Roku remote stopped working? Everything was going fine and then all of a sudden, your remote control stopped responding. There are several reasons why this can happen and different solutions to what to do.
We offer you all kinds of solutions there are known so far and you will regain your control over remote in no time.
It could be a very simple solution such as dead batteries, or it has simply died for some reason and you need to buy a new one. Either way, we will get to the bottom of the problem.
We offer you all kinds of solutions there are known so far and you will regain your control over remote in no time.
It could be a very simple solution such as dead batteries, or it has simply died for some reason and you need to buy a new one. Either way, we will get to the bottom of the problem.
My Roku Remote Stopped Working
Yes! It frustrating when your controller stops that way. So, let us learn how you can fix the issue before you think of getting a new one!
Hard Reset Roku
Sometimes you can solve the pairing issues that you have with this simple trick. You will lose your data, but you will be able to get things back to normal again. Simply unplug your device off the wall and leave it unplugged for about 30 seconds before plugging it back in.
Take the Batteries Out
My Roku remote stopped working recently and to be quite honest, this simple trick has solved my problem. That doesn’t mean it will solve your issue as well, but it is worth trying and it must be done always whenever your remote stops working.
We rarely remember to change the batteries and eventually, they just die out. Some more advanced Roku devices have a button on the back of the remote control which is called a pairing button.
If you have it, press it for about 5 seconds and it will start the pairing process. When LED light starts flashing, your device should be paired.
IR Remote Controls
It is also very important to know what type of Roku remote control you have and to know how to use it. IR in IR remote control stands for infrared which means that you have to use your remote in a line of sight of your device. A standard remote control uses light waves of 940 nanometers, which means that you should be somewhere between 3 and 10 feet away in order for the remote to work.
Make sure that you are always able to see the whole front side of your Roku device, if you are not able, just move it until you can. Try not to put your Roku device somewhere in the cabinet or behind the TV, because your IR remote control will not be able to reach it.
It may sound trivial, but that may be the reason why your Roku remote stopped working. Maybe you unintentionally put your device out of the sight.
Enhanced Remote Controls
These remote controls are a bit different from the IR remote controls and to troubleshoot them, it takes a different approach.
We mentioned before that enhanced remotes have a button on the back and now we will show you in detail how to restart them and find a cause of your unresponsive remote control.
Follow these steps.
- Unplug the device from the power outlet
- Take the batteries out of the remote control
- Plug your device back in and wait until it reboots. You will see the home screen
- Put the batteries back in the remote control and wait approximately 30 seconds
Pair Roku Remote Again
If the last solution did not work for you, try to pair again your remote to the Roku device.
Follow these steps.
- Unplug your device from the power outlet
- Take the batteries out of your remote control
- Plug your device back in and wait until it finishes to reboot. You will see the home screen
- Put the batteries back in but, do not close the cover
- You will see the button at the back, you should press it and wait for about 5 seconds or until you see the LED light starts flashing
- If the light is not flashing, try again
There is a probability that wireless signal intrusion may be the reason that your enhanced remote does not work.
You can search and try to reduce some interferences if you find them and then you will hopefully stop asking “why my Roku remote stopped working“.
Let’s hope you have managed to find the reason so far.
Switch the Frequency of Your Router
It could be that there are some congestions on the frequency your remote control operates on. You can try and switch your router to a different frequency.
They usually use 2.4GHz and you can try to switch it to a 5GHz. If your router has a 5GHz network, try to use it and try to switch your Roku to the same frequency.
For the steps on how to change your router’s frequency, see here.
- Go to your browser and enter the IP address of your router
- Put your credentials to log in
- Find and choose Wireless from the menu
- In the band selection box, you can choose 2GHz or 5GHz
- After you have chosen the network, click Apply
Read Next: Learn how to fix blinking light on Roku Remote.
Conclusion
We have now reached the end of this guide and sincerely hope that you have managed to find the reason why your Roku remote stopped working and that you have fixed the problem. If you need any assistance on different types of Roku remote controls, you can visit Roku Support.
If none of these steps has worked, then you can try to buy another Roku remote control, maybe there is some error inside that cannot be fixed and you simply need to replace it.
Read Next: Learn how to setup Roku stick again in case you want to reset the process!
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