The Roku Spotify no playlists issue is well-known amongst the Roku community.
Luckily, there are easy solutions to make the playlists within Roku’s Spotify re-appear so you could play, configure and add music to them.
To fix the “no playlists” issue in Spotify on Roku, ensure that your device is connected to the internet and update the application to the latest version. Next, reinstall Spotify and if possible, attempt with an alternative WiFi connection.
Causes For Spotify Roku App No Playlists
If you see no playlists in your Spotify application on Roku, there could be several factors to this problem.
First of all, Spotify is an online platform that requires an active internet connection to stream music to your Roku so that should be the first thing to check.
Besides internet issues, here is what else might have happened to your playlists:
1. Problem with Roku
If your Roku device has run into a software problem, it might affect all of the applications, not only your Spotify.
2. Playlists are Hidden/Deleted
You might have accidentally deleted or hidden the playlists in your Spotify app on Roku.
3. Outdated Roku/Spotify
Not running the latest version either on your Roku or Spotify, this might be the reason why you’re not seeing the playlists.
4. No Internet Connection
If you have no internet on your Roku, the playlists in your Spotify application will not be able to load.
5. Account Problem
If you have an activated premium subscription, this might affect the playlists in different ways on your Roku’ Spotify.
These were not all possibilities, and the rest we will address respectively in our solution guide. Now when you have a better idea of what we’ll be focusing on, let’s move on further.
How To Fix Spotify Roku No Playlists Problem?
If the Spotify playlists on your Roku aren’t there, first try reopening your Spotify.
This way you will refresh the application, hopefully bringing the playlists in your Spotify back.
In case you’ve already done a restart, or it did not help and the playlists are still not there, proceed with power cycling your Roku:
Solution #1 Hard Reset Your Roku
A great way to fend off issues with the playlists in your Spotify application, we suggest restarting your host device.
Moreover, the power cycle will discharge your device providing a cold boot, which on its own, can solve many application glitches.
Here’s how to hard reset/power cycle your Roku:
- Using the remote of your television, turn OFF your TV.
- Disconnect the Roku device from the TV.
- Wait for 5 minutes until the hard reset is complete.
- Re-attach Roku into your TV and wait for the device to boot.
- Select Roku’s source and wait for Roku to load.
- Open Spotify and test.
Note: If Roku fails to boot, attempt to use alternative HDMI inputs on your TV to determine if that would resolve the problem.
Solution #2 Reconnect Roku With Internet
If your Roku got disconnected from the internet or hasn’t been connected in the first place, Spotify may not show you any online content.
In other words, if you haven’t downloaded the playlist for offline viewing, without the internet Spotify won’t show any of the playlists.
To connect Roku to the internet (WiFi), follow the steps below:
- From the home screen, navigate to the settings.
- Then, choose Network and select Set Up Connection.
- Select Wireless and wait for the scanner.
- Once the scan is complete, locate your WiFi and highlight it.
- Enter the WiFi password and tap on Connect.
Hot Tip: Test if the playlists will appear on other devices, as well as on other WiFi such as your mobile phone hotspot.
If there are no playlists, they might be hidden or deleted.
Solution #3 Update Roku & Spotify
We suggest updating Roku to resolve problems with the Spotify application. You should also check the version of Spotify as well and apply any pending updates.
Let’s begin with updating Spotify and then move on to Roku.
How To Update Roku’s OS?
- Go to the home tab of your Roku.
- Enter the settings and then choose System.
- From there, navigate to the System update button and select it.
- Wait for the checker to finish looking for updates and apply the new firmware.
How To Update Spotify App On Roku?
- Head to the home of your Roku.
- Select and enter the settings tab.
- Locate the applications manager and look for Spotify.
- Select Spotify and choose the update app button if it is available.
Note: Your Roku will most likely restart during the update, so make sure its power supply is not compromised on the side of the TV.
Solution #4 Recover Deleted Playlists
It’s extremely common for a user to accidentally delete their Spotify playlists. Fortunately, Spotify has also thought of that and created a “Recover deleted playlist feature“.
For this purpose, you must log to Spotify from a web browser and recover them from there.
Tip: You can log in to Spotify through a web browser using your Roku account credentials.
Here’s how to recover deleted Spotify playlists:
- On your web browser, log in to Spotify.
- Go to the settings.
- On the side options tab, select “Recover Playlists”.
- Check if the list has any playlists and tap on “Restore” next to the deleted ones.
Note: A deleted playlist for the last 90 days will appear. Any playlist deleted beforehand will not be eligible to be restored.
Any recently deleted playlist will now appear. If you haven’t deleted any playlists or couldn’t recover them, let’s move on to the next solution.
Solution #5 Reinstall Spotify
In case you’ve attempted to recover the playlists, but nothing happened, there are only two possibilities left.
Your playlists are missing due to an application or Roku problem or they are simply deleted.
In that regard, we suggest reinstalling Spotify to solve the issue with your Roku account’s playlists so here is how:
- Open the Streaming Channels tab and access the Channel Store (app manager).
- Locate Spotify and select that you wish to remove it.
- Confirm the removal and wait for a minute.
- Go back to the app store and download Spotify back on your Roku.
Note: If you don’t have a Spotify subscription, or your trial period is over, your playlist will only be able to play automatically.
You won’t be able to start or search for individual songs, instead, you will only be allowed to “shuffle”.
Solution #6 Factory Reset Your Roku
In case the Roku Spotify no playlists are there even after all of the previous solutions, your only option left is to factory reset Roku.
This will erase all software data that is stored and cleanly install the latest firmware version.
Here is how to factory reset your Roku device:
- From the home screen, go to Settings > System.
- Tap on Advanced system settings and select Factory reset.
- Select Factory reset everything.
- Follow the rest of the on-screen instructions to complete the reset.
Important: Same as with the update, your Roku will restart during the reset, during which time its power supply must not be disconnected.
After the factory restore, you would need to re-download Spotify, log in to your account and check if the playlists are there.
In case the problem is still there, you should reach out to Spotify customer service and ask for help to discover what happened to your playlists.
Read Next: Why Is Spotify Stopping After 10 Seconds?
Thus, in short, to bring back missing playlists in Spotify on Roku, try restarting the application along with the Roku device. Then you should proceed with updating the firmware of both the Spotify app and Roku device. If that didn’t work, reinstall Spotify, test and if needed, factory reset your Roku.
Now when you know why Roku Spotify no playlists are shown, you should be able to fix the issue using our solutions.
You could always contact Spotify and ask them to attempt recovering your playlists, but if they are deleted more than 90 days ago, you might be out of luck.
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