marshall speaker won't connect to wifi

Wondering why your Marshall speaker won’t connect to WiFi? We got you covered here!

Marshall speakers provide amazing online music streaming when connected to WiFi. However, many users have recently reported problems connecting their

Marshall speakers to the wireless network, so, if you’re dealing with the same issue, this guide will come in handy.

If your Marshall speaker is not connecting to WiFi, the network setup might be incorrect or there is a network issue in your equipment.

One of the best-working methods against connectivity issues is power cycling the WiFi router and reducing the WiFi proximity.

Let’s continue with unwrapping some essentials first!

How To Connect Marshall Speaker To WiFi Correctly?

how to connect marshall speaker to wifi correctly

There’s a chance you’re using the wrong method to connect your Marshall speaker to WiFi or you’re missing a step, which is why the speaker isn’t connecting.

No worries, just follow the steps below to properly configure your speaker and hopefully connect seamlessly.

Note: Make sure that your phone is connected to the same WiFi network as the speaker!

Here is how to connect the Marshall speaker to WiFi:

  1. Turn on your Marshall speaker using the Power button.
  2. Open the App Store or Google Play store on your mobile.
  3. Search for the Google Home App using the search bar.
  4. Download the Google Home App from the content store.
  5. Open the app and enter your Marshall account details to log in.
  6. Next, add your Marshall speaker into the app for setup.
  7. Continue following the app instructions to connect it to WiFi.
  8. Ensure to enter the correct credentials for your WiFi.

Important – Next Steps!

When the speaker is connected, turn the Source knob button on the top of the speaker to WiFi and press and hold the button for 3 seconds.

This will put the speaker in discoverable mode, and in case this doesn’t help and you’re unable to connect, continue troubleshooting below!

How To Fix When Marshall Speaker Won’t Connect To WiFi?

Tip: Follow the steps in the order they are listed for the quickest results!

1. Enable the WiFi On Devices

enable the wifi on devices

If the WiFi feature on your mobile device or the Marshall speaker is not enabled, the device will not connect at all.

Sometimes the speaker will not connect to WiFi due to network issues with both instances involved in the connection – your mobile and the Marshall speaker.

Note: The main rule is to connect both devices to the same WiFi network!

How to Enable WiFi on a Marshall Speaker?

  1. Locate the Source knob from the speaker.
  2. Turn and hold the source knob to Wi-Fi.
  3. Press and hold the knob for 3 seconds.
  4. The speaker will start discovering WiFis.
how to enable wifi on any smart devices

How to Enable WiFi on Any Smart Device?

  1. Navigate to your device Settings.
  2. Tap on the WiFi or network settings.
  3. Tap on the WiFi toggle button to turn it off.
  4. Again, tap on the toggle button to enable the WiFi.

When you are done with the steps, then check for the WiFi connectivity on the speaker.

If the speaker still won’t connect to WiFi, without any hassle continue reading this guide!

2. Power Cycle the WiFi Router!

One of the most effective and all-around solutions for resolving WiFi connectivity issues is to power cycle the WiFi router.

This will eliminate the possibility of a network error from your setup, which is one of the most frequent reasons for WiFi connection between your devices!

power cycle the wifi router

Here is how to power cycle the WiFi router:

  1. Unplug the WiFi router from the wall outlet.
  2. Unplug the modem (if available) from power.
  3. Disconnect the Ethernet cable from the router.
  4. Wait for about 5 minutes for a power cycle.
  5. Securely reconnect the wires to the WiFi router.
  6. Plug your WiFi router and modem back into the wall.
  7. Check the WiFi connection on the Marshall speaker.
Quick Tip: Try using the WiFi on your other smart devices to see if it works and in case you identify a networking issue, contact your ISP for more help.

3. Close WiFi Distance Proximity

close wifi distance proximity

If your Marshall speaker isn’t connecting to WiFi, a simple and quick fix is to move the device closer to your WiFi router.

By reducing the distance between the speaker and the router, you can improve signal strength and increase the chances of a stable WiFi connection.

