How do I know what Ring Doorbell I have? It all feels quite confusing since those Ring Doorbells look the same.
But what if we tell you there are subtle differences to look for? And by learning about them, it is very much possible to know your Ring Doorbell.
So, if you ask, “How do I know what model Ring Doorbell I have?” here is the answer:
To identify your Ring Doorbell model, check its features on the official website, compare with your device, or find the model number on the app or packaging and share it with Ring support.
Different Ring Doorbells and Reasons to Know Their Models
Ring offers an extended range of doorbells; there’s a model to suit every home.
Although each is designed for security and peace of mind, they vary in specifications and features.
Some need hard wiring, like the Pro 2 or Elite, and some work on rechargeable batteries, but all let you see who is at the door without opening it.
Why Should You Identify Your Ring Doorbell?
It is important to be definite about the model and even take time to check it online.
It ensures you do not miss out on using all your doorbell features. Moreover, knowing the model helps you maintain it better.
With the model known, customers can be more innovative in pairing with other devices, such as:
This way, you can also add ways to monitor areas away from the doorstep.
Fact: A Ring doorbell isn’t likely to go wrong but if it did, you would need the model number to call customer care, so you must know it.
How Do I Know What Ring Doorbell I Have?
There are different models, but because they have interchangeable faceplates, you cannot work what is yours just by color.
They all can be in:
- Satin nickel
So, how do I find out what Ring Doorbell I have? Let’s start the methods one by one:
Method #1: Checking the Physical Features
Most Ring doorbells have the same features, but there are subtle differences.
For example, Video Doorbell 2nd Gen has a field of view of 160 degrees, whereas Video Doorbell Wired can cover 155 degrees.
But you can also check their sizes and other features to understand their models better. Here’s more about it:
Video Doorbell Wired
To ensure you have a video doorbell wired, check its basic features.
This model comes equipped with Ring’s most sort after features, including:
- HD video
- Two-way Talk
- Motion detection
It sends Real-Time notifications to your smartphone. It is a hardwired unit for non-stop power and connects to a traditional socket using an adaptor.
The dimensions of the video doorbell wired are 3.98 x 1.8 x 0.88 inches, which also helps recognize the model.
Video Doorbell Pro 2
Another hardwired model, but you can quickly look at its features to identify it.
This one has:
- 3D Motion Detection
- Color Night Vision
- Head-to-Toe high-definition video
You can record a message when you cannot get the door.
Besides checking the features, you can also look at its size, which is slightly different from other models.
Fact: The Video Doorbell Pro 2 has dimensions of 4.49 x 1.9 x 0.87 inches, making it slightly larger than Video Doorbell Wired.
Video Doorbell Elite
The Elite is also hardwired but gets its non-stop power via the ethernet. It sits flush when installed.
It comes with:
- Live View
- The Quick Response feature
The Quick Response feature lets users pre-record up to six messages.
Amongst other features, it has infrared night vision and is compatible with iOS, Android, and Mac.
Battery Video Doorbell Plus
You can recognize this unit by its black top, even with interchangeable faceplates, and its high-definition expanded field of view with a zoom.
It comes with:
- An alert feature
- Color night vision
- 3D Motion Detection
- Two-way talk
If you notice these features and know that you can charge solar power, it is probably the Ring Battery Doorbell.
Video Doorbell 4
You can recognize This battery-powered video doorbell from its black top. Moreover, it comes with a fast battery release feature.
It has Night Vision and the Quick Response feature and enhanced Wi-Fi.
It sends its motion alert notifications with a color video and is Alexa-compatible.
Video Doorbell Next-Gen
This black-top unit has a rechargeable battery, Night Vision, and Advanced Motion Detection with notifications sent to your phone or tablet.
It is also Alexa compatible and has dimensions of 4.98 x 2.44 x 1.1 inches, which helps to identify it better.
Door View Cam
Your Ring video doorbell could be this model if you live in an apartment.
It works well on thick doors and peepholes. It also has a useful knock-detection feature.
Fact: The company supplements their range with various products to help customers customize their doorbell, such as chimes, charging stations and solar panels.
Method #2: Finding the Model Number on the Doorbell
Every unit has its model number on it. It is a legal requirement even if sometimes it is hidden away in the battery compartment.
Usually, it is printed on a label on the back of the product with other manufacturer information, although it can appear elsewhere.
Knowing your number will help you purchase the right accessories for your model.
And because the app looks for named devices, connecting everything to create a security network is easier.
Where to Find the Ring Doorbell Model Number?
As well as in Device Health, the model number can be found on the packaging, and the protection plan if you have it.
Here are a few pointers to consider:
- Look for the model number printed on a label on the back of a Ring device.
- Check it before installing it, or it will become difficult.
- Refer to the label at the bottom of the unit.
- Look for a number that is long and printed across the bar code.
Method #3: Identifying the Doorbell Using the App
The model number is so important to know. It is even listed on the Ring App, where you can find it anytime.
Once you find the number, you can look it up online or contact the support team to learn about your model.
Here’s how to do it on your smartphone or tablet:
- Open the Ring app.
- Tap the three-bar ‘hamburger’ icon in the top left corner.
- Go to the Main Menu.
- Tap Devices.
- Select the video doorbell.
- Tap on Device Health.
In this tile, as well as finding your model number, you can also check:
- The speed of your Wi-Fi connection.
- The power supply.
- The state of the battery.
- The device health reports.
There is other more technical information about the product too.
Method #4: Using the Official Website to Compare Features
If it all seems daunting, Ring’s official website lets you see the entire video doorbell range by tapping on their images.
But that might not be much of a clue since they all look classically Ring with the electric blue border around the push button.
Each model has a short written description describing its new or special features.
An Important Consideration
The official website has a good deal of information, but this may not be enough to identify an unknown model.
In that case, finding the model number using the methods shared earlier will be the best bet.
Method #5: Contacting Ring Support Service
The Ring website (support.ring.com) is clear, informative, user-friendly, and easy to navigate from the hamburger with the menu on the top right.
But, knowing that correctly identifying the model is vital for the whole doorbell system to work effectively, it could be more sensible to check with Ring Customer Care.
Using the Help of an Official
You can talk to a real person from Ring by telephoning and using the chat option.
It could be an opportunity to discover other things you do not know about your doorbell to improve your security further or join the Ring Community.
Here’s how to contact Ring Customer Care.
- Make a note of what your video doorbell does.
- Open the app.
- From the hamburger menu -> Help -> Shop Support -> Customer Care.
- Find telephone numbers listed by country.
- Select your preferred method of communication.
- In this instance, go with Chat with Us or Call Us.
- Say that you need to identify your model.
- The Ring representative will guide you through the procedure.
- Write down the number.
Fact: You can also use the product manual to look for the contact details for Customer Care, which are usually present on the back pages.
How do I know what Ring Doorbell I have? Knowing which Ring Doorbell you have can be confusing because they look the same at first glance.
But, looking closely, you can find subtle differences in sizes and special features.
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