Your Google home speaker group not working and you’re looking for a quick & easy solution? Search no further, because you’ve just found the best solution guide available!
First, we’ll introduce ALL possible causes and then tackle each of them until the issue is solved for good.
If the Google Home speaker group is not working, try restarting your mobile device and ensure both your speaker and phone are up to date. Next, make sure your internet connection is healthy, diagnose the network and factory reset the device.
Now, let’s learn more about the issue and what could be causing this glitch.
If Google home groups refuse to work, there might be an issue with your Google app.
It is not excluded that you’ve set up the group incorrectly because if that’s the problem, nobody will have access to the group.
Here are some of the potential causes of making your Google Home group unusable:
1. An Issue with the Current Group
If you’ve configured the group wrongly, it is possible that this is the reason why nobody is able to access it.
2. Device Problems
In case one of the devices within the Google Home group has been disconnected, this might be the reason why your group has become inactive.
3. Phone Issue
It is possible that there is an error with your phone, which might be preventing you from entering the Google Homegroup.
4. Bad Internet
A bad internet connection on your speaker or devices might also result in your inability to access the group.
5. App Issue
Lastly, an issue with the Google Home app itself could have impacted the groups’ functionality.
Now that you know what might have happened to your Google Home group, let’s proceed with the best troubleshooting solutions we’ve extracted from the community!
Before we proceed, try restarting your Google speaker device as well as your smartphone.
If it is a temporal glitch, you should be able to resolve the issue with a simple restart and not lose any of your time.
If a reboot didn’t help and the speaker group is still inactive, start with the solutions:
One of the most frequent reasons for this issue to occur is a problem with your Google speakers.
The best way to discharge the devices Is via hard reset, which has proven to be helpful in many cases, and here is how to perform it step-by-step:
- Turn OFF your Google speakers using the power button.
- Wait for several seconds for the devices to turn off and unplug their power adapters.
- Wait for another 5 minutes until all speakers feel cold on touch and plug their power adapters into the sources.
We recommend using a reliable power source for your main Google home device in case there is a problem with the current source.
If there is an issue with the current group, why not create another one?
If the settings of the Google Home group are not right for some reason, creating a new group is the best way to fix the issue.
Here is how to create a new Google Homegroup:
- Open the Google Home app on your smartphone.
- Click on “Add” to create a speaker group.
- Select which device you’re willing to include in the newly created group.
- Write down a name for the group.
- Tap “Save” on your screen and the group is now live.
To manage the devices included in the group later, tap on “Settings” and go to the “Choose Devices” in the settings of the new group.
It is possible that you haven’t selected where audio is played in your speaker group.
This can often occur with inexperienced users making the impression that the entire group is not working.
Here is how to manage and control the audio distribution:
- Open the new group in your Google Home app.
- Open the settings of the group and click on “Add Music”.
- For instance, select “Add Living Room Speaker To The Music”.
Now go to the speaker in your living room and it should be able to start playing any type of music included in the audio source on voice command.
Repeat the steps above with each speaker you want to include in the audio configuration.
In most cases where your Google Home speaker group isn’t working, it is due to problems with the Google home app.
It would be either outdated or faulty data would have developed in its software.
This is why we recommend first reinstalling the app, then making sure its firmware is up to date:
- Open the storage unit of your smartphone.
- If there is a search field, write “Google Home” and enter the app’s manage page.
- Click on “Uninstall” and wait for your phone to finish uninstalling the app.
- Once uninstalled, go to the App Store/Google Play, write “Google Home” in the search field and download the first result.
Once installed, open the app and log in to your Google account to test out the group’s functionality.
In addition, after the app has been installed on your smartphone, open Google Play once again and check if the firmware version is updated.
If Google home speaker group not working, after all, previous steps, we suggest running overall troubleshooting of your network.
This will remove any potential fault that could have developed over time. Apply this step only if you identify network problems beforehand!
Here are some quick tips to troubleshoot your network with:
The first thing we recommend doing is hard resetting your router and modem in order to discharge them and hopefully solve any network problems:
- Unplug your router’s power adapter.
- Wait for several seconds and unplug the modem as well.
- Wait for another 5 minutes before inserting the power adapter back into the source.
Turn both your router and modem and test out the Google Homegroup.
To factory reset your router, follow these steps:
- Open the Command Prompt of your Windows (CMD).
- Write “ipconfig” and scroll down until you find the “Default Gateway”.
- Copy the IP and paste it down in your browser.
- Use “admin” and “password” for login credentials, but if your router has credentials on its back panel, use them instead.
- Once logged in, go to “Network” find “Reset” and initiate reset online.
Once the reset is done, you must re-configure your network and all of its options. When ready, test your connection and if it works well, go ahead and test your Google Home groups.
If nothing else helped, then you should perform an entire reset on your Google Home and reconfigure the groups afterward.
The reset will help against any software problems preventing your groups from being accessed.
Here is how to perform a reset on your Google Home:
- Press and hold the Mute button on the back of your device for 15 seconds.
- Release only after you hear the indicating beep.
- Wait for the reboot.
Once your device is restarted, that means that the reset is completed. At this point, you only need to set up a group and test if it will work as intended.
Read Next: Can You Play Amazon Music on Google Home?
To fix the Google homegroup not working, first, create a new group and make sure the speakers are connected. Next, update your Google home app and troubleshoot your network for any faults. Lastly, perform a factory reset to see if it will work.
Now that you know why Google home speaker group not working, you should be able to easily fix the issue following our solution.
In the end, if nothing worked you can contact Google customer support to help you troubleshoot the problem even further.
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