When Pandora not working on Apple TV, there could be several causes to this problem.
In this guide, we will explain how to fix issues with the Pandora application on your Apple TV and what could be causing the fuss in the first place.
We will go over the best solutions, recommended by users that are having the same issue as you do!
To fix Pandora that isn’t working on Apple TV, restart your TV and inspect the status of your account. Troubleshoot the internet connection of your Apple TV and reinstall the Pandora application to solve the problem.
Let’s first review the potential causes for issues with the Pandora application on your Apple TV before we move on to troubleshooting.
There are different sides you can look at this issue from.
The Pandora application may not be working due to a variety of reasons including internet connection faults, corrupted data, or even a problem with the Apple TV.
To provide transparency, here is what could be causing the issues:
1. TV Problem
An issue with your Apple TV that is software-related, might cause problems with not only the Pandora app but with all other contents.
2. Internet Issue
If your Apple TV isn’t connected to WiFi or it is connected, but there is no active internet, you won’t be able to access the Pandora app.
3. Application Problem
Corrupted data within your Pandora app could be the reason why it isn’t working on your Apple TV.
4. Account Issue
If your account got banned, suspended, or hasn’t been confirmed, you won’t be allowed into the application.
If you’re using Pandora plus or the Premium subscription and you haven’t renewed the subscription, this is the reason why the app is not working.
Now that you’ve reviewed all potential causes for the problem with your Pandora app, let’s proceed to troubleshoot the cause with proven solutions.
Before we proceed, make sure to attempt re-opening the Pandora app to check if that will solve the issue.
All it takes for the problem to go away is to close Pandora’s software and re-open it shortly after to test.
If restarting the Pandora app didn’t help, here’s how to fix the issue in easy solutions:
You should begin with a power cycle on your TV. This will restart ALL services and possibly resolve any bugs and glitches that your Apple TV has developed.
Here’s how to power cycle your Apple TV in easy steps:
- Turn OFF your Apple TV using the remote.
- Unplug the power adapter of the device.
- Wait for around 5 minutes.
- Re-attach the A/C power adapter.
- Turn ON your Apple TV.
- Attempt to open the Pandora app.
Pro Tip: Plug your Apple TV into a different power source to test if your TV had power problems due to the current power source.
It’s possible that your Apple TV got disconnected from the WiFi, therefore not only the Pandora app won’t be working but ALL other internet-dependent applications.
In that regard, the next thing you should do is reconnect your Apple TV to the internet or WiFi.
To reconnect your Apple TV with the WiFi, follow the instructions down below:
- Open your device’s network settings, by going Menu > Settings.
- Select Configure Wireless in the network settings.
- Choose your own WiFi from the list and type the password.
- Press on Connect and wait for your TV to be paired.
Note: If your Apple TV is 2nd generation or older, ensure that you’re connecting to a 2.4GHz network for more reliable performance.
Newer Apple TVs also support 5GHz networks.
You should check the Pandora app for available updates because if the application is outdated, that could be the reason why it’s not working.
You can update applications on your Apple TV through the app store.
Here’s how to update the Pandora app on your Apple TV:
- Open the App Store on your Apple TV through the menu tab.
- Select the magnifying glass icon, located on the top of the page.
- Search for the Pandora app from there and once found, select it.
- In the following screen, choose Update if it is in blue color.
Note: You will know that your Pandora app doesn’t have an available update by checking out the color of the Update button.
If it is gray, or simply not there, then Pandora is currently running the latest version supported for your Apple TV model.
There’s a chance that your Pandora account is bugged. This is why when re-logging from your account you can reset the application starting services and hopefully solve the problem.
Alert: This solution is only meant for users who can see the boot screen of the Pandora app.
To log out of your Pandora account, grab your Apple TV remote and press the Menu button.
If anything happens upon doing that, you will know that the Pandora app has visually glitched for your Apple TV.
Next, by pressing the menu button, a menu should open where you need to select Account > Log Out.
Note: If nothing happens upon pressing the menu button on your Apple TV remote, you will know that there is an overall issue with your Pandora app.
If nothing worked so far, you should reinstall your Pandora application on Apple TV.
This is your last shot at resolving the problem, before contacting Pandora and demanding professional assistance.
Here’s how to reinstall the Pandora application from your Apple TV:
- Go to the storage unit of your Apple TV.
- Locate the Pandora application.
- Press the “Uninstall” button in the application settings, which you can access by pressing the “System” button beneath Pandora.
- Wait for the uninstallation and go to the app store of your TV.
- Install the Pandora app back on your TV and test.
Note: Ensure your Apple TV has enough storage for the installation since this could be the reason why you’re unable to access Pandora.
In case you’ve attempted ALL 5 solutions and the problem is still there, you should test whether other applications work or not.
In case the problem surrounds many other apps and operations, you’ll need to perform a factory reset on your Apple TV.
If, however, only the Pandora application is not working, while everything else seems to be working fine, you would need to reach out to Pandora customer service for more help.
Thus, to fix the Pandora app that isn’t working on Apple TV, power cycle your device and update the software of the Pandora app. Reconnect your Apple TV to the internet/WiFi and perform a clean reinstallation on the Pandora application.
Read Next: How To Fix NBC App on Apple TV Not Working?
Now that you know why Pandora not working on Apple TV, we hope you were able to fix the issue with our solutions.
Keep in mind that Pandora application servers could be performing maintenance, during which nobody will be able to access the app.
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