Are you experiencing the infamous Twitch app network error problem, which does not allow you to access the streaming platform?
Are you trying to find the answers to it so that you don’t have to deal with this dilemma in the future?
Tens of thousands of people get this error, so, if you are part of that, you are just on the right page.
Forget all the hocus pocus that other guides have told you to do so. This will be everything you need!
To solve this concern, you first must make sure that the problem isn’t with your internet connection. Then, see if the Twitch server is down or if it’s under maintenance.
If both are working fine and perfectly, you need to perform a couple of troubleshooting steps.
Before we get to solving, let’s first try to understand the nuisances you’re experiencing.
What’s Causing the Network Error on the Twitch App?
A lot of people are not aware that the network error on the Twitch app can be caused by different reasons.
It’s not just a singular type of problem that has one solution. In fact, here are some of the reasons why you are not able to access the Twitch app.
Internet Connection Problems
One thing that most people overlook is their internet connection. In troubleshooting anything over the internet, the first thing you need to check is if you are connected to it.
You might be experiencing dropping connections, it could be sluggish or slow, or it could currently be under maintenance.
Twitch, just like any other platform or server, experiences maintenance issues and problems, too.
You cannot expect it to run 101%, 7 days a week, 365 days a year. Of course, there’ll be instances when they’re trying to fix bugs and other inconsistencies on the server.
Don’t get us wrong, antivirus software is there to protect us from any harmful software.
However, it could actually contribute to the fact that you’re not able to access and use the Twitch app, too.
Clear Cache and Cookies
Whatever you access and open over the internet gets stored – and we’re not just talking about history.
Some cached cookies and data leave traces that you were there, and sometimes, these things tend to overload, which can cause a server or a system not to load up properly.
So, what do you do when you see the prompt that says Twitch app network error please try again?
How to Fix Twitch App Network Error Problem
As we mentioned above, it can’t just be fixed with a one-step process.
Instead, you will need to follow a comprehensive procedure in order to make sure that your access isn’t compromised.
Without further ado, here is how you get over the Twitch app network error dilemma.
Step #1: Close the Stream Completely
If the error pops right out, close it completely. If you can force quit or force close it, do so.
Closing it or minimizing it while you are letting it run in the background won’t make much of a difference.
Step #2: Check Internet Connection and Twitch Server
After you close or quit the app, the next thing you want to do is to check and see if you are having internet connection problems.
As you can remember, part of the most common culprits causing the error to happen is faulty and an intermittent connection.
In addition to that, it’s also worth checking if the Twitch server is completely in check.
Try to see if there are any problems with the server that you might be missing out on.
Step #3: Disable Antivirus Software
As part of their jobs, antivirus software would try to block out anything that looks like a threat to them, and what’s the top form of threatening content over the internet – ads.
Since April of this year, Twitch started to test ads that’ll automatically run during the stream for users.
If you have not been seeing ads lately, don’t rejoice yet – the rollout might just not have reached your region.
Step #4: Clear Cache and Cookies
Cached data and cookies are some of the subtle error-causing things that many people are not aware of.
Whether you’re using the browser version or the app, you can clear cookies and cached data.
Here’s an easy step-by-step guide on how you can clear the cache on your Chrome:
- Open Chrome and click the More option, which you’ll see at the top-right.
- Hit on More Tools and locate the option that says Clear Browsing Data.
- You will be asked what you want to be deleted; select All Time.
- Then, go to the category that says Cookies and Other Site Data.
- Tick the box beside Cached Images and Files > Clear Data.
If you are using the app, however, here is how you can do it:
To clear cached data and cookies from the Android version of Twitch, go to Settings > Apps.
Once there, locate the Twitch app and click on it. You will see multiple options, select Clear the App Data and Clear App Cache.
For iPhones, on the other hand, all you must do is to go to Settings > General.
From there, just select iPhone Storage then select the app you want to offload, and in this case – Twitch.
Hit on Offload App, and the app would be good as new!
Step #5: Turn Off or Disable Browser Extensions
Should you be using it on your browser, try to disable all browser extensions that are currently working.
Whatever browser you are using, just go to Settings/More > Extensions to see all of the extensions that you’re using.
Then, hit on the extension you want to disable or toggle the slider to turn it off or disable it.
Step #6: Try the Desktop Client Instead
Lastly, try Twitch’s desktop client and see if the problems persist. This is the last resort in case things don’t go down too well even after following steps 1 to 5.
Predominantly, though, users have reported seeing positive results from their apps after they did it.
If you are still experiencing the problem even if you’re already using the desktop client or program, then calling Twitch to see what’s happening could help you further.
Twitch’s desktop client is known to be the safest, the most stable, and the most reliable platform out of all other options that you have.
Read Next: How much data does Twitch use?
Twitch Network Error Persists, What Should I Do?
Should the problem or the error continue even after you have done all this, the next best thing to do is to call or email Twitch’s customer support team and ask away.
For sure, they will have the best and the most recommended solution for you.
It will also be good to tell them that you have finished and accomplished all necessary troubleshooting steps, so you don’t have to do them again!
Enjoy Twitch Like Never Before!
This guide isn’t only for those who are experiencing it regularly. If the error is happening rarely, maybe one (1) to two (2) times a week, doing this can help you get rid of it indefinitely!
The Twitch app network error isn’t rocket science. It’s a simple error that you can solve in under 10 minutes!
No, you don’t have to be a technical expert to be able to solve it!