nanoleaf google home not responding

Wondering why Nanoleaf Google Home not responding? We’ve got you covered! There is no doubt that Nanoleaf Lights are one of the most trusted brands of users when it comes to home lighting setups.

They can be easily operated by connecting them to a Google Home device but sometimes trouble arises when the Nanoleaf does not respond. 

Several factors can lead to Nanoleaf lights not responding to Google Home, including outdated software, proximity to WiFi routers, device glitches, or unstable networks.

The solution requires an individual inspection of factors involved in the setup. So, without further delay, let’s start troubleshooting!

How To Fix When Nanoleaf Google Home Not Responding?

fix nanoleaf google home not responding

If your Nanoleaf lights are not responding properly to Google Home, you should definitely attempt all of the solutions below.

However, there is one very important thing to do first…

Test The Nanoleaf Device!

Before proceeding with troubleshooting, try to operate (Turn On/Off) your Nanoleaf device from the Nanoleaf app to check whether it is working.

If the Nanoleaf lights or panel doesn’t turn on, then the connection might be entirely disrupted or simply your devices are not powered on.

1. Inspect the Nanoleaf and Google WiFi

Make sure that your Google Home and Nanoleaf devices are both set up in the app and connected to the same WiFi network.

In addition, we need to make sure that this WiFi is working and operational by testing the network by using a secondary device.

inspect the nanoleaf and google wifi

Check The Network On Google Home:

  1. Open the Google Home app.
  2. Press and hold your device’s tile.
  3. Tap on Settings from the top right corner.
  4. Then tap on the Device information.
  5. Press on Wi-Fi and check the WiFi SSID.

Check The Network On Nanoleaf:

  1. Press and hold the power button for 5-7 seconds.
  2. Release only when the device’s LED starts flashing.
  3. Open the Nanoleaf Smarter Series app on your device.
  4. Next, delete the Nanoleaf device from ‘My Devices‘.
  5. Connect your smart device to the chosen WiFi network.
  6. Set up the Nanoleaf device with the selected WiFi.
Tip: The best way to deal with temporary internet-related issues is by rebooting the router!

2. Hard-Reset Nanoleaf – Google Setup!

hardreset nanoleaf

Power cycling the devices will quickly resolve the connectivity issues and hopefully, your Nanoleaf would start responding from the Google Home app.

This process does not erase anything from the device and only circulates the power, which refreshes ALL services!

Power Cycle the Nanoleaf:

  1. Press and hold the Power and “+” buttons from the controller.
  2. Wait for 10 seconds until the LEDs on the controller start to flash.
  3. Then release the two buttons and wait for the Nanoleaf to restart.
Alternative: Unplug the Nanoleaf device, wait 10 seconds, and then plug it back in!

Power Cycle The Google Home:

  1. Open the Google Home app.
  2. Press and hold your device’s tile.
  3. Tap on Settings from the top right corner.
  4. Then tap on More and lastly, on Reboot.
Alternative: Unplug the Google Home device, wait 10 seconds, and then plug it back in!

3. Re-Link Nanoleaf to Google Home

relink nanoleaf to google home

Sometimes due to any temporary system, app, or network glitches devices won’t respond to each other.

So, if your Nanoleaf not responding Google Home, simply unlink it from Google Home and then reconnect it to refresh and strengthen the bond.

Here is how to relink the Nanoleaf account to Google Home:

Step#1 Sign Out Nanoleaf From The Nanoleaf App

  1. Open the Nanoleaf app on your mobile.
  2. Sign out from the account.
  3. Restart your device.
  4. Open the Nanoleaf app.
  5. Sign in to your Nanoleaf account.

Step#2 Unlink Nanoleaf From Google Home

  1. Open the Google Home app. 
  2. Tap the “+” icon at the top left corner.
  3. Tap on “Set up device“.
  4. Press on “Works with Google“.
  5. Tap on the search icon from the top.
  6. Search for the Nanoleaf device.
  7. Tap on the “Unlink Nanoleaf Smarter Series“.

