why is my roku so slow to respond

Asking why is my Roku so slow to respond? Stay with us to learn all about this!

Roku’s performance depends on several factors, which include the availability of storage, firmware, and internet connection.

Luckily, the response time of your Roku is easy to boost!

Your Roku is so slow to respond because there are too many apps running in the background or the internet connection is weak. In addition, applications create cache data that over time piles up and leads to a delay and slow response time.

Stay invested in our guide as we start going through the reasons for this problem!

Why Is My Roku Loading So Slow?

roku loading so slow
  1. Temporary performance fault 
  2. Too many background apps running
  3. A connection problem with Roku
  4. Overfilled Roku app cache
  5. Outdated Roku firmware
  6. A software issue with Roku

Before We Start:

Verify that your network and Wi-Fi devices are working, since they actively participate in our guide.

Moreover, ensure that your Roku TV or Roku streaming stick is connected to power and via HDMI to your TV/monitor.

How to Fix When Roku Is Slow to Respond?

Tip: Apply the steps in chronological order for the fastest results!

1. Reboot your Roku TV/Stick

reboot your roku tv and stick

As Roku is used for prolonged periods of time, the temporary cache of running apps may overwhelm the software.

As a result, Roku will start operating slower than usual and the delay may reach a point where it’s no longer operable.

  • Unplug the TV and/or Roku stick from the power to reboot Roku effectively!

Here’s how to reboot your Roku in easy steps:

  1. Use the Roku remote to shut down the device.
  2. Disconnect your Roku from the associated TV.
  3. Alternatively, unplug Roku TV from the outlet.
  4. If you’re using a Roku stick, unplug the HDMI.
  5. Wait for 1-2 minutes, while Roku is detached.
  6. Reconnect the cables and turn on your Roku.
Tip: We recommend plugging your Roku TV or Roku stick *directly* into an outlet!

2. Clear The Roku Cache Data!

clear the roku cache data

If you haven’t cleared the cache of Roku in a while, this may have a toll on the TV workability and performance of the streaming stick.

The application cache contains the login info for all apps on your Roku (for faster access), and much more logs of all sorts.

Here’s how to clear Roku’s cache data in easy steps:

  1. From the home screen, press Home 5 x times.
  2. Press Up once, and then press Rewind 2 x times.
  3. Press Fast Forward 2 x times and wait.

Clearing the cache data will only sign you out from browser services and all installed apps on your Roku.

Hence you would need to sign in to continue using your Roku applications.

3. Close/Delete Running Applications

close or delete running applications

When the Roku laggy behavior starts, closing running applications in the background of the streaming device will improve the performance.

Many services all working at once, will slow down your Roku and make it unbearable to use until the utilization is reduced. 

Here’s how to close background apps running on Roku:

  1. Press the “Home” button on your Roku remote.
  2. Scroll to the left/right and highlight the first app on the list.
  3. Press the asterisk button (*) on your Roku remote.
  4. Choose “Close” from the options to shut down the app.
  5. Repeat for all running applications on your Roku.

Tip: Deleting Apps

If you find that your Roku has too many apps installed, you should free up some of the storage to boost your Roku’s performance even more.

To delete apps on Roku, go to “Settings”, then “Applications”, select the app, and choose “Uninstall”.

Note: Uninstalling apps also removes all their settings and configurations!

4. Check the Internet Connection

If your Roku performance drastically drops throughout any online platform, this is due to a bad/unstable internet connection.

For optimal performance, while streaming, your Roku must be connected to reliable WiFi.

check the internet connection

Here’s how to reconnect your Roku to the home’s WiFi:

  1. Press “Home” on your Roku remote.
  2. Go to Settings and select “Network”.
  3. Choose “Wireless (Wi-Fi)” from the tab.
  4. Press on “Set up wireless connection”.
  5. Wait for the network scanner to complete.
  6. Tap on your network, and insert the password.

Ways To Optimize WiFi Speed?

