sony tv stuck in a rebooting loop

Wondering why your Sony TV stuck in a rebooting loop? This guide is prepared for you!

We understand your concern when your Sony TV enters an endless rebooting loop and doesn’t turn on or respond to any commands.

Don’t worry, if you’re not sure what to do next, just keep reading this guide, where we will unwrap all facts as well as the best working solutions!

If your Sony TV is stuck in a rebooting loop, check the TV power cable and outlet, then power cycle the TV by unplugging it from the power.

In case the rebooting loop keeps happening, you need to check the remote, reduce TV overheating and carry out updates!

Let’s next attempt to figure out what is causing the Sony TV to reboot! 

Why Is Sony TV Stuck On Boot Loop?

why is sony tv stuck on boot loop

Several factors can cause the Sony TV to be stuck on the endless boot loop including issues with the TV power supply or cables, software, or with the TV itself.

However, the best possible thing to do prior to the troubleshooting is to get familiar with all possibilities that are involved: 

  • Malfunctioning Sony TV wall socket
  • Loose connection of TV power cord 
  • TV HDMI-CEC settings are enabled
  • Malfunctioning TV remote control
  • TV software crashes leading to reboot
  • Incomplete firmware installation attempt
  • Issues with the Sony TV hardware
Info: If you’re able to recall an event that lethally damaged the TV, you might need servicing!

How To Fix When Sony TV Stuck In A Rebooting Loop?

Note: Follow the guide chronologically!

1. Power Cycle the Sony TV

power cycle the sony tv

Usually, the Sony TV gets stuck in the rebooting loop due to power issues with the device that can be easily fixed by a power circulation.

This is an easy and quick method that will resolve all temporary issues with your Sony TV and resolve the rebooting issue within 60 seconds!

Here is how to power cycle the Sony TV:

  1. Unplug your TV from the wall socket.
  2. Locate the power button on your TV.
  3. Hold the power button for 30 seconds.
  4. This will completely discharge the TV.
  5. Release the button and power on the TV.
Tip: Start a timer to check how long it will take for your Sony TV to reboot after the power cycle!

2. Reduce Sony TV Overheating!

reduce sony tv overheating

Overheating can also cause your Sony TV to become stuck at the start-up screen and continue to reboot.

So, unplug your Sony TV from the wall outlet and leave it unplugged for about 30 minutes to completely cool down, so you can test whether the TV will restart with minimal heat.

In the meantime, you can touch the back panel of the TV to identify whether it’s hot on the touch, and possibly resolve the overheating.

There are a few key factors to follow:

  1. Dislocate any heat conductors near the Sony TV.
  2. Unplug other turned-on devices near the Sony TV.
  3. Ventilate the room where the Sony TV is installed.

When you are sure that your Sony TV is completely cool, plug it into a power outlet to turn it on.

In case the Sony TV does not restart the first few minutes, and then starts to reboot again, it’s likely that the TV is overheating, which is common for the hot summer seasons!

3. Inspect the TV Power Income

inspect the tv power income

There is a chance that your Sony TV power outlet is not operating and supplying fluctuating voltage to the TV, making the device restart indefinitely.

It’s also possible that the power cable is loosely connected, damaged or any of the involved ports are obstructed, causing the restarts.

Here is how to inspect the Sony TV power cord & power outlet:

How to Check a TV Power Outlet?

  1. Unplug your Sony TV from the power outlet.
  2. Plug another device into the TV power outlet.
  3. Tip: Use a phone charger or a simple lamp.
  4. Does the power outlet work well?

How to Check the TV Power Cord?

  1. Ensure that the TV power cable is unplugged.
  2. Disconnect the power cord from the back of the TV.
  3. Inspect the cable for damage, breakage, or defects.
  4. Inspect and clean the TV port of any obstructions.
  5. Tightly reconnect the power cord back to the TV port.

Once you are done, then check your Sony TV for rebooting loop!

4. Eject the Sony TV Remote Batteries

eject the sony tv remote batteries

If your Sony TV remote control is malfunctioning it’s likely that the remote is sending false signals to the TV making the device constantly reboot.

Don’t worry, this is easy to identify and fix and only requires the user to eject the remote batteries and test whether the TV restarts.