Step#3 Relink Nanoleaf From Google Home

  1. Open the Google Home app on your iOS or Android device.
  2. Tap on the ‘+‘ button and then tap on the Setup button.
  3. Search and select the Nanoleaf device you want to connect.
  4. Sign in to your Nanoleaf account in the Google Home app.
  5. Follow the prompts to continue the setup process.
  6. Tap on ‘Allow’ to link your Nanoleaf device to Google Home.
Info: Once you relink the Nanoleaf with Google Home, then try to control the Nanoleaf devices by giving your voice command to Google Home!

4. Use the 2.4 GHz Router’s WiFi

use the 2.4ghz router's wifi

Both Nanoleaf and Google Home devices need to have a consistent and stable network connection.

This is why a good recommendation would be to connect both your Google Home device and Nanoleaf to a 2.4 GHz band since the 5 GHz hardly travels throughout the home! 

When the WiFi is unresponsive, respectively the Google Home Nanoleaf not responding as well, so switching from 5 GHz to 2.4 GHz WiFi is a good approach. 

How to Setup 2.4 GHz WiFi Frequency?

If you only have one 5 GHz WiFi on your network then surely your router supports the 2.4 GHz broadband as well.

The only barrier for the average user is the enabling process so we’ve made a simple steps tutorial on how to enable the more consistent – 2.4 GHz WiFi frequency.

  • Only dual-band routers can have 2.4 GHz and 5 GHz WiFi at once!
  1. Use a device connected to the WiFi router.
  2. Enter “” as the IP address.
  3. Log in with your username and password “admin”.
  4. Click on the Advanced Settings tab.
  5. Tap on the Network Settings.
  6. Enable the 2.4 GHz band and Save the settings.
Reminder: Don’t forget that you need to reconnect both - your Google Home device as well as the Nanoleaf lights or panel to the new 2.4 GHz WiFi.

5. Close the Router Proximity!

close the router proximity

You need to make sure that both Nanoleaf and your Google Home device are placed within the less proximity to the WiFi router.

Also, make sure that the Nanoleaf devices are operational by using the Nanoleaf app, when you’re standing as close as possible to the router.

  • Nanoleaf and Google Home are set up within the 10m range of the Wi-Fi router!

If the devices are already set up within the proper range, check to see if there is anything wrong with the network.

Check that your internet subscription is active, WiFi is set to 2.4GHz, the network has a good speed, and your mobile device and other devices are connected.

6. Check for Nanoleaf Updates!

Maybe your Google Home has compatibility issues. Since sometimes devices won’t respond and communicate with each other.

If Nanoleaf has outdated software while Google Home has updated software, you need to equalize and carry out any pending firmware upgrades!

check the nanoleaf updates
Note: Make sure your Nanoleaf device is turned on and connected to the WiFI network.

Here is how to check for the Nanoleaf software updates:

  1. Open the Nanoleaf app on your mobile device.
  2. Tap on your Nanoleaf device to enter settings.
  3. Check if the Firmware Update is available.
  4. If the update is available, then tap on Update.
  5. Wait for 1 to 2 minutes until the update completes.
  6. Once the update is finished, the device will restart.
  7. Check if Nanoleaf responds to Google Home.

In case the issue continues, keep reading!

7. System-Reset the Nanoleaf Device

system reset the nanoleaf device

In case nothing helps, perhaps you would need to perform a factory restore on your Nanoleaf device, whether it’s a panel or light bulbs.

In that regard, follow the respective steps below that apply to resetting your Nanoleaf device type.

How to Reset Nanoleaf Panel:

  1. Unplug the Nanoleaf panel from the power.
  2. Press and hold the Power + Brighten buttons.
  3. While holding, plug the panel power supply.
  4. Hold the buttons until the LEDs come on.
  5. Release the buttons and wait for 2 minutes.

How to Reset Nanoleaf Bulb

To reset a Nanoleaf bulb simply make sure that it’s screwed into the light’s fixture and flip the switch 5 times rapidly.

When the bulb starts to flicker in a weird way, you would know that this is the indication of undergoing a factory reset that typically lasts not more than 30 seconds.

Quick Recap:

If your Nanoleaf Google Home not responding, make sure that the network is stable, reboot both devices and relink the Nanoleaf to the Google Home.

In case that doesn’t help and Nanoleaf is still not responding, factory reset your device to solve the issue.

Read Next: How To Make Nanoleaf Discoverable? – Complete Guide

Nicole B