Peacock TV not working on Firestick and you’re looking for a solution?
You’ve come to the right place!
Reasons for Peacock not functioning on Firestick and other platforms are frequently met across the Peacock community.
In this post, you will find a description of each of the possible causes and a solution that actually helped users solve that issue.
To fix Peacock TV on your Firestick, first, make sure that your device is connected to the internet and reconnect it. Check for available Peacock updates and relog from your account. Lastly, reinstall Peacock to resolve the problem.
Before we jump straight to troubleshooting, let’s first review what could be preventing the Peacock application from functionating on your Firestick.
There could be multiple reasons why your Peacock on Firestick is not working properly.
It is crucial to take into consideration whether your device has access to the internet.
Your Peacock requires an active internet connection at all times, to let you into the platform and stream content of any kind.
In that regard check your connectivity first and if the problem is not related to it, here is what else might be going on:
1. Active VPN
You might have set up certain location preferences towards your Peacock account and using VPN will deny your access.
2. Firestick Problem
A variety of problems could have occurred with your Firestick, but we will discuss them in greater detail as we move on with the guide.
3. Peacock Data Problem
If the cache is full or there is problematic (corrupted) data, you might not be able to enter it.
4. Outdated Peacock
Not running the latest version of Peacock on your Firestick might deny your access to the application.
5. Device Issue
Rarely, but definitely not excluded is a problem with your television, more accurately, the device where your Firestick is plugged in.
Now that we have all of the possibilities mentioned, let’s proceed to troubleshoot the issue with your Peacock on Firestick.
Your Peacock’s functionality might be getting obstructed due to several main factors.
One is the Peacock application installed on your Firestick, the next is the Firestick itself and of course the internet connection.
We will cover all of these factors in the upcoming guide, so make sure to apply our solution consecutively to have a better outcome in troubleshooting.
The first and most basic solution for every user that is facing this issue should be a restart on your Firestick.
It may not sound like much, but a clean system reboot might be all it takes to resolve your Peacock issues on Firestick.
In that regard, try rebooting your Firestick to determine if it would be of any help. Make sure to also disconnect the power cord of your host device.
This will completely discharge your device out of any remaining electricity and most likely resolve problems related to the device’s software and power.
Having a reliable internet connection is something of great importance, especially when viewing online streaming platforms such as Peacock.
If your Firestick got disconnected from the network, it won’t be long until your access to Peacock gets denied and you’re thrown out.
We suggest connecting your Firestick with the internet, to regain access to Peacock and get the application working again.
You can do that from your Firestick’s network settings, which we assume you’re already pretty familiar with.
If you’re getting no internet after connecting your Firestick, then the problem is most certainly with your network.
Below are some easy solutions to an issue with your internet that will help you get back in Peacock:
Restart your Network Device – Perform a power cycle on your network device (modem/router or gateway) and check if the internet is back.
Reconnect all Network Cables – Reattach all of the cables responsible for supplying your router with the internet.
Reduce Usage – Your network might be running too many resources. Ease up the network usage by preventing high-data downloads, seeding, and uploading.
In case your internet is just fine but the Peacock app won’t open on the Firestick, proceed with the next solution.
There might be trouble with your Peacock account. If that’s the case, our best suggestion is to relog from the account on the platform, to resolve the issue.
If you’re not able to access the account settings in the first place, jump to Solution #4.
To log out of Peacock, you have to select the account icon in the upper-right corner and choose the “Sign Out” option.
Shortly, you will be redirected to the home page, where you can re-insert your credentials and enter your account again.
If that couldn’t solve the problem, let’s proceed with the next solution.
The next recommended step is to update your Peacock application. Carrying out any pending updates might resolve a variety of problems so you should definitely check before you continue any further.
Follow the steps down below to update your Peacock app:
- On your Firestick, head to the app store.
- Locate the Firestick application in your downloaded list.
- Check for the update button.
- Press the update button and wait for the update to undergo.
Once the app has been updated, try accessing it on your Firestick and determine if it would work. If updating Peacock couldn’t help, let’s proceed with the next solution.
Having an enabled VPN might cause Peacock to connect to you via a different location path.
This could only slow down your access to the application until further notice. In that regard, our best suggestion so far is to disable any activated VPNs on your Firestick.
Since you’re the only one who has control over his location and VPNs, make sure to suppress this type of service until the end of the guide.
After disabling the VPN, try accessing Peacock and determine if the issue is resolved.
Tip: You can also temporarily disable your antivirus software (on any device connected to the same network as your Firestick) to determine whether it is blocking the connection or not.
As your last resort, you can try to reinstall your Peacock app.
This will clear out any software bugs or glitches preventing you from accessing the application and help you resolve this issue in a matter of minutes.
Here is how to reinstall Peacock:
- Go to your Firestick storage unit and locate Peacock.
- Press the Uninstall button and wait for the application to be removed.
- Open the app store and locate Peacock.
- Install the application back to your Firestick.
- Log into your account.
Note: If the problem wasn’t resolved by now, we suggest contacting Peacock for further instructions on how to troubleshoot the cause.
Thus, if Peacock doesn’t work on your Firestick, try restarting the device and disable any VPNs you may have enabled. Next, update Peacock and relog from your account. Lastly, you should reinstall the application from your Firestick.
Read Next: Why Is Peacock Premium Not Working?
Now that you know why Peacock TV not working on Firestick, we hope you were able to troubleshoot that problem on your own.
If none of the solutions above helped, however, contacting Peacock would provide you with the second round of troubleshooting!
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