You HomePod mini not making calls? We have a solution for you!
If your HomePod mini isn’t making calls, chances are that you either haven’t enabled Siri or the device isn’t connected with the Home app or the network.
Here you will get familiar with all of the possible causes along with the best fix solutions available for you out there.
To fix a HomPod that won’t make any phone calls, ensure that the device is turned on and reconnect it with the Home app. Then make sure that the iPhone and HomePod are connected to the same WiFi network. Lastly, perform a factory reset on the HomePod.
One of the reasons that your HomePod mini refuses to make phone calls is deactivated, Siri.
Since a voice assistant is required for your HomePod to execute personal requests, Siri must be enabled on your iPhone for the HomePod to call someone.
Here we’ve summarized all of the possible issues that are occurring with your HomePod:
1. Homepod Is Off
For the HomePod to call someone following command from your iPhone’s personal data, the device must be turned on.
2. Siri Is Disabled
As we’ve mentioned above, the voice assistant “Siri” must be enabled in the settings of your iPhone.
3. Homepod Disconnect From The Home App
Your iPhone makes contact with your HomePod through the Home app. If the HomePod is disconnected, it won’t make any calls.
4. iPhone And Homepod Not On The Same Network
Both your iPhone and HomePod must be connected to the same network in order to make calls.
5. Homepod Software Blunder
An outdated version or corrupted firmware of your HomePod may also restrict it from fulfilling your personal demands.
Those were the possible issues that could be occurring with your HomePod. To fix the issue, keep reading the guide we’ve prepared.
After learning what is causing the problem with your HomePod, it’s time to jump to troubleshooting.
The solutions we’ve prepared are designed to be followed consecutively. Make sure that you follow them in order for the best results.
Here’s how to fix your HomePod that won’t make any calls:
If your HomePod isn’t turned on, regardless of whether you enabled Siri or have it connected to the Home app, it won’t make calls until further notice.
In that regard, the first thing we can suggest doing is making sure that the HomePod is up and running.
Generally, you will know that your HomePod is turned on if you can play music through the Home app or if Siri activates, upon saying “Hey Siri”.
If either of these works on your HomePod, you will know that the device is turned on.
It’s enough to simply plug the device with power. The HomePod will boot automatically and you will be able to interact with the device.
Note: If you notice any startup issues, make sure to solve them before you continue.
The HomePod may have gotten disconnected from the Apple Home application due to a problem, thus, not accepting the personal requests that involve your iPhone.
What you should do next if the issue persists is make sure that the HomePod is connected to the application.
Here’s how to reconnect your HomePod to the Apple home app in easy steps:
- Open the Home app on the iPhone you wish to call from.
- Tap on the “Add Device” button.
- Choose “Don’t Have a Code”.
- Follow the on-screen instructions as you stand near your HomePod.
- Once the connection appears, you will be able to join the HomePod in the app.
If your HomePod is by any chance not connecting to the Home app, there is only one reason for that happening.
The version of your iOS is expired and needs updating in order to add the HomePod.
To update your iPhone, go to Settings > Software Update > Check For Updates > Start Update.
If your iPhone is out of support (iPhone 6s and below), you may want to attempt adding the HomePod via an alternative Apple device (it doesn’t work with MAC).
Note: Ensure that your HomePod Mini is connected before proceeding any further.
If you’re using cellular data on your iPhone, that’s what’s stopping you from making calls through your HomePod.
For the HomePod to execute personal requests, such as the ID calling on your iPhone or Apple device, it must be connected to the same network as your iPhone.
We recommend not to bother with your HomePod’s current WiFi, but instead, change the internet on your iPhone.
If you’re using cellular data currently, make sure to turn off the mobile data and connect with the same WiFi as your HomePod is. This will enable the device for the execution of personal requests, such as ID calls.
Note: If you have more than one WiFis on your network, it’s no issue as long as the HomePod and iPhone are on the same network.
If you haven’t activated Siri on your iOS device (iPhone or iPad) that supposedly has a SIM card and you’re attempting to call from, the HomePod won’t be able to execute your demand.
That’s why you should enable Siri in the settings of your iPhone to solve the problem.
Here’s how to activate Siri on your iOS device in easy steps:
- Go over to your iPhone’ settings.
- Go to “Siri & Search”.
- Activate Siri and go through the setup process (on-screen instructions provided).
- Once done, tick the “Listen for Hey Siri” in Siri’s settings.
- Attempt calling through the HomePod.
Note: Make sure that you’re the one who set up Siri and you’re using your own voice for successful recognition with the HomePod later.
If nothing from our solutions worked so far, we suggest executing a factory reset on your HomePod.
That’s going to help with software issues, both within the Home app, your iPhone, and the HomePod itself.
Here’s how to factory reset your HomePod with easy instructions:
- Go over to your HomePod’s power supply.
- Unplug the HomePod from the source.
- Standby for 10 seconds.
- Reconnect the HomePod back to the source.
- Immediately after plugging it, hold your hand on the top of the HomePod.
- Don’t move your hand for 10 seconds from the top of the HomePod.
- Siri will say “Successful reset” on which voice command you may release from the top of the HomePod.
Note: In the upcoming minute, make sure to wait for your HomePod to boot, without unplugging it from the source.
To fix a HomePod that won’t make calls, make sure Siri is enabled and that the HomePod is running. Then, update the version of your iPhone’s iOS and activate Siri, along with the “Hey Siri” option. Finally, reset your HomePod to solve the issue.
Read Next: How To Fix HomePod Mini Not Playing Music?
Now that you know why HomePod mini not making calls, we hope you were able to fix the issue without bothering much.
You can always contact Apple for additional assistance regarding any of the products you own!
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