting plate if applicable on your Vivint hub model.
4. Remove and reinsert the battery after 30 seconds.
5. Carefully Reattach the panel to the mounting plate.
6. Wait 2-3 minutes for the panel to power up.
7. Check if the voice settings and system functionality are restored.

Note: Speak in a clear and slow manner when talking to your Vivint devices.

Solution 4: Check Your Internet Connectivity For Issues

Since Vivint smart devices, including the doorbell, rely on WiFi for communication and updates, if your connection is insatiable, it might cause issues with voice activation.

Additionally, your voice settings might change if the network drops or resets constantly.

Here are some general tips to improve your internet connectivity to your Vivint devices:

1. Move your router closer to your Vivint device for better signal strength.
2. Restart your router to refresh the connection.
3. Check all Vivint devices are using unique passwords for security.
4. Switch your network broadcast type to 2.4GHz for compatibility reasons.
5. Disable MAC filtering and VPNs you use, as they can interfere with pairing your Vivint.
6. Reconnect your Vivint devices to the network one by one.
7. Test the voice function of your Vivint system to confirm connectivity.
8. If connectivity issues persist, consider contacting your ISP for further assistance.

Note: If you have multiple Vivint devices, ensure they are on the same WiFi network.

Solution 5: Check Power Cables For Issues

If you notice that your Doorbell chime or voice notification is too low or distorted, it might be due to inconsistent power or a voltage issue.

In this case, you need to manually check the installation for issues.

Here is how to check your Vivint doorbell for power-related issues:

1. Turn off power to your doorbell through your home’s circuit breaker switch.
2. Remove your Vivint device from its base mount.
3. Access the power wires by removing any other cover if present. 
4. See if the two screws for power are holding the wires tightly.
5. Check if the wires make sufficient contact with the conductive plating.
6. If needed, redo the installation to fix any damaged cables.

When you are done with the steps above, reassemble the Vivint doorbell and mount it back, then power it on and see if the issue is fixed.

If issues persist, consider performing a reset again, as shown in our prior steps.

Note: For added functionality, utilize the Sky Control Panel for additional control options.

Solution 6: Reboot Your Vivint SkyControl Panel

If you are using a touchscreen Vivint SkyControl panel for your home security system, resetting it can fix many issues related to your other Vivint devices.

Note that the steps to do so vary based on your exact model.

Here is how to correctly perform a reboot on your Vivint SkyControl panel:

1. Disarm the system and unplug the SkyControl panel’s power cord.
2. Remove the screw and panel from the backplate.
3. Disconnect and reconnect the backup battery after 30 seconds.
4. Reattach the panel to the backplate and secure it.
5. Plug the power cord back in and wait for the panel to power up
6. Wait 10-15 minutes for the SkyControl panel to restart.
7. Verify the voice settings and overall functionality of the system.

Note: Check if your Vivint control panel has any error messages or sector alert notifications.

Solution 7: Connecting and Optimizing with Alexa

An alternate way how to change the voice on Vivint is to connect it to an Amazon Echo or Alexa and use their voice instead.

This is a more advanced setup, and you have to check prior if your devices are compatible with the Echo or Alexa.

Here is how to change your Vivint voice through pairing it with Alexa:

1. Link your Vivint system with the Amazon Echo and Alexa for enhanced voice control.
2. Customize your voice settings and preferences through the Alexa app.
3. Regularly use voice commands to improve the AI’s recognition of your voice.
4. Ensure both your Vivnt and Amazon are running on the latest possible firmware.

Test the setup by using voice commands for various functions like arming the alarm, adjusting the thermostat, or controlling lights.

If you still can’t fix the Vivint voice, contact Vivint support for assistance in integrating Alexa with your system​​.

Note: Consider installing a WiFi repeater to ensure your smart devices have sufficient signal.

Quick Recap

If you wonder about Vivint’s voice change, the fixes you can try are to power cycle the doorbell and try changing the voice through the app.

Alternatively, pair the Vivint with Alexa.