toshiba fire tv remote not pairing

Wondering why your Toshiba Fire TV remote not pairing? Keep reading to know the solution!

We understand your frustration when you’re just unboxing your new Fire TV only to realize that the remote is not pairing.

Well, you’re not the only one welcomed this way, so in this guide, we’ll share with you the most-effective troubleshooting to attempt!

Most Toshiba Fire TV remotes are designed to pair automatically as soon as you insert new batteries and turn on the Fire TV.

If your remote is not pairing, you must first verify that the batteries are actually fresh and if yes, perform a thorough troubleshooting!

Let’s move deeper and unwrap some more detail!

Why Toshiba Fire TV Remote Will Not Pair?

why toshiba fire tv remote will not pair
  1. Weak or incompatible batteries in the remote.
  2. Remote or TV IR sensors signal obstruction.
  3. Interference from other nearby wireless devices.
  4. Large proximity between the remote and the TV.
  5. Toshiba remote previous pairing is causing issues.
  6. The Fire TV remote hardware is damaged or faulty.

Important – Must Know!

You can connect up to seven controllers to your Fire TV.

If your Fire TV is already paired with seven controllers, you will need to unpair or remove one of them to pair another remote. To unpair the remote from a Fire TV, all you need to do is reset it.

Toshiba Fire TV Remote Not Pairing? – 7 Working Solutions!

Note: It is important to use every method for properly troubleshooting and pairing your remote!

1. Replace the Remote Batteries

replace the remote batteries

The batteries are the main power source of your Toshiba Fire TV remote.

If you have a weak or incompatible battery in your Toshiba Fire TV remote, it is obvious that your remote will not work or pair because the batteries have a direct influence on the remote’s workability.

  • Install a new set of Alkaline 2 X AAA batteries in your Fire TV remote control.

All you have to do is open the remote battery compartment, remove the previously installed batteries, embed the fresh set, and attach back the compartment cover. 

Note: We highly recommend you use the Duracell Alkaline batteries because they function longer than regular batteries.

2. Power Cycle the TV & Remote

power cycle the tv & remote

Temporary bugs or issues with the TV or its remote can prevent the devices from pairing and transmitting signals to other coordinate devices.

However, power cycling both the Toshiba Fire TV and the remote works very well and typically fixes most pairing issues. 

How to Power Cycle the Toshiba Fire TV?

  1. Unplug the Toshiba Fire TV from the power outlet.
  2. Disconnect the power cable from the back of the TV.
  3. Leave the TV unplugged for at least 2 to 3 minutes.
  4. Reconnect the power cable back to the TV back port.
  5. Plug the TV’s power adapter back into the wall outlet.

How to Power Cycle the Fire TV Remote?

  1. Hold the remote and open the battery compartment cover.
  2. Gently remove the already installed batteries in the remote.
  3. Press and hold the Power Button for about 30 seconds.
  4. Then, press all remote buttons for 2 seconds each!
  5. Install the batteries back into the remote and close the cover.
how to power cycle the fire tv remote

Turn on your Toshiba Fire TV and move closer to your TV’s IR eye to see if the remote is pairing and your TV is responding to remote actions.

In case the same issue continues, keep reading!

3. Pair the Remote Manually!

If your Toshiba Fire TV remote still does not pair automatically after a power circulation on the entire setup, it’s time for a manual remote pairing

Here’s how to manually pair the Toshiba Fire TV remote in easy steps:

  1. Navigate to Settings” on your Toshiba Fire TV.
  2. Select the “Controllers & Bluetooth Devices”.
  3. Go to the “Amazon Fire TV Remotes” section.
  4. Locate the Power button on your Fire TV remote.
  5. Press and hold the Power button for 10 seconds.
pair the remote manually


  1. Choose the “Add new remote” on-screen option. 
  2. Follow the prompts on the Fire TV to pair the remote.
Note: If your Fire TV remote still does not pair, jump onto the next method!

4. Check for Physical Obstructions!

When you try to pair the remote from a long distance or out of sight of the Fire TV, the process will keep failing until the obstruction is removed.

