If you are experiencing Xbox One power supply yellow light issue, the first thing you want to know is what is causing the problem.
It will be much easier to fix the issue as you can tackle it using these troubleshooting steps.
The Xbox power supply yellow light is mostly associated with a power issue. The power supply receives electricity but cannot pass it to the console. You can try plugging your Xbox into a different outlet and checking if the power cables are damaged.
Your Xbox power supply does have a few lights to show you if there is something wrong with it.
Let’s take a closer look at the yellow light and what causes it so you can get to the root of the problem and solve it.
Not being able to play on your Xbox if the power supply shows a yellow light can be frustrating.
Sometimes, the cause can be difficult to pinpoint, so fixing it can take time. Several reasons can cause the yellow LED to light up, and here are some of them.
A faulty power source can be an unlikely cause but worth considering since it’s a quick fix.
If you have not checked your electrical connections in a while, you might want to check if your power outlet continues to deliver the right amount of power. Plug your Xbox in a different outlet to confirm if this is the case.
If a power surge just occurred and you were playing with your Xbox, this can cause the yellow LED to light up.
A power surge does not automatically mean that your power supply is fried, but you can unplug it and allow it to discharge.
A damaged power supply is usually the most common cause of the yellow light showing up.
No matter what you do, it will not be able to power up your console. However, before ordering a new one or sending it off for repairs, you can borrow a power supply from a friend to confirm.
The yellow light on your power supply is usually an isolated issue that does not involve the console.
However, if you have tried all of the troubleshooting steps with no luck, you can say that it’s your Xbox.
If you have reached this point, then you might want to contact Microsoft’s customer support to send your console for repair.
Now that you know what causes your Xbox One power supply yellow light, you are better equipped to fix it.
Here are some troubleshooting steps you can try to resolve the issue and get your console in working condition.
It’s possible that your wall outlets are not providing enough power to your Xbox. If this is the case, the power supply may not power your console and will show the yellow light.
This can also be true if you use a power strip, as it can be damaged and not provide power.
Here are the troubleshooting steps you can take to know if you have a wall socket problem that needs fixing.
- Plug your Xbox into a different wall socket.
- You can also plug a different device into the wall socket your Xbox is originally plugged in.
Note: After doing these steps, you will determine if you are dealing with a faulty power outlet or a power supply issue.
After checking the power outlet, it’s time to look at the power cables.
If you stored your Xbox in your entertainment cabinet for quite some time, there is a possibility that the cables between the console and the wall socket can be damaged.
It’s either it’s cut or frayed, thus causing the yellow LED to light up on your power supply.
You might also want to check out the cables on your power strip if you are using that.
- Unplug the console from the socket and remove it.
- Visually check the cables if there are any signs of damage or cuts.
- Do the same if you are using a power strip.
- If you see damage, replace the cables and see if the yellow light is still on.
If you are still experiencing problems with your Xbox power supply, you may need to reset it.
You should consider this step, especially if you are always experiencing power surges. Doing this will discharge the power supply and get it running again.
Here are the steps to reset your Xbox power supply:
- Unplug all the power cables from the console and outlet.
- Wait 10 to 30 seconds.
- Plug the power supply into the outlet. Do not plug the power supply into the console yet.
- Check the LED light. If it’s on, plug the power supply into the console.
- Turn the Xbox on.
Note: If the power supply light is off or is blinking orange, it might need replacement.
If the above troubleshooting steps do not fix your issue, there is a good chance that your power supply might need replacing.
However, you will need to confirm it and do that. You will want to borrow a different power supply from someone you know and plug it into your console.
- Unplug your power supply from your Xbox.
- Borrow a power supply from a friend.
- Plug it into your Xbox.
- Turn on your Xbox.
Note: This is a temporary fix as it’s a step to confirm that your power supply is indeed fried and needs replacing.
If your friend lends you their power supply, then you could use that until you get yours repaired or replaced.
After confirming that your power supply is damaged and needs replacement, you can start to look for ways to get a new one.
You have a couple of options here, and you will usually get a new one in no time.
Your best option is to get a new third-party power supply from sites like Amazon. You should get the replacement in a few days and play with your Xbox.
There is also another option, but it could take some time. If you can temporarily use a power supply from a friend, you can go to Microsoft support and get a replacement there.
It can take a while and is more expensive than getting it on Amazon.
Here’s how to get your new power supply from Microsoft support:
- Register your console at Microsoft website.
- Create your order, then select Accessories from the drop-down box.
- Choose Power Supply.
- Fill the form with your information. Make sure your shipping address is correct.
Note: You can pay a little extra so Microsoft can send the replacement power supply quicker. You can also send your old power supply and pay less.
If all else fails, and even a new power supply has its yellow lights on, your Xbox might need repair or replacement.
To do this, you can get your Xbox serviced. If your device is still under warranty, you can have it repaired for free.
- Make sure to register your console. Sign in to your Microsoft account.
- Choose the device that you want to repair.
- Follow the steps to finish your service order request.
- After receiving the confirmation email, you can now pack and ship your Xbox.
Note: All the shipping instructions will be available in your confirmation email, like the shipping label.
You can even track the status of the repairs on the Microsoft support website.
To fix the Xbox One power supply yellow light issue, you can perform a power supply reset. Unplug all the power cables between the console and the wall outlet, and wait for 30 seconds. Plug the power supply back into the outlet and connect the other end to your Xbox.
The Xbox One power supply yellow light is an issue you can easily fix as long as you follow the troubleshooting steps described above.
However, there are also instances when it becomes a hardware issue where your console or the power supply needs repairs or replacement.
If you have tried all of these and your power supply is still out, you can connect with Microsoft customer support. They will be able to help you with repairing or replacing your power supply or console.
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