philips tv picture format not adjustable

In case your Philips TV picture format not adjustable, we have a solution for you!

The picture format falls within the display settings of your Philips TV and has a variety of presets that allow preference adjustments.

However, users frequently run into issues that won’t let them adjust the picture format and this is why we made it easy in this post.

To fix a non-adjustable picture format on Philips TV you need to disconnect any 3rd party devices and choose the default (TV/Watch TV) source. In case that does not help, power cycle your Philips TV and perform a factory reset if necessary.

Let’s now learn more about what could be causing the problem in the first place.

Why Is Philips TV Picture Format Not Adjustable?

If the Philips TV picture format isn’t adjustable, the problem could be caused by a broadcast or source you’ve chosen.

On the other hand, you might not be doing the re-adjusting correctly or there is a software issue.

Let’s guess no further and review ALL possibilities behind the problem:

1. Third-Party Device

An issue with a third-party device might prevent you from adjusting the picture format.

2. Source Problem

The picture format will become unavailable for change when viewing certain sources.

3. Software Problem

Problematic software, glitch, or a bug that occurred with your Philips TV might prevent you from adjusting the picture format.

4. Broadcast Issue

Lastly, the current broadcast you’re watching may have a problematic picture format so will your Philips TV.

Knowing what you’ll be facing can significantly help you with troubleshooting.

Let’s now move on to resolving the issue with the best solutions available.

How To Fix Philips TV Picture Format Isn’t Adjustable?

fix philips tv picture format

Before we start, ensure that your Philips TV has been restarted, at least once.

This should help with temporal bugs and glitches preventing you from adjusting the picture format.

In case the restart did not help, proceed with the first solution:

Solution #1 Re-Adjust Picture Format Correctly

We recommend attempting to re-adjust the picture format of your Philips TV the correct way.

You’re most likely doing something wrong, so your Philips TV doesn’t allow you to choose a different picture format than the one you have chosen already.

In that regard, here’s the answer to “how do I adjust the picture size on my Philips TV”, displayed in easy-to-follow instructions:

  1. Grab your Philips TV remote and ensure it is working.
  2. Double-check if your television is turned on.
  3. Point the remote towards the TV and press the “FORMAT” button.
  4. On the next screen, you will be able to choose different formats


  • Super Zoom,
  • Widescreen,
  • Normal 4:3,
  • Movie Expand that is 16:9
  • another movie expand for 14:9

To check if there is a problem with your Philips TV, try with each of the available screen formats to determine if they will be displayed.

Note: By default, your Philips TV is put into normal 4:3 or 14:9, depending on the source.

Solution #2 Change Broadcast/Video

change video

If you’re using your Philips TV to watch cable or antenna television, the broadcast you’re currently watching may have an unusual aspect ratio.

In other words, you won’t be able to view the picture fit your screen, since the problem isn’t on your side.

In that regard, change the broadcast or video you’re currently watching on your Philips TV to determine if that would solve the problem.

Attempt several different broadcasts before moving on to the next solution.

Note: It is recommended to view more proven channels and broadcasts during this solution, such as HBO, MTV, FOX, CBS, NBC, and so on.

Solution #3 Soft Reset Your TV

We suggest soft resetting your Philips TV to resolve any temporal bugs or glitches your TV may have developed.

Some users also refer to this method as a power cycle, so let’s find out how it’s done.

Here’s how to soft reset your TV by unplugging the power adapter:

  1. Go over to the power source of your Philips TV.
  2. Turn OFF the TV using the remote.
  3. Once your TV has shut down, disconnect the A/C power adapter from the source.
  4. Standby for 5 minutes until your TV has completely discharged.
  5. Re-attach the power adapter.
  6. Test changing the picture following solution #1.
Note: Additionally, to this solution, you might as well try powering your Philips TV through a direct wall outlet. Make sure to avoid power strips and dividers.

Solution #4 Exit Any Sources

exit sources

Sources, as well as third-party devices, have separate picture formats that can be adjusted.

You won’t be able to change those formats and aspect ratios through your TV’s menu while having a 3rd party device connected and operating.

This is why we suggest exiting ALL sources and here is how:

  1. Grab your Philips TV remote.
  2. Point it towards the TV and press the “Source” button beneath the power button.
  3. Go over to the input tab and highlight “TV” or “Watch TV”.
  4. Press the “OK” button on your Philips TV remote.
  5. Wait for your device to load.

Now you will be watching the regular television if you have a cable or antenna attached, otherwise you can use any in-built streaming platform such as YouTube.

Note: Change the resolution and picture format settings following the instructions from Solution #1 once you’ve exited from ALL sources.

Solution #5 Adjust From Third-Party Device

Unlike solution #4, here we will be adjusting the resolution of the third-party device you have connected to your Philips TV.

Users often have trouble with third-party devices attached to their TV, especially if they are cable boxes or media streaming devices.

Since we don’t know what is the third-party device you’re using, in most cases all you have to do is go to Settings > Display Settings > Picture Settings > Resolution & Aspect Ratio formats.

Note: Once you’ve adjusted from the third-party device, apply the same resolution through your TV settings for them to match up.

This way you will get a perfectly aligned picture.

Solution #6 Reset Your Philips TV

If nothing worked, you should reset your Philips TV. In most cases, the resolution problems are related to software issues, and by resetting your TV you will basically reinstall the OS.

Resetting your TV to factory defaults will result in a loss of all the data stored on your device so make sure to create a backup if you need to restore anything.

reset philips tv

Here’s how to reset your Philips TV to factory defaults:

  1. Go to the settings tab of your Philips TV.
  2. Head over to RESET AV SETTINGS.
  3. Highlight and select the START NOW button.
  4. Press the MENU button on your remote and wait.

Once your TV has been restored to default settings, check if you can change the Picture Format.

In case you’re not able to, start considering reaching out to Philips customer service for more help and assistance regarding this problem.

Read Next: How Do I Get The Sound Back On My Philips TV?

Bottom Line:

Thus, to fix a non-adjustable picture format on Philips TV, soft reset the device and exit any sources you’ve chosen. Change the broadcast you’re watching and configure the display settings through a third-party device. Lastly, perform a factory reset.

Now that you know why Philips TV picture format not adjustable, we hope you were able to solve the issue with our solutions.

If the problem ends up persisting, consider contacting Philips’ technical support team and reporting your problem.

Nicole B