roomba 675 will not connect to wifi

If you’re wondering why Roomba 675 will not connect to WiFi, you definitely need to read this guide before drawing any conclusions.

Here we’re going to unwrap the problem where the 600 series iRobot won’t connect to WiFi and how to solve the problem in a matter of minutes!

When Roomba 675 won’t connect to the WiFi, you should first test whether their internet is intact and if the 2.4Ghz broadband is being used. The next step is to tackle the Roomba Home App and the source device.

Let’s first learn the correct way of connecting iRobot Roomba to the WiFi:

How to Connect Roomba 675 to WiFi?

how to connect roomba

Before troubleshooting your Roomba robot, it’s best to make sure that you’re performing the setup process correctly.

There is a chance that you’ve let a mistake slip while connecting the robot to WiFi and this is why the process fails.

Follow these instructions to connect and secure your Roomba 675 robot to the WiFi:

  1. Connect your mobile device to the network and you will also connect your robot.
  2. Open the Roomba application on your device.
  3. Press “Add Robot” on the home screen of the application.
  4. Set a name for your Robot.
  5. On the next screen, select the network your device is already associated with.
  6. Connect Roomba to the WiFi by writing down the password.
  7. Activate Roomba by following the rest of the on-screen instructions.

Once your Roomba is successfully connected to the WiFi, the status indicator inside of the application will let you know. 

In case the robot won’t connect, even with the right steps, proceed with the fix guide!

How to Fix When Roomba 675 Won’t Connect to WiFi?

how fix the roomba 675

To solve the problem we’re going to undertake a few chronological solutions that will help us find where the issue is coming from.

It’s important to follow the solutions in order and use the above guide to re-attempt connecting the iRobot to the WiFi when asked to.

Solution #1 Restart your iRobot

There’s a chance that your Roomba robot is giving you some trouble as a result of a software bug.

An easy way to get this type of issue resolved quickly, is to restart the robot, which will restart ALL services and provide the cleaning robot with a fresh start!

Any potential WiFi issues will be resolved so it’s worth starting with this method!

Here’s the button combination to restart your Roomba robot:

  • Press the Spot Clean and the Dock buttons and hold them for 10 seconds.

Once you have released the buttons, you will trigger the reboot. Your robot will power down and as soon as it does, you will hear a chime, that will indicate that the reboot has been successful. 

Wait out a couple of minutes and your robot should power up, then you can test connecting to the WiFi using the steps at the beginning of the guide!

Tip: In case the reboot does not work with the Clean/Dock button, use the Home button!

Solution #2 Connect to 2.4GHz WiFi

connect to 2..4ghz wifi

Only a few Roomba robots support 5GHz WiFi so far and the 600 series is not one of them.

If you were attempting to connect your 675 Roomba to a 5GHz so far, the setup will either fail, or your Roomba won’t be able to scan for the network.

To connect Roomba 600 series to the WiFi you need 2.4GHz broadband

Dual-band routers have both a 2.4GHz and 5GHz WiFi running at the same time.

You will have to start your Roomba’s WiFi setup all over again, but this time select the 2.4GHz WiFi over the 5GHz one. 

If you’ve done everything correctly and selected the right network, your Roomba should be shortly connected to the WiFi.

Note: If your network doesn’t have 2.4GHz WiFi, check in with your ISP on how to host it. They will guide you through the process.

Solution #3 Resolve Network Issues

resolve the network issues

If your Roomba still refuses to connect with the WiFi, chances are that there are underlying network issues you’re not aware of.

Your network could either be down, have a lot of traffic or something went wrong with your ISP’s servers.

Here are some easy network problem solutions you should test out:

  • Reboot your router – Restart your router by unplugging it from the power for 5 minutes.
  • Restart the network – Reconnect the internet cable that goes into your router.
  • Update router version – Go into your router’s app and update the device’ software.
  • Relieve router’s load – Disconnect ALL devices connected to the WiFi.
  • Change the WiFi channel – From the router’s control panel, switch to another channel.

The fastest way to learn whether something with the internet/WiFi is wrong is by connecting another device to test with.

For instance, use your smartphone to connect to the WiFi and test by opening a streaming media such as YouTube, Netflix, or Hulu.

Note: In case an internet problem has been identified contact your ISP for help!

Solution #4 Reinstall the iRobot HOME App

reinstall irobot home app

There could be a problem with the iRobot HOME application, which could be resulting in problems with your Roomba’s WiFi connection.

Practically, the iRobot home application connects your Roomba robot to the router and works as a receiver between them. 

A problem with the app would also mean a problem with your robot.

To reinstall the iRobot home app on both Android and iOS, follow these instructions:

  1. Go into your device’s Settings.
  2. Access the storage unit.
  3. Head into the app section.
  4. Locate the iRobot HOME app.
  5. Open the app functions for the iRobot home app and choose “Uninstall”.
  6. Once the HOME app is removed, download it from your device’s app store.

In addition, you should reach into the device’s Settings > Storage > Apps > Select iRobot Home App and Clear Cache.

This will remove any corrupted that and hopefully solve the problem and allow the cleaning robot to connect to the WiFi.

Alert: Make sure that the HOME application is updated to the latest version!

Solution #5 Fix Mobile Device’s Connection

fix the mobile connection

As we’ve already mentioned, your Roomba robot is connecting to the WiFi with the assistance of the HOME application and your phone’s WiFi connection.

In that set of thoughts, if your mobile device has run into a network connection problem, Roomba will not connect to the WiFi.

Here’s how to reconnect your host device to the WiFi:

  1. Open your mobile device’s Settings.
  2. Go to WiFi.
  3. Select a 2.4GHz WiFi network.
  4. Enter the WiFi password.
  5. Press the “Connectbutton to get your mobile device paired.
  6. Retry Roomba’s WiFi connection process.
Tip: Make sure that you stand in close proximity to the WiFi router!

Solution #6 Reset the Roomba Robot

reset roomba robot

In case you start to realize that the Roomba 675 will not connect to WiFi even after resolving any network blunders with your mobile device, perhaps it is time for a reset.

Since a complete factory reset is only available for your Roomba when it is connected to the HOME app and the WiFi, you should perform the one with the panel buttons.

A reset on your iRobot Roomba using the panel buttons is done the following way:

  1. Locate the Spot Clean, Clean, and Home buttons.
  2. Make sure that your iRobot Roomba is up and running.
  3. Press and hold all three buttons at the same time.
  4. Hold the buttons for 10 seconds.
  5. Wait for your Roomba to identify the reset sequence.
  6. The reset should begin shortly.

After the reset, you’ll be logged out of the Roomba’s HOME app but the smart maps and other configurations will still be there.

Knowing this, log in to your account and test connecting the Roomba robot to the WiFi using the steps at the beginning of the guide!

Important: Do not interact with your Roomba while the reset is still going. 

Quick Recap:

Hence, the iRobot Roomba 675 won’t connect to the WiFi, when the 5Ghz broadband is being selected instead of the 2.4Ghz frequency. In addition, the internet could be down, or simply, the application/host device got disconnected. 

Final Thoughts:

Here we’ve learned that Roomba 675 will not connect to WiFi when there is a problem with the internet in general.

The most important thing to remember is that before drawing any conclusions users should test the WiFi, they’re attempting to pair the iRobot to.

We hope that this post was helpful and for more relevant fix-guides, check our tech blog!

Nicole B