When Roku is slow to respond, the reason might be a slow internet connection.

Here are a bunch of ways to optimize and boost the internet (WiFi) speed:

  • Reboot the network router (power cycle)
  • Disconnect other devices from the WiFi
  • Relive the network usage (stop downloading)
  • Disable active VPN services in your network
Tip: For solving any internet or WiFi blunders you can always contact your ISP!

5. Disable “Power-Saving” Features!

disable power-saving features

When enabled the power-saving or screen-saving features will drastically reduce the performance of your Roku, with the goal to save power.

These modes are typically used for monitoring or tasks that require your Roku TV or stick to be working 24/7.

Here’s how to check if such features are enabled:

  1. Go to Settings on your Roku.
  2. Tap on “System” and “Power”.
  3. Choose the “Power mode”.
  4. Select the “Always On” option.
  5. Ensure that the feature is “OFF”.
Info: By default, these settings are set to “Disabled”, but can be adjusted at any time. 

Keep in mind to always turn them off when using/interacting with your Roku.

6. Update Roku Firmware

update roku firmware

Whenever the Roku laggy episode begins one of the most efficient ways to solve the issue would be to update the Roku firmware version.

The Roku firmware updates automatically, but when the process has been interrupted or canceled due to an internet/power outage, you might need to update manually.  

Here’s how to update your Roku’s firmware easily:

  1. Go to Settings on your Roku TV/stick.
  2. Tap “System” and choose “System Update”.
  3. Press “Check Now” to start validating updates.
  4. Press the “Update” button to start the process.
Info: The firmware check may last for about 20-30 seconds, and the upgrade process might take longer, based on your internet speed.

7. Connect Roku with Ethernet

connect roku with ethernet

In case you still haven’t found an answer to why is my Roku so slow to respond, perhaps you’ll need to try a wired internet connection.

The internet speed would become faster, and more reliable and you’ll notice an improvement in online surfing, streaming, and app speed.

  • You’ll only need an Ethernet cable that is sold separately from your Roku!

Here’s how to connect Roku with an Ethernet cable to your router:

  1. Plug one of the Ethernet’s ends into your Roku TV.
  2. Connect the other end of the cable to your router.
  3. Tip: Use one of the yellow ports on your router/modem.
  4. Go to Settings on your Roku and enter “Network”.
  5. Then select “Set up internet connection” > “Wired”.
  6. Follow the steps to set up the Ethernet of your Roku.

The Roku TV has an Ethernet port but the Roku streaming stick doesn’t have one. Luckily we’ve found a wired internet connection solution even for the Roku streaming stick.

Note: For a Roku streaming stick, you’ll need a microUSB to Ethernet Adapter!

8. Reset your Roku to Factory Defaults

reset your roku to factory defaults

If your Roku is still failing to load and function as intended, perhaps a factory reset can settle this problem.

This process will permanently erase all content, apps, and data on your Roku TV or streaming stick.

The benefit will be that your Roku device’s OS (operating system) will be cleanly reinstalled and all of the settings will be flushed, thus the device’s performance speed should improve.

Here’s how to factory reset your Roku:

  1. Press “Home” on your Roku remote.
  2. Go to Settings and choose “System”.
  3. Select “Advanced System Settings”.
  4. Select the “Factory reset” option.
  5. Choose “Factory reset everything”.
  6. Follow the rest of the instructions.
Alert: Do not interact with your Roku once the factory reset has started.

Still Need Help?

In case you’ve attempted all of the steps above but nothing managed to help, perhaps you need some professional help at Roku’s Customer Support.

Then you should customize the type of your problem using their online tool and shortly after you’re ready a customer support agent will connect with you.

Good luck!

Quick Recap:

Now we’ve learned why is my Roku so slow to respond and that the only way to solve the problem is to clean the device’s storage and relieve its operation.

In addition, we also need to pay attention to the internet (WiFi), which is one of the major factors! Follow us for more!

Nicole B