Simply move closer to your Toshiba Fire TV, make sure there are no physical obstacles between the remote and TV, and test pairing again!

check for physical obstructions

The following obstruction may prevent the remote from pairing:

  • Furniture (e.g., couch, table).
  • Think walls or other surfaces.
  • Electronics (e.g., Wi-Fi, Bluetooth).
  • Large glass or metal objects.
  • Mirrors or reflective surfaces.
Tip: To re-attempt the automatic remote pairing simply reinstall the batteries!

5. Check the Remote IR Sensor 

The Toshiba Fire TV and remote communicate by sending and receiving infrared beam signals.

Check to see if the IR sensors on both the remote and your Toshiba TV remote are dirty, damaged, or malfunctioning.

This could prevent the remote and TV from communicating.

check the remote ir sensor

Here’s how to test whether the Fire TV remote IR sensors work:

  1. Open the camera on your mobile and switch to video mode.
  2. Position the remote’s IR “eye” in front of your mobile camera lens. 
  3. Press buttons on the remote while observing through the camera. 
  4. When you press the button, look for a small white or purplish light. 
  5. Check Results:

✅ If you can see white light flickering in the recorded footage, the remote IR is working.

✅ If you don’t see a flickering light, clean the IR transmitter and check it for defects.

If you notice any damage to the remote IR transmitter, it is possible that it is defective and is not functioning normally.

In this case, you need to get a new replacement remote for Fire TV.

6. Reset and Re-pair the TV Remote

reset and re-pair the tv remote

Resetting your Toshiba Fire TV remote is another excellent troubleshooting step that can restore the remote to its original state and clear all issues.

This method will refresh the remote and will allow a fresh attempt for pairing when you’re reading with the steps below:

  1. Unplug your Toshiba Fire TV from the electrical outlet for 60 seconds!
  2. On the remote, press the Left + Menu + Back buttons simultaneously.
  3. Hold all buttons for 12 seconds and then release them simultaneously.
  4. Next, open the remote battery cover and take out the remote batteries.
  5. Plug your Fire TV back into an outlet to continue the reset process.
  6. Wait until the Fire TV screen says Remote Can’t Be Detected.
  7. Insert the batteries back into your remote and press the Home button.
  8. Wait until the Toshiba Fire TV remote’s LED indicator blinks in blue.

After performing all the above steps your Toshiba Fire TV remote will automatically be paired successfully. In case the remote is still not paired, press the Home button again for 10 seconds.

Reminder: Test the manual remote pairing again, now after the remote restoration!

7. Use Fire TV App (Workaround)

use fire tv app (workaround)

If your Toshiba Fire TV remote not pairing after factory reset, the good news is that you can use the Fire TV app on your mobile device.

Instead of a physical remote, in the app, you will find a digital remote, which has absolutely every button as the original one.

Note: The only requirement is for the Toshiba Fire TV to be already connected to the WiFi.

How to Use a Mobile Device as a Fire TV Remote?

  1. Go to the Play Store or App Store on your mobile.
  2. Install the Fire TV app on your mobile device.
  3. Connect your mobile to the same Wi-Fi as your Fire TV.
  4. Launch the Fire TV app on your mobile device.
  5. Select the available device (Your Fire TV) on the screen.
  6. Follow the on-screen prompt to set up the remote control.

When the app is linked to your TV, you can use the on-screen navigation, keyboard, and other menu options on your Fire TV device for control and streaming.

If you’re uncomfortable using your mobile device as a remote, simply get yourself a new remote for your Toshiba Fire TV. 

contact customer support
Tip: You can also contact Amazon Support for further guidance!

Quick Recap:

If your Toshiba Fire TV remote not pairing, power cycle the remote and Fire TV, install the new batteries in the remote, and check the remote IR “eye”.

Furthermore, test the manual pairing process, and in case the method doesn’t work, set up the digital Fire TV remote!

Check out our blog for more troubleshooting guides for your Fire TV!

Read Next: Toshiba Fire TV Not Turning On? – Here’s How to Fix

Nicole B