liftmaster not connecting to wifi

Wondering why is Liftmaster not connecting to WiFi? Keep reading!

The Liftmaster garage door opener can be connected to the WiFi by using the myQ application, therefore any app problems will reflect on the device’s connectivity.

In this guide, we’ll cover every single possibility for the connection problem and help you solve the issue in no time!

When the Liftaste is not connecting to the WiFi, users should close the proximity between the device and the network router. The next steps would be to reset the WiFi settings, inspect the internet reliability and reset the Liftmaster garage door opener.

This is only part of the solution so keep reading to unveil all of the methods!

Why Is Liftmaster Not Connecting to WiFi?

why does my liftmaster not connecting to wifi

The Liftmaster device is a garage opener with the myQ software.

Any problems regarding the WiFi connectivity with the device could be related to software issues, such as outdated firmware, incorrect WiFi drivers, application problems, etc…

Here’s what could make the Liftmaster device not connect with your WiFi:

  • An insufficient WiFi connectivity distance
  • Problematic WiFi settings on the Liftmaster garage door opener
  • Incorrect mobile configurations, such as Wi-Fi Assist
  • An issue with the myQ mobile application

Keep in mind that in your situation, multiple of these causes could apply.

In the upcoming solutions, we will address all of the above-listed causes with the corresponding resolutions, so you could solve the connection problem as soon as possible.

Let’s jump right in!

Liftmaster Garage Door Opener Not Connecting to WiFi?

liftmaster garage door opener not connecting

Before we begin with the troubleshooting, double-check if you’re selecting the correct network in the WiFi setup and inputting the correct password.

These are essentials that you’ll need to ensure beforehand, in order for the solution guide to be effective. 

Here’s how to fix your Liftmaster garage door opener in easy solutions!

Solution #1 Power Cycle Liftmaster

A power cycle on your Liftmaster is always capable of resolving both hardware and software issues with the device.

If the WiFi setup seems to fail inevitably, then you should perform a power calculation on your Liftmaster garage door opener to see whether this will help!

Follow these instructions to power cycle your Liftmaster device in easy steps:

  1. Go over to your Liftmaster device.
  2. Unplug the AC power cord from the device.
  3. Wait for 5 minutes while the device is disconnected.
  4. Reconnect the power adapter back into your Liftmaster.
  5. Turn the device on.
  6. Go through the WiFi process again.

When the reset is over, test connecting to the WiFi network again. In case it fails, proceed.

Note: Keep your device unplugged as long as possible to provide complete power circulation!

Solution #2 Reset myQ WiFi Settings

reset myq setting

If your Liftmaster garage door opener was working fine just recently, but the password of your router has changed or the network has been altered, you will have to reset the myQ settings. 

You will have to delete the current profile of your Liftmaster within the myQ app and re-do the WiFi setup process.

Keep in mind that if you’re experiencing this problem on a brand-new Liftmaster, you should proceed to the next solution.

Here’s how to clear or reset the Liftmaster myQ WiFi settings from the app:

  1. Open the myQ application on your mobile device.
  2. Go to “Devices”.
  3. Locate your Liftmaster myQ device.
  4. Delete its profile from the myQ app.
  5. Go to “Add Device”.
  6. Re-add your Liftmaster to the myQ app and use the new password to set up the WiFi.

In case you’re unable to connect to the WiFi at all or the device connects and shortly after disconnects, the problem might be with the connectivity to the router.

Let’s learn more!

Solution #3 Move Your Router Close to Liftmaster

move the router

WiFi signal strength is of necessity when it comes down to connecting your Liftmaster to the WiFi.

If the router and garage door opener are too far apart, the door opener will barely recognize the WiFi signal during setup, and might not even be able to connect.

Your next move should be to move your router a little closer to the Liftmaster opener! 

Still Unable To Connect? – Check The Frequency!

It’s important to make sure that you’re connecting to the 2.4Ghz network since the myQ does not support 5Ghz frequency broadband.

For standard 2.4GHz connections, the recommended range is around 30-40 meters for stable and persistent WiFi strength.

When you’re ready, re-attempt the WiFi setup process on your myQ Liftmaster! 

Note: Keep close proximity between the Liftmaster opener and router for the rest of the guide!

Solution #4 Update the myQ App

update your myq app

Since the myQ application is used to hook up the Liftmaster device to the internet, it must be running the latest available version.

It is necessary to keep the application updated, to prevent similar WiFi problems with your myQ devices to occur.

Here’s how to update the myQ application on your mobile device:

  1. On your mobile device, open the App Store/Google Play.
  2. Use the search field to type “myQ”, or go to “Manage Installed Applications”.
  3. Locate the myQ application and go to “Functions”.
  4. Press the “Updatebutton to initiate updating for the myQ app.
  5. Wait for the update to finish.
  6. Hop back into the myQ app and check if the issue is still there.
Note: Feel free to enable “Automatic Updates” to keep the app up to date!

Solution #5 Resolve Network/Internet Issues

One of the reasons that you’re unable to connect your Liftmaster myQ to the WiFi is network issues.

If the internet connection has gone bad or your network is offline, you will be unable to hook up your Liftmaster myQ.

In that regard, here we’ll check whether your internet is OK.

resolve the network issues

Here are some easy ways to resolve issues with your network:

  1. Power cycle the router by unplugging it from power for 5 minutes.
  2. Disconnect and then reconnect the internet cable of your router.
  3. Remove objects that could cause wireless interference.
  4. Disconnect other devices from the WiFi (relieve internet usage).
  5. Stop VPN software and prevent any downloads from taking place!

Objects that could cause wireless interference could be the following: 

Solid objects, RF transmitters, Bluetooth devices, other routers, radios, and baby phones.

Tip: In case of an identified internet problem, reach out to the internet service provider for help!

Solution #6 Reset Your Liftmaster myQ

You should also attempt to resolve this problem by performing a reset on your Liftmaster myQ device.

A reset will practically flush the software of the device and resolve any glitches that could be affecting the connectivity, therefore solving the problem in no time!

Here’s how a reset on your Liftmaster myQ is done:

  1. On your Liftmaster panel, press and hold the Settings button.
  2. Keep holding the button until the blue LED blinks (in around 10 seconds).
  3. Release the Settings button.
  4. Finally, press the Settings button again and wait for the Garage Control to beep.
  5. Let go of the button after the beep.

When the reset is over, attempt to carry out the WiFi setup process to see whether that helped.

Notice: Your Liftmaster myQ will indicate a successful reset with the beep that you will hear.

Solution #7 Reinstall the myQ App

reinstall the myq app

A problem with the myQ application could also be preventing your Liftmaster myQ to hook up with WiFi.

Reinstalling the application, however, will resolve any corrupted/glitched data that could be causing this bug with your garage door opener.

To uninstall the myQ application, open Settings > Apps > myQ > Uninstall

Once the application is gone, reinstall it from your device’s app store and sign back into your account.

Once you’re all set up and logged into the myQ application you will have to redo the setup of your garage door opener all over again. 

Only then, you should check if the WiFi process would work!

Tip: If you’re still experiencing WiFi issues with your myQ garage door opener, contact your Liftmaster manufacturer for further association regarding this problem.

Quick Recap:

Hence, the Liftmaster is not connecting to the WiFi because of an internet/WiFi problem or application issue. The solution includes addressing both instances via powerful methods and solving the problem by tackling each identified cause.

Last Thoughts:

Now that we’ve learned why is Liftmaster not connecting to WiFi and what the solution includes, we no longer have to deal with networking problems.

In case the issue is persistent, maybe the myQ Customer Service Center will be able to answer some of your questions!

Nicole B