What do to when Echo Dot Won’t Play Audible? In that case, you must investigate what is going on and follow the guide below to apply the best solution.
You must check your internet settings when your Echo Dot won’t play Audible. If the issue is not with the internet, ensure Audible is linked to your Amazon account and Alexa has the authorization to access it. Furthermore, you must reset the device.
Even though the issue is annoying, it is simple to solve as long as you have the patience to spend a few minutes on it.
We assure you that this is easily solvable on your end without any need to call Audible or Amazon support!
Alright, so are you ready to listen to your favorite books? Follow the steps below!
Echo Dot Won’t Play Audible – Common Reasons
When Audible won’t play on Echo Dot, some reasons pop into mind. After all, Echo Dot is a relatively simple device in how it handles other services.
Not only that, but the way it handles house automation is also very straightforward.
So, yes, Echo Dot is a great device to have at home. Because even when something goes wrong, figuring out the mistake is easy.
That is not different when you have trouble listening to your favorite books on Audible.
Here are the most common causes behind the issue at hand:
#1. Internet Connection
The communication between your router and Echo Dot has some failure. Perhaps your router is jammed, or the Echo Dot must be reset.
#2. Audible Not Set as Default
Sometimes Audible must be set as the default audio library so that Alexa can recognize it and immediately play your favorite books.
#3. Amazon and Audible Accounts Not Linked
Even though Audible is an Amazon service, the accounts are not integrated automatically. To use Audible on Alexa, you must connect the accounts.
#4. Echo Dot Failure
Perhaps something is wrong with your Echo Dot settings or hardware. A reset can quickly solve that.
How To Fix Audible On Echo Dot
Now that you know the possible causes behind the troublesome malfunction, we head to the solutions.
Below we listed the best methods you can employ when Alexa won’t read my audible books.
The first method is pretty generic and should fix anything wrong with your connection.
If there is nothing wrong with your Wi-Fi, proceed to the methods below until one of them does the trick.
We are optimistic that one of them will get your Echo Dot to work perfectly fine with your Audible account.
Method #1: Fix The Internet Connection
You must first ensure that the problem is definitely with Audible and not merely with your internet connection. There are a few steps regarding that.
The first step is simple: check if your Echo Dot is connected to the correct Wi-Fi.
If you have more than one Wi-Fi network in your house, one of them might send a better signal than the other(s).
Therefore, always ensure that Echo Dot receives the signal from a 2.4Ghz Wi-Fi that is close.
Disconnect And Connect Again
Next, you might want to try to disconnect from the Wi-Fi and connect again.
If you don’t remember how to deal with those settings, let’s get to the steps:
- Open the Alexa app
- Tap the menu button
- Select “Settings.”
- Select the Echo Dot
- Scroll down and tap “Device Settings.”
- Tap “Forget Smart Home Devices.”
- Confirm that you want to forget the device
To connect your Echo Dot to a Wi-Fi network again, you will use the Alexa app to set it up as a new device.
Here’s how:
- Tap the menu button again
- Select “Settings.”
- Select “Set up a new device.”
- Follow the on-screen instructions
Method #2: Set Audible As The Default Music Library
This procedure is necessary because the Alexa app allows you to link multiple music and audio services to your account.
By setting a default service, you can ensure that Alexa knows which service to use when you ask to play music or audiobooks.
To set Audible as the default music library on Alexa, follow these steps:
- Open the Alexa app
- Click on the menu icon
- Choose “Settings.”
- Tap “Music & Podcasts.”
- Click on “Default Services.”
- Select “Audible”
- Tap “Done”
Note: Setting a default service can also be helpful if you use multiple services and want to prioritize one service over others.
For example, if you use both Audible and Spotify, you can set Audible as the default service.
Method #3: Ensure Audible Is Linked To Your Amazon Account
Even though Audible is an Amazon service, that doesn’t mean it will automatically connect to other services.
When you acquire an Echo Dot and try to listen to Audible books, you might find it odd when nothing happens.
That result is because you’ve forgotten to go through a critical procedure: linking Audible to your Amazon account.
That step is a must when you want to listen to your favorite audiobooks via Alexa.
Here are the complete steps to link Alexa and Audible:
- Open the Alexa app
- Tap the menu icon
- Tap “Settings.”
- Choose “Account Settings.”
- Select “Music & Podcasts.”
- Click on “Link New Service.”
- Select “Audible”
Then you must sign in to Audible and allow Alexa to gain access to your Audible account’s info.
Note: If you've already performed this step as soon as you got your Audible account, ignore this solution and proceed to Method #4.
Method #4: Reset Your Echo Dot
If worse comes to worst, some bug is interfering with your ability to listen to audiobooks.
The bug can be anywhere in the software: Audible or Echo Dot.
Although that is an unpleasant situation, solving it should be a piece of cake.
You can reset your Echo Dot and start everything from scratch. That should fix any corrupted data preventing you from listening to audiobooks.
You can easily reset the Echo Dot through its app (either on iOS or Android).
Here is how:
- Find “Devices”
- Click on “Echo & Alexa”
- Choose the Echo Dot needing a reset
- Find “Factory Reset” and choose it
- Confirm
Resetting Via Hardware
Alternatively, you can reset your Echo Dot by using its buttons. On the 2nd generation models, it works like this:
- Hold the Mic Off and Volume down buttons
- Wait for an orange light
That orange light will disappear after 20 seconds. When that happens, your Echo Dot is reset.
All the newer Echo Dot generations have another method to reset:
- Hold the action button for 25 seconds
- Release it
After the procedures above, your Echo Dot should be ready to connect with Audible again and play with your favorite books.
Note: Remember that resetting a device means you will need to set up everything again.
Method #5: Update The Firmware
Your Echo Dot might fail to follow some commands when the firmware is not up to date.
However, it is weird to think of outdated firmware on an Echo Dot since the device updates automatically.
However, failures happen, right? In that case, proceed to the Amazon site to check if your device needs a firmware update.
- Go to alexa.amazon.com
- Find Settings
- Click on your device
- Check “Device software version.”
- Check the page about “Alexa Device Software Versions.”
If the version on your device is older, then it is time to install the new one.
Updating the device’s firmware is pretty straightforward:
- Hold the “Mute” button
- A red light must show up
- Wait for it to update
Note: If your Echo Dot keeps failing to update automatically, it is time to get in touch with Amazon.
What We Learned
Echo Dot Won’t Play Audible? In that case, you must check if you’ve already linked the accounts and given Alexa permission to access your library.
That might be a surprise since Audible is an Amazon service, right?
But you can trust us: most users are also baffled by that, and this is the thing that generates the most trouble.
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