Why Is Peacock Premium Not Working? Complete Fix Guide

Your Peacock premium not working and you’re looking for a solution? No problem!

There could be plenty of issues occurring with your Peacock premium and today we’re going to review all of them and troubleshoot them accordingly.

The problem could vary from location preferences, all the way to troubles with your billing information and account.

Your Peacock premium might not work due to problems with your payment info or insufficient funds in your account. The Peacock application might be problematic, or your Peacock account might be restricted.

Let’s assume no further and explore real possibilities that users have shared, happened to their premium accounts.

Why Is My Peacock Premium Not Working?

When finding out what could be causing your Peacock premium to stop working, several factors should be taken into consideration.

First of all, there could be problems with the payment itself or Peacock might be holding your funds temporarily.

Here are some of the possible causes that are preventing Peacock premium from working on your account.

1. Insufficient Funds

Not having enough funds to pay for the Peacock premium might prevent it from renewing.

2. Wrong Payment Details

If you’re using the wrong payment details, Peacock might not be able to withdraw the funds needed for the premium subscription.

3. Problematic Application

An issue with your Peacock account might also prevent you from using the premium features.

4. Account Issue

A problem with your Peacock account might impact some billing functionalities and you won’t get charged.

Those were most of the possible causes that could affect your Peacock premium.

How to Fix Peacock Premium Not Working – Working Solutions

Let’s now move on to the actual troubleshooting part of this guide and get your premium working again.

Solution #1 Relog Into Your Account

The first and most simple approach towards issues an issue of this kind is to relog from your Peacock account.

If the Premium subscription doesn’t seem to work properly, there might be a temporal bug or glitch that you’ll be able to solve after logging in from the application.

Follow the steps below to log out of your Peacock and then log back in:

1. Navigate to your account settings in Peacock.
2. Tap on the “Sign out” option.
3. In the login screen, input your login credentials.
4. Press “Login”.
5. Check if premium now works.

Note: Be sure to write down your credentials correctly to avoid further complications in regard to logging in to your Peacock account.

Solution #2 Renew Billing Information

As you probably know, automatic subscriptions require renewing your billing information.

Regardless of whether you’re using a credit or debit card to pay Peacock, you will need to update the billing information to finalize the payment to Peacock.

For that purpose, head to the billing information/payment tab in your Peacock.

From there, you will be able to see all of your currently active payment methods. Choose to confirm one of them that’ll execute your payment.

Once you’re done, you should be charged automatically, and the premium subscription of your Peacock should be active onward.

Pro Tip: If that does not work, simply remove your card from the billing details and re-add it.

Solution #3 Add Funds To Your Account

The next major problem users have when updating their subscription with Peacock is the funds in their bank account.

Not having enough funds won’t allow Peacock to charge your bank wallet with the respective funds to activate the premium on your Peacock account.

Since there is a variety of different banks and applications you can use, we assume you’ll be able to check on your own whether your account has enough funds to complete the transaction.

The Peacock premium price starts from $5 per month, so make sure that you have the least funds available.

Note: If you’ve got the exact amount your bank might deny the transaction because of dues towards the bank.

Solution #4 Reinstall Peacock App

If you’re using Peacock as an application, there might be a problem, preventing you from using your premium features.

In that regard, we suggest reinstalling Peacock from your device.

For that purpose, follow the steps below:

1. Go to the storage unit of your device.
2. Locate Peacock and click on the Uninstall button.
3. Wait for the process to finish and go to your device’s app store.
4. Download Peacock back on your device and log in to your account.

What If I Am Using A Browser?

In that situation where you’re using a browser, then your best shot is either using a different browser or reinstalling your current one.

That will clear all cached data including any corrupted files which might be impacting your Peacock account.

This is an easy duty and you can do it from the Programmes tab on your computer. Once you’re done with clearing your browser, check if the Premium is going to work.

Solution #5 Contact Peacock

If nothing worked so far in regard to resolving the problem with your Peacock premium, we suggest reaching out to Peacock’s support team.

They will be sure to identify and resolve your problem in no time!

If you’re asking whether it is going to take long or not, the answer is that it shouldn’t.

Peacock is well-known for its quickness in regard to the support team and they will listen to your problem and resolve it as soon as possible!

If Peacock premium doesn’t work with you, first try with a different browser and relog from your account. Update your payment info and make sure you have enough funds to activate the subscription. Lastly, contact Peacock to resolve the issue if nothing worked so far.

Check out our recent guides on Peacock TV:

1. Why Does Peacock Keep Buffering? (Fix Guide)
2. How To Delete My Peacock Account?
3. How To Delete Continue Watching On Peacock?

Bottom Line:

Now that you know why Peacock premium not working, we hope you were able to solve the issue following our solutions.

After all, getting in touch with Peacock will provide you with the second round of troubleshooting where you can cover even more of the factors preventing your premium from working!