Here is what you need to do to fix the Sony TV rebooting loop:

  1. Open the Sony TV remote battery compartment.
  2. Gently eject both batteries from the TV remote.
  3. Locate and press the Power button from the remote.
  4. Keep holding the same button for about 20 seconds.
  5. Then, install the batteries back into the remote control.
  6. Test… 
Info: Make sure the remote control is in good working order and that the batteries in your Sony TV remote are not weak. 

If the rebooting loop issue persists, try installing fresh batteries!

5. Disable the Sony TV HDMI-CEC

disable the sony tv hdmi cec

If you have any HDMI devices connected to your TV’s HDMI port, there is a good chance that the HDMI-CEC connection will cause your TV to reboot.

This option allows the remotes of HDMI devices that are connected to the television to interact with the power state of the Sony TV.

Note: Disabling the HDMI-CEC setting on Sony TV might vary between models!

Here is how to disable the HDMI-CEC settings on any Sony TV model:

  • Settings > Channels & Inputs > HDMI Settings > Device List > Disable
  • Settings > Watching TV > External inputs > BRAVIA Sync settings  
  • Action Menu > Sync Menu > Bravia Sync Settings > BRAVIA Sync Device
  • Action Menu > Sync Menu > Connected devices > Disable
  • Sync Menu > HDMI Device Selection > Disable

If you are unable to disable the HDMI-CEC settings on your Sony TV, try disconnecting all HDMI-connected devices. Once you are done, then check for the rebooting loop on your TV.

6. Update Sony TV Firmware!

update sony tv firmware

When your Sony TV hasn’t been updated in a while, it’s highly likely that the TV to produce weird bugs and glitches.

Also, it’s not excluded that your Sony TV is stuck in a rebooting loop due to a failed firmware upgrade, that keeps attempting and respectively, keeps failing…

Here is how to update the Sony TV firmware manually:

Update Google Sony TV Firmware:

  1. Tap on the Quick Settings button from the TV remote.
  2. Tap on the Settings gear icon from the screen.
  3. Find and tap on the System option then choose About.
  4. Update the Sony TV software if the latest update is available.

Update Android Sony TV Firmware:

  1. Find and tap on the HELP button from the remote.
  2. Tap on the Status & Diagnostics mode on the TV screen.
  3. Tap on the System Software Update to proceed.
Tip: We recommend performing another power cycle after the TV has been updated!

7. Factory Reset the Sony TV

If your Sony TV crashes or turns off during the software update process, then that’s why the TV is still stuck in a rebooting loop.

factory reset the sony tv

In this case, forcing a factory reset on the Sony TV will come in handy and should resolve the problem in a matter of minutes.

Note: Factory resetting on Sony TV will permanently delete all TV data and settings!

Force Factory Reset – With One Button On TV

  1. Unplug the Sony TV from the wall socket.
  2. Locate the power button on the TV panel.
  3. Press and hold the power button on the TV.
  4. While holding, plug the Sony TV into the outlet.
  5. Release the button when white LED light appears.
  6. Your TV will automatically reboot twice and turn on.
  7. If the TV doesn’t turn on, press the power button.
  8. Wait until the “Welcome Setup Screen” appears.
  9. Then perform the setup process on your Sony TV.

Force Factory Reset – With Three Buttons On TV

  1. Unplug the TV power cord from the socket.
  2. Press and hold the Power + Volume Down (-).
  3. While holding, plug the power cord into the socket.
  4. Wait until you see a green LED light appearing.
  5. When the green LED light appears, release the button.
  6. Your Sony TV will then automatically reboot twice.
  7. If your TV won’t start, press the power button once.
  8. Wait until you see the “Welcome Setup” on the screen.
  9. Set up your Sony TV from scratch and test for issues.
contact sony support
Tip: In case you need further help or guidance, you can contact Sony Support anytime!

Quick Recap:

If your Sony TV stuck in a rebooting loop, power cycle the TV and leave it unplugged for half an hour, to test for overheating. Then, eject the remote batteries to prevent any false signal, then disable the HDMI-CEC or unplug all connected devices to test for any issues.

For more such helpful troubleshooting guides, visit our blog!

Read Next: Sony TV Blinking Red Light 6 Times? Why & How to Fix

Nicole B