  • Set up your Marshall speaker and WiFi router within the range of 10 – 15 meters!

When moving your Marshall speaker closer to the WiFi router, ensure to prevent any physical or wireless interference.

Those can represent obstructions such as a blanket covering the router or the speaker, a large metal object in-between, or simply another wireless device nearby.

Tip: Follow the steps at the beginning of the guide to correctly reconnect the Marshall speaker to the WiFi.

4. Reinstall the Google Home App

reinstall the google home app

One of the possible reasons why the Marshall speaker is not connecting to the WiFi is a fault with the Google Home app on your device.

The best way to address all app-related possibilities at once would be to perform a clean app reinstallation, which is explained in the steps below:

  1. On Android, go to Apps/Storage > Google Home > Uninstall.
  2. On Apple (iOS), hold the Google Home app icon > tap on the “”.
  3. Then open Google Play (Android) or App Store (iOS).
  4. Find the official “Google Home” app to download and install.
  5. Sign into your Google Account to continue with the WiFi setup.
  6. Double-check whether your mobile device is connected to WiFi.
Reminder: When you’re ready, follow the steps at the beginning of the guide to connect the Marshall speakers to the WiFi.

5. Factory Reset the Marshall Speaker!

factory reset the marshall speaker

Sometimes Marshall speakers won’t connect to the WiFi due to software or electrical issues which might restrict the device from connecting.

If you’re still having trouble, the next step is to perform a factory reset on your speaker, which in most cases, solves all errors and bugs.

  • The Marshall speaker’s in-app configurations and settings will be erased!

Here is how to factory reset the Marshall speaker:

  1. Locate the Single or Multi-Mode speaker button.
  2. Press the Single/Multi Mode button + Source knob.
  3. Keep pressing both buttons for about 7 seconds.
  4. Release the buttons when the indicators are lit.
  5. The Marshall speaker is set to the default settings.
Reminder: When you're done resetting your speaker, use the app to set up and connect it to WiFi so you can continue your entertainment. 

6. Set Up a Non-WiFi Connection (Workaround)

setup a non wifi connection workaround

If your Marshall speaker still won’t connect to your WiFi network, then you should know that the speakers can also be paired via Bluetooth or Audio Cable.

To connect your speaker this way, you will only need a music player such as a smartphone, tablet, or even an MP3 or MP4 player! 

Connect Marshall to Bluetooth – Wirelessly:

  1. Ensure your Marshall speaker is turned ON.
  2. Choose Bluetooth as the input source.
  3. Press and hold the Source Knob button for 2 seconds.
  4. Release the button when the Bluetooth indicator flashes.
  5. Enable Bluetooth Permission on your mobile or device.
  6. Tap on the Pair New Device option and select the speaker.
  7. Then tap on the Pair button to pair your Marshall speaker.
connect music player to marshall devices

Connect Music Player to Marshall Speakers:

  1. Turn off the Marshall Speaker using the power button.
  2. Acquire a compatible cord with a 3.5mm Stereo Plug.
  3. Connect the cord to the Input 1 port on the speaker.
  4. Connect the other end of the cord with the music player.
  5. Turn on the speaker and locate the Input 1 button.
  6. Press Input 1 as a Source until the Indicator is lit.
Info: Remember that the steps may differ between Marshall speaker models, so if you're having trouble connecting consult with the user manual.

Need More Help?

check marshall contact us page

If you still want to connect your Marshall speaker to the WiFi, then without any further delay, reach out to Marshall Support.

The actual manufacturers of the Marshall speaker will better guide and help you to resolve potential technical issues with the device.

Good luck!

Tip: Feel free to share what you’ve attempted in this guide to save as much time as possible!

Quick Recap:

If your Marshall speaker won’t connect to WiFi, begin by reconnecting the unit correctly and inspecting your WiFi and internet consistency. In case that doesn’t help, perform a factory reset on the Marshall speaker and/or use a different method to connect.

Check out our blog for more troubleshooting guides!

Read Next: Marshall Speaker Connected But No Sound? – Easy Fix Guide

Nicole B