Is your TLC GO sign in not working? We got you covered!
After reading this post you will have a pretty good idea of what might be causing the problem.
The issue could vary from wrong login credentials, all the way not a problem with the internet connection or an outage in TLC’s servers so let’s learn more!
To resolve problems with your TLC GO sign-in, first, make sure that you’re inputting the correct credentials. Your next step is to check the internet connection on your device and delete your browser’s cookie and cache.
It is important to first determine where the issue is coming from and what’s preventing you from logging in to your TLC GO account.
In that regard, let’s explore the potential possibilities first before we move to troubleshooting the issue.
Generally, you can log in to TLC GO from two places. Either your service provider supplies you with the channel or you login from a browser.
If you don’t see your cable provider, then you will most likely try to sign in to a browser.
Luckily, we will provide causes and solutions to both the TLC GO on your TV and browser so you will be able to resolve the problem without giving it much thought.
1. Wrong Username/Password
Regardless of whether you’re signing in to the TLC GO on your TV or browser, you could be inputting the wrong username or password.
2. Cable Provider Issue
If there is something wrong with your cable provider currently, you might not be able to sign in to TLC GO.
3. Browser Problem
In case you’re trying to log in to TLC GO from your browser, then the problem could be with the given browser.
4. No Internet
For both browser TLC GO users and TV app, your device might have disconnected from the internet and you won’t be allowed in TLC GO.
5. Application Problem
Watching TLC GO from an application can be the source of many problems, which we will explore down below.
Now that we’ve listed most of the possible causes, let’s proceed to troubleshoot them in our solutions down below.
Before we proceed with any of the solutions down below, it is recommended to perform a reboot, either of your TV, browser, or TLC GO application you might be using.
This is not proven to work, but it is suggested if you haven’t tried it yet.
If rebooting your TLC GO source didn’t work, let’s proceed with the solutions down below.
The first recommended solution to approach the problem is changing your TLC GO credentials.
Since nowadays people rarely use cable television to watch TLC directly, most of them use login credentials created by them.
In most cases, the problematic credential is your password. In that regard, our suggestion is to change this combination to get back into your TLC GO account.
You can change the password from the settings in your TLC login screen, where you have to input your email.
You will then receive a confirmation note at the given email, where you have to follow the on-screen instructions to change your password.
If you’re trying to enter TLC GO through a browser on your TV’s application list, then you might be unable due to a missing internet connection.
As you’re probably aware, online platforms require active internet connections to sign you in and let you stream any of the media.
We suggest checking whether the device you’re trying to access TLC GO from is connected to the internet first and if it is, then check your internet connection.
In case you’ve got no or slow internet connection, proceed with the fixes below:
1. Power Cycle Equipment – Perform a hard reset on your network device by unplugging it from the power for 5 minutes.
2. Relocate your Device – Ensure that the device you’re trying to sign in to TLC GO is close enough to the network device.
3. Reconnect all Cables – There is a high possibility that one or more cables in your network setup had gone faulty Try reconnecting them and replace any if needed.
Feel free to test your network speed at a free online source to determine the current internet state. Make sure to resolve any internet issues before you continue any further.
If you’re trying to access TLC GO through a browser, then this solution might help you resolve the problem.
We suggest clearing your browser’s cache and cookies to reset any saved credentials regarding TLC GO.
Follow the steps down below to clear your browser’s cache and cookies easily:
- On your browser, click the settings button.
- Select “Tools” and choose “Clear browsing data”.
- At the top, select “Delete everything” and then choose “All time”.
- Next, go to the site data tab and select “Clear data” to erase cookies.
Once you’re done with the steps above, re-enter TLC GO and try logging in again.
If you’re using a cable provider to watch TLC GO, then the best approach without much effort is to reconnect the TV cable.
It might not certainly help, but it is a great way to refresh the login of your TLC GO if you’re getting your credentials correct.
We assume you’re using a coax cable to supply your TV with television, so make sure to disconnect the cable, wait for a few minutes, and then plug it again.
Once you’re done with the following instructions, go back to your TLC GO channel on your TV and try connecting.
We find that many users that watch TLC GO are doing it from an application.
This is why our next solution is related to troubleshooting the application you have installed on your device.
Here are some easy ways to troubleshoot the TLC application:
- Update TLC – Make sure that your TLC GO application is up to date from the app store on your device.
- Reinstall TLC – If updating the application didn’t work, then try reinstalling TLC from your app store to see if that would resolve the problem.
If the problem wasn’t from your TLC application, then proceed with the next solution.
If nothing worked out so far, perhaps your TLC GO subscription has expired. In such cases, you will not be allowed to sign in.
Make sure that your billing information is up to date and TLC GO should automatically charge the approximate funds required from the subscription from your card.
Moreover, make sure that you have enough funds to renew the subscription. Perhaps this is the problem.
If your subscription hasn’t been renewed and you would have to charge your account with more credit.
Read Next: Why Does TCL Roku TV Keeps Freezing?
Thus, if TLC GO doesn’t let you log in, make sure that you’re entering the correct credentials. Troubleshoot the application of TLC GO, reconnect your TV provider’s cable and renew your subscription to fix the issue.
Now that you know why the TLC GO sign is not working, we hope you were able to resolve the problem on your own.
Keep in mind that there is always a possibility that TLC GO servers are currently down, you would have to wait for several hours to resolve the problem.
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