comcast something's not quite right

Are you getting the Comcast something’s not quite right whenever you turn on your device? This could result from an incorrect memory card replacement.

It is the XRE-00272 error that occurs when you use an incompatible memory card from the one previously installed in your TV box.

Once this error occurs, you won’t get to watch anything until it’s corrected.

Since the TV box uses only Instant Replay Memory cards, you cannot use any other version.

You can remove the – “Comcast something not quite right error” by getting the right SD card from the manufacturer or one that came with the TV box. Additionally, reboot Comcast to correct any recent settings that might be causing this problem.

In this article, you will find out what causes this problem and the best solutions to fix it.

Causes of Comcast “Something’s Not Quite Right” Error Message

Comcast uses a variety of codes for easy error identification. They will all display different information on your screen depending on their severity.

When you get the “Something’s not quite right” error message, these are the possible reasons;

1. Incompatible SD Card Inserted

When you use an incompatible SD card to replace the one from the manufacturer, this message will appear under the XRE – 00272 error.

2. Device Removal

If a device is removed from a previously linked account, you will get this error message if you try to stream on it. This is the XRE -00250 error message.

3. Billing Problem

If you haven’t made payments for your monthly subscription, your account will get suspended, and you will receive this error message.

4. Faulty Cable Connections

When any cable connection in your installation isn’t done correctly, you will receive this error message. It could be the signal or HDMI cables.

Comcast Something’s Not Quite Right – Solutions

fix comcast something's not right

Once you know these causes, you can always look out to catch them before they can escalate.

Some of these solutions are simple for DIYers, and you can have your TV box working correctly in no time.

Here is what you should do when you encounter something’s not quite right Comcast errors;

Solution #1 Memory Card Issues

As stated earlier, memory card issues will display this error message if you try to replace them with an incompatible alternative.

Since the TV box uses an Instant Replay Memory Card, it is the only option that will work. You will thus have to swap it back in.

memory card issues

This is how to do it:

  1. Open up your TV box carefully.
  2. Locate the SD card slot and take out the incompatible one.
  3. Carefully and correctly insert the card that came with your box.
  4. Reboot the TV box.

Note: If you haven’t replaced the SD card, you can reboot the TV box to correct the problem. This will replace any memory issues on your device.

Solution #2 Fix Faulty Cables

Any faulty cable connections on Comcast will bring up this connection problem. You can check these cables to ensure they are all firmly in the right ports.

This is how to do it:

  1. Press the power button on your remote to turn it off.
  2. Unplug the power cable and check to ensure it is not broken.
  3. Plug it into the right port and check the HDMI cable.
  4. Connect it to the indicated port and power your TV box.

If you have a faulty cable, the best option is to replace it. You can get the right options from the manufacturer, which will remove the error from your screen.

Solution #3 Check DVR Functionality

check dvr functionality

DVR is an option that lets you record and watches your shows at your convenience.

When the option is unavailable, you will receive this error message.

This is often when there is an outage, and you can easily check for its functionality. Once you complete this process, you can now reboot the TV box.

  1. Log into your Xfinity Status Center from your preferred browser.
  2. Click on the outages map and find your location.
  3. It will display green if there isn’t an outage and red in case of an outage.
  4. Perform a reboot if you aren’t affected by the outage.
  5. For regional outages you’ll have to wait for some time until a signal is restored.
  6. The error will close from your screen.

Rebooting your Comcast TV box will also help solve other DVR functionality problems.

It is, however, applicable only when you get this error while you are not in an outage location.

Solution #4 Reboot Comcast

Comcast allows for several alternative ways to reboot the TV box. You can thus choose one that is most convenient for you.

They will all help solve the Comcast something’s not a quite right error.

These are the rebooting alternatives available:

Rebooting Through Your Online Account

  1. Log on to your Comcast account on a compatible browser.
  2. Select the Manage TV option and click on the Services tab.
  3. Select the TV box for rebooting under this service tab and click OK.
  4. Click on Restart device, and the process will begin.
  5. Don’t unplug the TV box once the process begins.

Rebooting Using The Power Cord

  1. Unplug the TV box power cord from its power source.
  2. Wait for fifteen seconds and reconnect it.
  3. Turn on the TV box, and the error message will be fixed.

Note: You can also reboot the Comcast TV box through voice command if it doesn’t have a power button.

For this, just say “Restart TV box” into the voice-activated remote. The process will begin, and the error corrected.

Solution #5 Follow On-Screen Prompts

follow on screen prompts

Depending on the causes of the error, you can follow the on-screen prompts for a solution.

Some of these prompts include how to get in touch with the company or make payments on your Comcast subscription.

The prompts could also require that you visit a service center depending on the severity of the problem.

Following on-screen prompts is also convenient as they will guide you on all technical aspects of the repair. You don’t need any prior installation knowledge.

Once successfully completed, the error message will be corrected, and you can continue streaming.

Read Next: How to Negotiate with Comcast for a Lower Bill?

Frequently Asked Questions

How Do I Know What Is Causing An Error?

Comcast has made it convenient to check for the cause of an error through the Xfinity assist.

This is how to do it:

  1. Log into your account and locate the Xfinity assistant.
  2. Enter the error code you receive and run it.
  3. You will receive the cause of the error and on-screen prompts to fix it.

Can you Contact a Comcast Specialist?

If you encounter problems and troubleshooting doesn’t assist, you can contact a Comcast specialist.

Their contact should be available on your user guide or through your online account.

They will help you understand what is causing this error and the right way to fix it.

Additionally, you will also get a contact for a specialist depending on the problem you face once you follow the on-screen prompts.

Final Thoughts

Comcast is a convenient streaming service for many households across the country.

The Comcast something’s not quite right error can occur and interfere with your watching experience.

The above solutions are ideal ways you can easily use to correct the problem and continue to enjoy your streams.

Nicole B