vivint thermostat not reading temperature correctly

If your Vivint thermostat not reading temperature correctly, don’t hurry up with conclusions!

There are plenty of things that can be done to your thermostat, in order to solve the temperature problem. Fortunately, there are many working solutions to attempt so let’s get started.

Vivint thermostat may not be reading the temperature correctly, due to problems with the batteries or a clogged air filter. Moreover, the settings of the thermo-device may be incorrect or there is a problem with the general settings.

Just to clarify what is causing this problem with the Vivint thermostat, let’s look up some of the root causes for the problem.

Why Is The Vivint Thermostat Not Reading Temperature Correctly?

The temperature that your Vivint thermostat should read would only be the actual temperature that the ACs are blowing.

However, if you feel like the ACs are blowing way much colder or hotter air than the thermostat actually shows, there could be a problem with the setup.

Here’s what’s preventing the thermostat from showing the correct temperature:

1. Worn-Out Batteries

The less power your thermostat is getting from the batteries, the more issues with the interface and therefore the temperature settings will occur.

2. Problematic Settings

Setting up the options of your thermostat incorrectly can and will result in a variety of issues that involve the temperature.

3. Clogged Air Filter

Having the air filter of your ACs’ disposal system full, may prevent the system from reading the temperature correctly.

4. Inappropriate Thermostat Position

Putting the thermostat in an incorrect position will cause issues with the temperature reading ability of the device.

5. The Thermostat Has Gone Faulty

Lastly, the thermostat itself might be broken, therefore not reading the temperature the right way.

Let’s now quickly jump to the troubleshooting guide and get the temperature issue with your thermostat solved in a matter of minutes!

How To Fix When Vivint Thermostat Is Not Reading Temperature Correctly?

fix vivint thermostat not reading temperature correctly

Now that you’ve taken a look at what is possibly causing the issue on your thermostat, it’s time to solve the problem.

Just make sure to follow our solutions consecutively and test the thermostat after each fix attempt!

Here is how to solve the temperature issue with your Vivint thermostat:

Solution #1 Power Reset The Thermostat

You should begin with a swift power reset process on your thermostat. After all, a restart can always solve the problem with your device, especially if the root cause is simply a temporary glitch within the OS.

Here’s how to power reset the Vivint thermostat:

  1. Head next to the Vivint unit.
  2. Remove it from the wall.
  3. Take the battery cover off.
  4. Eject all of the batteries inside.
  5. Wait for 5 minutes with all batteries taken out.
  6. Re-install the thermostat.
Note: Position the batteries correctly once you’ve begun reinserting them back into the unit.

Solution #2 Clean The Air Filter

clean air filter

A clogged air filter is what’s preventing the thermostat from reading the temperature correctly.

That’s why the next step you should undertake is to clean the filter within your HVAC system that supposedly got clogged.

Here’s how to clean air filters within your HVAC compartment:

  1. Go over to the HVAC compartment.
  2. Locate where the disposed of pipe of the ACS goes.
  3. Take a look at the air filters and determine if any of them are clogged.
  4. Use a vacuum cleaner to get rid of all the dust that fell onto your air filter.
  5. Next, apply a wet cloth onto the filter to collect what’s remaining.
Note: Ensure that your air filter has completely dried up before reinstalling it onto the HVAC system and turning everything on.

Solution #3 Replace Thermostat Batteries

You should replace the Vivint thermostat’s batteries in case it isn’t reading the temperature correctly.

Sometimes similar problems can occur whenever the device is running low on electricity and by replacing the powering units, you should get the system going.

Here’s how to replace the Vivint smart thermostat unit’s batteries:

  1. Take the unit off the wall.
  2. Disengage the cover, that is keeping the batteries in place.
  3. Remove all batteries that are inside the thermostat.
  4. Insert new AA batteries into the unit.
  5. Put everything back in place.
  6. Test.
Note: Ensure that you’re inserting fresh batteries and not already used.

Solution #4 Relocate The Thermostat

relocate thermostat

Numerous users reported that the thermostat’s position can mess with what temperature the device shows.

If that’s the case, you should be able to solve the problem just by relocating the Vivint thermostat somewhere else in your household.

Use a position that’s only comfortable for you. Avoid installing it nearby other smart control panels, thermostats, RF radios, and even baby phones that can also confuse the system.

Once relocated, test your thermostat device to figure out if the issue is solved.

Note: Be careful during relocating the thermostat not to damage the hardware in any way.

Solution #5 Reset Vivint Thermo-Unit

If relocating the thermostat also didn’t help with the problem, you should execute the factory reset process on the device.

This process is proven to help with bugs, glitches, and even software blunders that are messing with the thermostat’s temperature.

Here’s how to reset the Vivint thermostat in easy steps:

  1. Go to the unit that you’ve just relocated.
  2. Press on the Home screen.
  3. Tap the SIDE button and hold it down for 3 seconds.
  4. Next, choose DOWN and highlight the Installer option.
  5. Highlight RESET and choose the feature with the SIDE button.
  6. Wait for the unit to be reset.
Alert: Make sure not to interact with the thermostat while the reset is still ongoing.

How To Fix Vivint Thermostat Not Turning On Heat?

thermostat not turning on heat

If your Vivint refuses to enable the heating option, there are a few things that are in your power and you can do.

Tip: Ensure to test the device’s heating functionality after attempting each of the fixes below.

Here’s what will solve the heating problem easily:

1. Enable the Heating Correctly

You may have messed up the heating enabling on your thermostat. Go to System > Modes > Heating and choose each option using the SIDE button.

2. Reconnect ACs to Power

The ACs may have lost power. Perform a power cycle on the wired ACs by disconnecting them from the power for 5 minutes.

3. Flip Safety Switch

Your HVAC system has an installed safety switch. Flip the safety switch towards the “OFF” side, to re-enable your system for either heating or cooling.

If your problem is still not solved, consider contacting an HVAC technician for additional help.

Note: Don’t forget that you can always reach out to Vivint customer service and report your problem to see if they can help.

Thus, to fix whenever the Vivint thermostat is not reading the temperature correctly, power cycle the device and replace its batteries. Next, relocate the entire thermo-unit and clean the air filter of the ACS. Only then, you shall factory reset the thermostat.

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Bottom Line:

Now that you’ve figured out why the Vivint thermostat not reading temperature correctly, the solution is now clear.

If you’re concerned that you did not execute any of our solutions correctly, feel free to jump back up and give it a try.

Nicole B