xbox one power button not working

There have been a few instances where users suddenly experience their Xbox One power button not working suddenly.

This might sound like a major issue, but it’s actually has a simple fix.

The causes for this problem are widely known, and as long as you follow a few troubleshooting steps, you should be able to resolve it in no time.

If your Xbox One power button stops working and you are unable to turn your console on, clean the surrounding area. There might be smudges or even dirt that could interfere with the button. Wipe it down with a clean towel and see if you can turn it on after cleaning it.

If you can’t power up your console, you will not enjoy playing your favorite games.

The button on the Xbox One can get a little sensitive, and if it’s not receiving the right amount of power or experiences a surge, it will not function properly.

What Causes Xbox One Power Button Not Working

Not Getting Enough Power

Plugging your Xbox One into a faulty socket that does not supply the right amount of power will cause the button to not work.

The power brick will usually tell you if your console is getting the correct amount.

It could be as easy as switching to a different socket to get the power button and your console working again.

Dirty Power Button

Dust and smudges can interfere with the power button. It is advised that you clean it regularly to avoid dirt to affect the power button.

Wipe it down with a clean cloth as that should restore its function.

Power Surge

Power surges can happen even on a small scale. Your Xbox One’s internal power supply is also a sensitive piece of equipment where a small surge can disrupt its function.

The key here is to discharge the capacitors by unplugging your console for a few minutes before powering it back again.

How to Fix Xbox One Power Button Not Working

fix xbox one power button not working

These are some of the most common causes of your Xbox One power button not working.

Now that you have a good idea of what they are, you should be able to use that knowledge to fix the problem.

Here are some of the fixes you can try to resolve this issue so you can power up your Xbox one and start playing your favorite games.

Solution #1: Check the Power Outlet

check power outlet

One of the most common causes of why the Xbox One power button and eject not working is your console is not getting enough power.

It could be a faulty power outlet where it’s not providing power and is causing the issue.

Here’s what you need to do if you suspect your Xbox One is plugged into a faulty electrical socket:

  1. Plug your Xbox One into a different power outlet.
  2. Test the power outlet by plugging in another device.

Note: If the power supply is working, but your console is still not powering up when you press the power button, you might have to consider contacting Microsoft support.

You may have defective hardware that will need replacing.

Solution #2: Clean the Area Around the Power Button

The Xbox One power and eject button are sensitive to touch, which means that it’s not mechanical where you need to depress it for it to work.

Sometimes smudges and dirt can accumulate and disrupt the function of the buttons.

If this is the case, you will have to clean the area around the power button using a clean cloth.

This should clear the dust and smudges, so the button works when you touch it.

Note: It is better to keep your console clean regularly, especially the area around the power and eject button. Wipe it down regularly, and you should avoid this issue.

Solution #3: Restart Your Xbox One

reset your xbox one

There are instances when the problem is unrelated to your console. Issues with the software can cause the power button to stop working.

There are also syncing problems that might cause the power and eject button to stop working.

If your Xbox One happens to be turned on and you are experiencing trouble ejecting a disk or pressing the power button, you might want to restart your console.

Since you will not be able to use the power button, you will have to restart using the controller.

Here are the steps to restart your Xbox One:

  1. Press the Xbox button on your controller and hold it for a few seconds.
  2. A menu will appear. Choose Restart console.
  3. Confirm by selecting Restart.
Note: Performing a restart should refresh the software and fix many of the most common issues, including the power button not working.

Solution #4: Perform a System Update

One of the steps you can take to restore the function of the power button on your Xbox is to perform a system update.

A bug in one of the updates could be possible to make the power button inoperable.

Here are the steps on how to perform a system update on your Xbox One:

  1. Ensure that your Xbox is connected to the internet.
  2. Press the Xbox button on your controller.
  3. Select Profile and System, then go to Settings.
  4. Choose System, then go to Updates and Downloads.
  5. Select Update Console.

This will start the process of updating your Xbox One software. It will download the update, then install it.

Make sure not to turn your console off while this is going on.

Note: If you see the message No console update available instead of Update console, it means that your software is up to date and does not need any updating.

Solution #5: Perform a Hard Reset

hard reset your xbox console

Apart from the power brick, your Xbox One console comes with an internal power supply.

If you have tried all the other troubleshooting steps here and still experience the same issue, you will need to do this step.

One of the reasons this happens is that your console’s internal power supply experienced a surge and tripped its breaker.

You should be able to fix this as long as you drain the current from the power supply, especially the capacitors.

Follow these steps to reset your Xbox One’s internal power supply:

  1. Unplug all the cables from the console, power brick, and the electrical outlet.
  2. Wait 10 seconds to 2 minutes.
  3. Push the buttons to drain the power left in the circuit board.
  4. Plug the cables back into the console and make sure they are tight and secure.
  5. Finally, plug the power brick into the outlet and turn on the console.
Note: If you can wait longer, the better. 

Some even recommend keeping your console unplugged for up to 30 minutes to ensure that the circuit board fully de-energizes and resets the power supply and your console.

Read Next: How to Make Xbox Controller Not Turn Off?

Last Thoughts

Thus, when the Xbox One power button is not working, you can test it out by plugging your console into a different outlet. However, the most effective solution to this problem is to perform a hard reset. This should drain all the remaining power from the circuit board and fix any tripped breakers.

The Xbox One power button not working seems like a complicated issue. However, if you follow the troubleshooting steps we described, you should be able to solve it in no time.

If you are still experiencing this problem, it means that your console might have a more serious hardware cause.

After exhausting all the troubleshooting steps here, the best course of action is to contact Microsoft support.

Our blog should help you fix your Xbox One power button issues. We also have other Xbox-related fixes that you can check out.

Nicole B